Ratings based on 106 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Good hotel

Posted Feb. 27, 2024 on Hotels
Would highly recommend compared to other hotels in the area.
Comment from Hotel Management
May 2, 2024 by Leonard , Hotel Management
Thank you so much for your positive feedback about your recent stay with us. We are delighted to hear that you found the hotel to be good. We are grateful for your feedback and for choosing to stay with us. We look forward to the opportunity to welcome you back in the future. Best regards,
4 out of 5
by A traveller

Posted Jun. 3, 2023 on Expedia
Staff great. Environment is peaceful. Beds very comfortable. Rooms are ok but very dated.
Comment from Hotel Management
Oct. 31, 2023 by LPhiri, Hotel Management
Thank you for taking the time to give us feedback about your stay at Sunbird Capital. We always appreciate hearing feedback about the experience that we provide, and your comments about our dated rooms has been taken to heart.Kindly note that the hotel is embarking on refurbishment project next year. We hope to see you at Sunbird Capital again soon!
3 out of 5
by A traveller

Posted May 6, 2023 on Expedia
Never again
Comment from Hotel Management
Oct. 31, 2023 by LPhiri, Hotel Management
Thank you for taking the time to complete the survey about your stay at Sunbird Capital. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. Would love to hear more as in what happened for you to say never again. you can get through to me on leonard@sunbirdmalawi.comWe hope to see you at Sunbird Capital again soon!
5 out of 5
by A traveller

Posted Feb. 15, 2023 on Expedia
Comment from Hotel Management
Oct. 31, 2023 by LPhiri, Hotel Management
Thank you for taking the time to complete the survey about your stay at Sunbird Capital. We always appreciate hearing feedback about the experience that we provide.Looking forward to seeing you again at Sunbird Capital soon!
4 out of 5
by A traveller

Posted Jan. 21, 2023 on Expedia
Comment from Hotel Management
Oct. 31, 2023 by LPhiri, Hotel Management
Thank you for taking the time to complete the survey about your stay at Sunbird Capital. We always appreciate hearing feedback about the experience that we provide.We hope to see you at Sunbird Capital again soon!
5 out of 5
by A traveller

Posted Jan. 11, 2023 on Hotels
Despite a misunderstanding where arrangements for airport pick-up was a no show my stay was comfortable and all agents were friendly and extremely helpful.
Comment from Hotel Management
Jan. 31, 2023 by Felix, Hotel Management
Thank you for choosing to stay at Sunbird Capital and for taking the time to review your stay with us. We appreciate your feedback and we have taken note of an area of improvement as regards airport pick up reservations. We apologize for the incident and assure you that necessary action will be taken to avoid a recurrence. We look forward to welcoming you back to Sunbird Capital in the near future.
5 out of 5
by A traveller

Great hotel

Posted Jun. 26, 2022 on Hotels
Staff were friendly and helpful. Excellent meals. Comfy and clean rooms.
Comment from Hotel Management
Oct. 31, 2023 by LPhiri, Hotel Management
Thank you for staying with us, looking forward to seeing you again soon.
5 out of 5
by A traveller

This traveller left a rating score only Posted May 25, 2022 on Hotels
4 out of 5
by A traveller

Posted Feb. 15, 2022 on Expedia
The staff sre very friendly and always prompt to assist.
Comment from Hotel Management
Oct. 31, 2023 by LPhiri, Hotel Management
Thank you for taking the time to complete the survey about your stay at Sunbird Capital. We always appreciate hearing feedback about the experience that we provide.We hope to see you at Sunbird Capital again soon!
5 out of 5
by A traveller

Posted May 17, 2021 on Expedia
no comment
Comment from Hotel Management
Oct. 31, 2023 by LPhiri, Hotel Management
Thank you for taking the time to complete the survey about your stay at Sunbird Capital. We always appreciate hearing feedback about the experience that we provide.We hope to see you at Sunbird Capital again soon!