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Hotel Sercotel Portales

Property class: 3
3-star hotel in Logroño City Centre

Choose dates to view prices

Photo gallery for Hotel Sercotel Portales

Exterior
A breakfast buffet with various food items and utensils on a granite countertop.
A lobby with a brown leather sofa, a large potted plant, a wall-mounted sign reading "Sercotel", and a framed map.
Interior
A modern interior with a glass staircase, a reception desk, and a wall-mounted directory.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
Portales, 85, Logroño, La Rioja, 26001
  • Place, Calle del Laurel
    ‪2 min walk‬
  • Place, Bodegas Franco Espanolas
    ‪10 min walk‬
  • Place, Casa de Las Ciencias
    ‪11 min walk‬
  • Airport, Logrono (RJL-Agoncillo)
    ‪12 min drive‬

Room options

View all photos for Classic Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Classic Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE CLASSIC

  • Sleeps 4
  • Free WiFi

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE CITY VIEW KING BED

  • Sleeps 4
  • Free WiFi

About the area

Logroño

Heart of Logroño.A stay at this Logroño City Centre hotel places you steps from Museo de la Rioja and within a 5-minute walk of Calle del Laurel. Church of Santiago el Real and Paseo del Espolón are also within half a mile (1 km).

What's nearby

  • Museo de la Rioja - 1 min walk - 0.0 km
  • Calle del Laurel - 2 min walk - 0.2 km
  • Church of Santiago el Real - 3 min walk - 0.3 km
  • Church of Santa Maria de Palacio - 8 min walk - 0.7 km
  • Bodegas Franco Espanolas - 10 min walk - 0.8 km

Getting around

  • Logroño Railway Station (LGV) - 6 min drive
  • Logrono (RJL-Agoncillo) - 18 min drive

Restaurants

  • ‪Taberna del Tío Blas - ‬4 min walk
  • ‪Calenda - ‬3 min walk
  • ‪Bar Angel - ‬3 min walk
  • ‪Burger King - ‬4 min walk
  • ‪La Tavina - ‬4 min walk

About this property

Hotel Sercotel Portales

3-star hotel in Logroño City Centre
As a guest of Hotel Sercotel Portales, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Sercotel Portales also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Logroño hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Elevator
  • No smoking on site
Hotel Sercotel Portales offers 48 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Logroño hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

How close is Hotel Sercotel Portales to the airport?

Hotel Sercotel Portales is 9.1 mi (18-min drive) away from the Logrono (RJL-Agoncillo) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Sercotel Portales?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Portales on Sept 6, 2026 start from CA $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Sercotel Portales have an airport shuttle?

Airport shuttle services are not available at Hotel Sercotel Portales.

Does Hotel Sercotel Portales offer free breakfast?

Free breakfast isn’t provided at Hotel Sercotel Portales, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Sercotel Portales?

No, there is no casino at this hotel.

What time is check-in at Hotel Sercotel Portales?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Sercotel Portales?

Free parking is not available at this hotel. Self parking is available for EUR 18 per day.

Does Hotel Sercotel Portales have a pool?

Hotel Sercotel Portales does not have a pool.

Does Hotel Sercotel Portales have a spa?

There are no spa services available at this hotel.

How close is Hotel Sercotel Portales to downtown Logroño?

Hotel Sercotel Portales is 0.2 mi away from Logroño.

Hotel Sercotel Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 284 out of 469 reviews
Rating 8 - Good. 149 out of 469 reviews
Rating 6 - Okay. 25 out of 469 reviews
Rating 4 - Poor. 9 out of 469 reviews
Rating 2 - Terrible. 2 out of 469 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mrs L

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just on the edge of the town while travelling with our 2 small dogs.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, excellent location to bars and local amenities and close to the Camino too. Outstanding breakfast. Nice and friendly staff. Thank you
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Great hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Logrono and access to local wineries for tours
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, and friendly staff.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and you can’t ask for a better location!!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location along the Camino. There’s a Taco Bell nearby, huge plus.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well situated to enjoy Logroño.

Excellent experience during a four-night stay. Great location, outstanding reception staff (Noemi was wonderful), close to many restaurants, shopping and entertainment.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location wise, only problem is they use an elevator for your car if you bring one. The breakfast should be included after the price people pay for the rooms. In Spain they criticize Capitalism, but I think they are worst, plus they don’t staff accordingly. Exploitation
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Rene

Liked: Cleanliness, staff & service, amenities
Great location but the room set up was all wrong. Bathtub too old and outdated. TV outdated.
Stayed 1 night in May 2026
Verified review

8/10 Good

Anik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Sercotel Portales. It is in a great location, within a few minutes’ walk to many restaurants, bars and shops. The room was clean, with comfortable bedding, but there was a distinct smell of smoke, particularly in the bathroom, which led us to believe that this may either have been a smoking room (even if we requested non-smoking) or that previous guests ignored the non-smoking directive. Because we could open the window, we were able to “air” out the place, and enjoy it. The bad smell was ultimately a minor inconvenience. We recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.
Verified review

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great value hotel in a perfect location, very helpful staff and nicely clean
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern but great location near old town

Great location on edge of pedestrian rambla casco viejo
Easy walk from hotel right into center city pedestrian friendly rambla
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service
This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stopover enroute to ferry ports.

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Really good! Most definitely will recommend. Cleanliness, room space, amenities, parking, area, location, staff... everything was perfect. If we go back to Logroño will most certainly look here first. (have already recommended to friends).
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Stayed 2 nights in Oct 2023