Ratings based on 74 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 5, 2024 on Expedia
We liked our room and enjoyed the cozy fire. The bed was comfortable and the bathroom and kitchenette were well equipped. More should be said about the steepness and amount of stairs to get to the room . Many people would have found them very difficult . As well the stairway rugs were old and dirty which did not match the coziness of the room itself. A few updates would really add to this experience.
by A traveller
Posted Oct. 9, 2023 on Hotels
by A traveller
Posted Aug. 27, 2023 on Expedia
Staying at the Canal Side in was an "experience". There is no obvious lobby to check-in at. We asked at the restaurant next door and were directed to the 3rd floor of the Stone Mill Inn across the street. The woman there took us back to the doorway next to the restaurant - the room was on the third floor. The Inn doesn't have an elevator, so you'll have to drag your bags up multiple sets of steep stairs. There are lights in the stairwell, they are motion activated and turn off quickly. The room is quaint but dated. Cushioning in the chairs and couch are worn and provide little support. The bed is firm and comfortable however the ceiling fan didn't work and half of the bulbs were missing. Airconditioning is provided by window AC units that are a bit loud. It looks as though the room is heated in the winter by a gas fireplace and a portable electric heater in the bedroom but I can't be certain of this as we visited in the summer months. The bathroom is off the bedroom and is reasonably modern. Internet access was marginal -streaming to the TV periodically dropped out. Overall, the staff are pleasant and friendly but the Inn would benefit from a bit of updating.
by A traveller
Posted Aug. 10, 2023
by A traveller
Posted Jul. 28, 2023 on Expedia
Everyone was so nice and friendly! They thought of every detail to make this a great stay. The room and bed was perfect. They had room for our tandem bicycle which was a major plus!! I highly recommend this hotel.
by A traveller
Posted Jul. 25, 2023 on Hotels
by A traveller
Posted Jun. 20, 2023 on Hotels
Check in was super easy and the room worked out perfectly! Just a heads up…lots of stairs!!!
by A traveller
Posted Jun. 10, 2023
Lovely location
by A traveller
Posted May 12, 2023 on Expedia
We would certainly stay again
Dennis
by A traveller
Posted May 3, 2023 on Hotels
The rooms are charming. Two issues while we were there.( 1night)
1: the stairway lights turn on w a motion detector but they turn off again after a few seconds. Leaving you walking up stairs and trying to open room door in near complete darkness! Also the bathroom mirror lights in one room didn’t work at all. Staff was nice. And restaurant was excellent.
