Note fondée sur 82 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de z
Viel hôtel, trop cher par rapport à l'état généra
Publié le 16 mars 2017 sur ExpediaOdeurs désagréables dans les chambres standard, j'ai changé 2 fois et ensuite plus d'eau chaude.
par Stephanie
Publié le 22 févr. 2016 sur Hotels
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Nice hotel except for the food.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Gershom Chirwa, General Manager, Gestion de l’hôtel
Dear Chantal,Thank you for giving a review about your experience at the hotel. We have taken note of your feedback. Be assured that we are taking necessary action to ensure improved dinning experience.We are grateful for your preference to stay at Sunbird Lilongwe. We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 13 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Gershom Chirwa, General Manager, Gestion de l’hôtel
Dear Guest,Thank you for giving us a rating about your experience during your recent stay! We are pleased to note that you had a good experience,We appreciate your preference to stay at Sunbird Lilongwe. We look forward to welcoming you back on your next visit.Best regards,
par un voyageur
Not worth the money but good location
Publié le 14 oct. 2023 sur HotelsWe hoped for solid wifi and some luxury on this stay… the place is nice, but needs maintenance (eg bathroom door lock missing, mosquito nets didn’t work). The Wi-Fi kept kicking you off and you had to log in repeatedly with a code that’s not memorable. Didn’t think it was worth the money. The location is good.
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Gershom Chirwa, General Manager, Gestion de l’hôtel
Dear Kerry,Thank you for your review about your experience during your recent visit to Sunbird Lilongwe. Management has taken note of the feedback. We apologize for the unpleasant experience in the areas you have mentioned. Be assured that we will be working on improving the areas to ensure a satisfying experience.Once again thank you for the feedback and for your choice to stay at Sunbird Lilongwe. We look forward to welcoming you back on your next visit.Best regards,
par un voyageur
Publié le 28 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Gershom Chirwa, General Manager, Gestion de l’hôtel
Dear Alan,Thank you for finding time to give a review about your experience during your visit at the hotel. We learn from your low rating that you did not have a good experience. We apologize for that. We always value the feedback as it helps us to improve. We look forward to welcoming you back on your next visit.Best regards,
par un voyageur
Publié le 3 juill. 2023 sur Expedia
The rooms were nice and the staff was super helpful and friendly. The hotel is convenient to being in the city center. Would recommend staying her for work or tourist travel.
Commentaires de Gestion de l’hôtel
5 juill. 2023 par Gershom Chirwa, General Manager, Gestion de l’hôtel
Dear Abbey,Thank you for your review about your recent experience at Sunbird Lilongwe. Management is pleased to hear that you had a good experience during your stay at the hotel. We appreciate your preference to stay at Sunbird Lilongwe. We look forward to being at your service again on your next visit.Best regards,
par un voyageur
Relaxed elegance, beautiful gardens
Publié le 30 juin 2023 sur HotelsThe Sunbird Lilongwe is a beautiful hotel. It has the relaxed elegance of an earlier era, with low-slung building and open corridors with view of the extensive, beautifully-maintained gardens. The rooms have been recently renovated so they are very comfortable, and there is now a gym (I tried the elliptical, which worked very well) as well as a small pool. The breakfasts are ample, with omelettes made to order, and the service is excellent. I stayed twice, once on each end of my trip to Lilongwe, and I enjoyed both visits. This is Old Town, so outside the hotel the roads are rough and sidewalks are dirt paths, but if you venture a block down to the big shopping center, the Bombay Palace also has excellent Indian food.
Commentaires de Gestion de l’hôtel
5 juill. 2023 par Gershom Chirwa, General Manager, Gestion de l’hôtel
Dear Ann,Thank you for the review about your experience during your recent visit to Sunbird Lilongwe.Management is pleased to hear that you had a good experience during your stay on both occasions. We are grateful for your preference to stay at Sunbird Lilongwe,. We look forward to welcoming you back on your next visit.Best regards,
par un voyageur
Convenient location inq Lilongwe
Publié le 9 juin 2023 sur HotelsThis hotel is in an excellent location for business and pleasure. I found the staff to be courteous, professional and friendly. The property is a little dated but very clean and i was quite happy and comfortable in in my room
Commentaires de Gestion de l’hôtel
5 juill. 2023 par Gershom Chirwa, General Manager, Gestion de l’hôtel
Dear Andrea,Thank you for your review about your experience during your recent stay. Management is pleased to hear that you had a good experience. On the dated property, be assured that we are continuously refurbishing the hotel in a phased manner in order rejuvenate it to ensure a satisfying experience.Once again thank you for the feedback and for your choice to stay at Sunbird Lilongwe. We look forward to welcoming you back on your next visit.Best regards,
par un voyageur
Publié le 26 mai 2023 sur Expedia
Great service by the reception team
Rooms are very dated
Service in the restaurant was very slow
Not a great location
Commentaires de Gestion de l’hôtel
5 juin 2023 par Gershom Chirwa, General Manager, Gestion de l’hôtel
Dear Mark,Thank you for your feedback. We apologize for the unpleasant experience during your visit. Be assured that your feedback will help us to work on the shortfalls to ensure that we always create a great guest experience.Thank you for preferring to stay with us. We look forward at the opportunity to host you again in future.Best regards
