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The Diplomat Hotel and Spa

3.0 star property
3-star spa hotel near Plas Llanelly House

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Photo gallery for The Diplomat Hotel and Spa

Terrace/patio
Indoor pool, sun loungers
Point of interest
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Place, The Ffwrnes Theatre
    ‪3 min drive‬
  • Place, Plas Llanelly House
    ‪4 min drive‬
  • Place, Parc y Scarlets
    ‪4 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Llanelli

Heart of Llanelli.You'll find Plas Llanelly House and Parc y Scarlets within 2 miles (3 km) of this hotel. WWT Llanelli Wetland Centre is within 6 miles (10 km) and Kidwelly Castle is within 9 miles (15 km).

What's nearby

  • Parc Howard Museum - 13 min walk - 1.2 km
  • The Ffwrnes Theatre - 3 min drive - 1.7 km
  • The Play King - 3 min drive - 1.7 km
  • Plas Llanelly House - 4 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 2.5 km

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • ‪The Phil Bennett - ‬10 min walk
  • ‪EJ's Cafe, Bar & Restaurant - ‬4 min drive
  • ‪The Tinhouse - ‬4 min drive
  • ‪The Halfmoon - ‬4 min drive
  • ‪Greggs - ‬4 min drive

About this property

The Diplomat Hotel and Spa

3-star spa hotel near Plas Llanelly House
The Diplomat Hotel and Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5102 square feet (474 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the business-friendly The Diplomat Hotel and Spa. Self parking is free.

This 3-star Llanelli hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5102 sq ft of conference space
  • 474 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 24 2026 to March 28 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

The Diplomat Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 182 out of 385 reviews
Rating 8 - Good. 121 out of 385 reviews
Rating 6 - Okay. 47 out of 385 reviews
Rating 4 - Poor. 22 out of 385 reviews
Rating 2 - Terrible. 13 out of 385 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, amenities
Food, spa
Stayed 1 night in Dec 2025

8/10 Good

Geoff

Liked: Staff & service, room comfort
One night work due all good, for the money not bad at all
Stayed 1 night in Dec 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff and good food
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 1 night in Dec 2025

8/10 Good

Andy

Business traveller
Liked: Amenities
Good stay nice hotel excellent restaurant 👍👍
Stayed 2 nights in Dec 2025

8/10 Good

Christian

Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 3 nights in Dec 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a family of 11 people having Xmas lunch. The food was excellent and as it was a carvery, you could have as much as you wanted. The staff was very attentive without being pushy. The room was excellent, it was very clean, plenty of coffee, tea. The breakfast, lots of choice from cereals to a full English which was cooked to order and it was superb, everything was tasty. It is a fantastic hotel with brilliant staff.
Stayed 1 night in Dec 2025

8/10 Good

Stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very oldie worldly but great value for money, staff really good.
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 2 nights in Oct 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Love stay
Stayed 1 night in Oct 2025

10/10 Excellent

Rhys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Llanelli

Lovely staff, good food and quiet comfortable rooms. Lounge bar very relaxing with good beer and scotch. And a great gym and sauna too!
Stayed 1 night in Oct 2025

6/10 Okay

Louise

Travelled with group
Pool very small and no bath in room. Also view from room was a very neat brick wall
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

2/10 Terrible

Alexandra

Stayed 3 nights in Jul 2025

2/10 Terrible

Carl

Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay

Our third time staying at the Diplomat and Im sure we'll be back again soon. Room was amazing, super comfy bed, staff friendly as always and excellent spa facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was really lovely. Really enjoyed breakfast. Location was perfect for us. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

Munmohan singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Spa was good. Nice pool, sauna and steam room. Evening meal was very good but breakfast a little disappointing. What was there was good but I probably arrived at a busy time as very few eggs and hash browns or fresh fruit. The guy on reception was very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tony/Bren

Excellent stay, Room outstanding staff excellent especially Rhian in reception and Glancey in Dining especially at breakfast time , Management very friendly overall Excellent
Stayed 1 night in Aug 2025

8/10 Good

Pawel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025