Ratings based on 307 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
82% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Dec. 20, 2023 on Hotels
Comment from Hotel Management
Dec. 21, 2023 by Mariana Franco - Director of Sales, Hotel Management
Dear Mrs. Jaquelina,Thank you very much for your visit, time and comment.We are extremely pleased to hear that you have enjoyed your stay.We really hope to have the joy to welcome you again, and once more we will do as much as we can, in order provide you another pleasant stay.With our best and warm regards,
5 out of 5
by A traveller

Posted Dec. 4, 2023 on Expedia
This has got to be one of the best hotels we’ve stayed at. The views are incredible, the breakfast buffet is amazing and most of all the staff are one of the nicest people you’ll meet. They go above and beyond to make sure you’re well taken care of. Truly a 5 star experience and we’ll be sure to come back here in the future without a doubt.
Comment from Hotel Management
Dec. 7, 2023 by Mariana Franco - Director of Sales, Hotel Management
Dear Mr. Mohammed Sayeed,First of all I would like to apoligize for my late answer.You can't imagine how pleased with are when reading your comment, since we work hard day after day, to reach our clients expectations.It will be an honour to welcome you again, and once more we will do as much as we can to correspond to your expectations.We warm regards from Fortaleza do Guincho,
5 out of 5
by A traveller

Posted Nov. 12, 2023 on Hotels
Superb food. Gracious hosts
Comment from Hotel Management
Nov. 13, 2023 by Mariana Franco - Director of Sales, Hotel Management
Dear Mr. Robert,Thank you very much for your visit, time and comment.It was a pleasure to welcome you at Fortaleza do Guincho; it is with great joy we heard that you have enjoyed your time in our Hotel.We really hope to have the pleasure to welcome you again, and once more we will try to exceed your expectations.With warm best and regards,Fortaleza do Guincho
5 out of 5
by A traveller

Posted Oct. 13, 2023 on Expedia
A wonderful and beautiful stay! Stunning views, great food, and accommodating and kind staff.
Comment from Hotel Management
Oct. 18, 2023 by Mariana Franco - Director of Sales, Hotel Management
Dear Mrs. Shannon,Please accept my apology for my late answer.It is with great pleasure we heard that you have enjoyed your stay in our Hotel.We really hope to have the joy to welcome you again; once again we will do as much as we can to offer you another beautiful moment.With our best and warm regards,
5 out of 5
by A traveller from New York

Posted Oct. 5, 2023 on Expedia
Comment from Hotel Management
Oct. 27, 2023 by Mariana Franco - Director of Sales, Hotel Management
Dear Mrs. Dorothy,Thank you very much for your visit, time and review.It is with great pleasure we learned that you have enjoyed your time in our Hotel.We really hope to have the chance to welcome you again, and once more we will do as much as we can to correspond to your needs and wishes.One last word to apologize for such a later answer.With our best and warm regards,I am really sorry for my late answer.
5 out of 5
by A traveller from Wimberley

Posted Oct. 1, 2023 on Expedia
Beautiful location right on the beach! The staff was top notch and very helpful. The rooms are beautiful and each have a view.
Comment from Hotel Management
Oct. 12, 2023 by Mariana Franco - Director of Sales, Hotel Management
Dear Mr. Brian,Our sincere apologies for our late response.It is with great pleasure we learned that you have enjoyed your stay. We really hope to have the joy to welcome you again; once more we will do as much as we can to correspond to your wishes.Thank you so much for your kind words in what regards the staff, since we work hard day after day to reach our clients expectation.With our best and warm regards
5 out of 5
by A traveller

Posted Sep. 28, 2023 on Expedia
This place was a dream! We couldn’t have asked for a more beautiful location right on the beach with crashing waves. The staff was so friendly and accommodating. We liked it so much we stayed an additional night. Fortunately they had a vacancy. I would recommend this to all
Comment from Hotel Management
Sep. 29, 2023 by Mariana Franco - Director of Sales, Hotel Management
Dear Mrs. Stacy,It is with great pleasure we read your comment.We are extremely pleased to hear that you have enjoyed your stay in our Hotel.We hope to have the joy to welcome you again and once more we will do as much as we can to correspond to your expectations.With warm regards from Fortaleza do Guincho
5 out of 5
by A traveller

Posted Sep. 23, 2023 on Expedia
Comment from Hotel Management
Sep. 25, 2023 by Mariana Franco - Director of Sales, Hotel Management
Dear Mr. Robert,Thank you very much for giving us the pleasure to welcome you.We are extremely pleased to hear that you have enjoyed your stay in our Hotel.We hope to have the joy to welcome you again, and once more we hope to be able to provide you another beautiful stay.With our best and warm regards,
5 out of 5
by A traveller

Posted Sep. 20, 2023 on Expedia
Beautiful, perfect place for sunsets. Staff very nice! Decided to stay a second night!
Comment from Hotel Management
Sep. 20, 2023 by Mariana Franco - Director of Sales, Hotel Management
Dear Mrs. Kathy,It was a pleasure to welcome you at Fortaleza do Guincho, we are just sorry that we didn't have the joy to welcome you for a third night.We are extremely pleased to hear that you have enjoyed your stay. We hope to have the honour to welcome you again, and once more we will do as much as we can to offer you another especial stay.With our best and warm regards,
5 out of 5
by A traveller

Posted Sep. 5, 2023 on Expedia
This property was a paradise. It was set apart from downtown, in between two incredibly beautiful beaches! The staff was so accommodating, always ready to help us. The food was wonderful! We would definitely go back!
Comment from Hotel Management
Sep. 6, 2023 by Mariana Franco - Director of Sales, Hotel Management
Dear guest Deirdre,Thank you very much for your visit, time and comment.It is with great pleasure we learned that you had a pleasant time, and felt you were in Paradise.We really hope to have the chance to welcome you again,and once more we hope to be able to offer you the paradise; at least we will try.With warm regards from Fortaleza do Guincho,