Ratings based on 897 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Expedia
Great location and the staff were wonderful. The room was perfect, clean and roomy. Perfect accommodations!
Comment from Hotel Management
Mar. 7, 2024 by Luis Moreira - Front Office Manager, Hotel Management
Dear Charlotte Grad,Greetings from Lisboa,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you enjoyed our great location, found our staff twonderful, and that your room was perfect.Providing excellent accommodations and a memorable experience for our guests is always our top priority, and we're delighted that we could meet our expectations.We look forward to welcome you again in the future.Kind regards
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 9, 2024 by Luis Moreira - Front Office Manager, Hotel Management
Dear Carol,Greetngs from Lisboa,First of all let me thank you for sharing your feedback and your concerns.We truly believe it will help us to grow and ultimately and in time, to improve hotel facilities, quality of service and attitude.All in all we are sad with your comments and of course we are sorry for your disapointment, as it is also our disapointment.Once again we sorry to dont meet your expectations.We hope to have a chance to welcome you again in Lisbon.
by A traveller
Posted Feb. 26, 2024 on Expedia
perfect location, great management.
Comment from Hotel Management
Feb. 29, 2024 by Luis Moreira - Front Office Manager, Hotel Management
Dear Sang Yong,Greetings from Lisboa,WOW what an extraordinary review. Thank you for sharing your experience! I will share your comments with our team as I am sure they will be thrilled to know that they made a difference and really brought your stay to another level.We look forward to welcome you again in the future.Kind regards
by A traveller
Posted Feb. 26, 2024 on Expedia
We loved our stay at this hotel. The staff went above and beyond make our stay enjoyable. This property is in the perfect location to visit Lisbon. The breakfast was excellent and we had supper here once and it was excellent. We highly recommend this property
Comment from Hotel Management
Mar. 17, 2024 by Luis Moreira - Front Office Manager, Hotel Management
Dear Cathy Schwartz,Greetings from Lisboa,Thank you for your glowing review of our hotel! We are thrilled to hear that you loved your stay and that our staff exceeded your expectations in making it enjoyable. It's wonderful to know that you found our location perfect for exploring Lisbon and that you enjoyed both the breakfast and dinner options during your stay.Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back on your next visit to Lisbon!Kind regards
by A traveller from Duluth
Posted Feb. 25, 2024
I like that the location was close to everything. The staff are very helpful and friendly.
Located in the center of everything you will encounter noise late in the night or early mornings. This happens and I will pick a location away from the center of everything.
Comment from Hotel Management
Feb. 29, 2024 by Luis Moreira - Front Office Manager, Hotel Management
Dear Corey Mickens,Greetings from Lisboa,We thank you for taking the time to share your feedback at the behotelisboa. We're delighted to hear that you appreciated our convenient location and found our staff to be helpful and friendly.We understand that being situated in the center of Lisbon "Baixa pombalina" may result in some noise disturbances during the night or early mornings. While we strive to provide a comfortable and relaxing environment for all our guests, we acknowledge that preferences vary, and some may prefer a quieter location away from the hustle and bustle of the city center.Your input is valuable to us, and we will take your feedback into consideration as we continue to improve our services and accommodations. Should you choose to stay with us again in the future, we'll do our best to accommodate your preferences and ensure you have a pleasant and restful experience.We hope to have a chance to welcome you again in the future.Warm regards,
by A traveller
Posted Feb. 25, 2024 on Expedia
Location, location
Comment from Hotel Management
Feb. 29, 2024 by Luis Moreira - Front Office Manager, Hotel Management
Dear Oscar Rene Ortega,Greetings from Lisboa,We thank you for sharing your comments.All in all we are very glad you were satisfied with your stay at the behotelisboa, especially regarding the location.We look forward to welcome you again in the future.Kind regards
by A traveller
Posted Feb. 24, 2024 on Expedia
Great service, fun location, lots of action and music on the street but the double paned windows blocked the noise so it was easy to sleep if we went to bed early. Comfy beds, great pillows, just loved this place!
Comment from Hotel Management
Feb. 29, 2024 by Luis Moreira - Front Office Manager, Hotel Management
Dear Debra Fay,Greetings from Lisboa,What an extraordinary review. Thank you for sharing your experience! I will share your comments with our team as I am sure they will be thrilled to know that they made a difference and really brought your stay to another level.We look forward to welcome you again in the future.Kind regards
by A traveller from Park Ridge
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Luís Moreira, Front Office Manager, Hotel Management
Dear Mr. John,We extend our heartfelt gratitude for sharing your exceptional experience during your recent stay at Behotelisboa in the heart of Lisbon.We are absolutely thrilled to learn that your stay with us was nothing short of amazing, and that you held your experience in such high regard.At Behotelisboa, our commitment to impeccable attention to detail is unwavering, and your kind words affirm the importance of our dedication.Your enthusiastic endorsement of our hotel is truly appreciated, and we eagerly look forward to the privilege of hosting you once again at Behotelisboa.Warm regards,
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Luis Moreira - Front Office Manager, Hotel Management
Dear Arthur Cesar,Greetings,We thank you for sharing your rating regarding your experience at the behotelisboa.All in all we are very glad you were satisfied with your stay in Lisbon.We look forward to welcome you again.Kind regards
by A traveller
Posted Feb. 24, 2024 on Expedia
Staff were brilliant. Hotel is in a great location. We were on the first floor and there was quite a bit of
noise from the street at night (mainly music).
Comment from Hotel Management
Feb. 24, 2024 by Luis Moreira - Front Office Manager, Hotel Management
Dear Hayley, Greetings from Lisboa, What an extraordinary review. Thank you for sharing your experience! I will share your comments with our team as I am sure they will be thrilled to know that they made a difference and really brought your stay to another level. Hope to welcome you again in the future Kind regards,
