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Britannia Inn Hotel

3.0 star property
3-star Art Deco hotel in Valentines

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Photo gallery for Britannia Inn Hotel

Courtyard
Desk, iron/ironing board, free WiFi, bed sheets
Staircase
Reception
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
54 Mansfield Road, Ilford, England, IG1 3BD
  • Place, ExCeL Exhibition Centre
    ‪10 min drive‬
  • Place, Westfield Stratford City
    ‪12 min drive‬
  • Place, O2 Arena
    ‪14 min drive‬
  • Airport, London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the area

Ilford

Valentines stay.Your stay at this Valentines hotel places you within 6 miles (10 km) of ExCeL Exhibition Centre and Westfield Stratford City. Thames River and London Stadium are also within 6 miles (10 km).

What's nearby

  • Queen Elizabeth Olympic Park - 8 min drive - 8.3 km
  • ExCeL Exhibition Centre - 10 min drive - 9.3 km
  • Westfield Stratford City - 12 min drive - 9.9 km
  • London Stadium - 12 min drive - 10.2 km
  • O2 Arena - 14 min drive - 13.2 km

Getting around

  • Ilford Station - 8 min walk
  • Gants Hill Underground Station - 19 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬5 min walk
  • ‪Valentine's Park Cafe - ‬8 min walk
  • ‪China Grill - ‬5 min walk
  • ‪Moroccan Gardens - ‬3 min walk
  • ‪Sultan Restaurant - ‬5 min walk

About this property

Britannia Inn Hotel

3-star Art Deco hotel in Valentines
Britannia Inn Hotel offers its guests a garden, concierge services, and a microwave in a common area. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Ilford hotel.

  • 36 guestrooms or units
  • 3 levels
  • 54 buildings
  • Built in 2010
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Smoking in designated areas
  • Microwave in a common area
Britannia Inn Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Britannia Ilford
Britannia Inn Hotel
Britannia Inn Hotel Ilford
Britannia Inn Hotel Hotel
Britannia Inn Hotel Ilford
Britannia Inn Hotel Hotel Ilford

Britannia Inn Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 176 out of 1005 reviews
Rating 8 - Good. 331 out of 1005 reviews
Rating 6 - Okay. 234 out of 1005 reviews
Rating 4 - Poor. 105 out of 1005 reviews
Rating 2 - Terrible. 159 out of 1005 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

amardeep

Stayed 1 night in Jun 2025

6/10 Okay

Bond

Travelled with partner
We were lucky to book a bigger room. Bathroom was rather small. We were on the top floor so it's rather risky when we hado to lift heavy luggage to the room. The location of the property is quite a walking distance from the train station.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mr

Stayed 3 nights in Jun 2025

8/10 Good

Alwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Hassan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Serious Warning: Avoid This Property! This hotel appears to operate a deceptive scheme. Upon arrival, they demanded an additional significant sum for potential damages, which was not disclosed upfront. After payment, they claimed no rooms were available due to maintenance issues and refused a refund. This forced me to accept alternative accommodation, despite the hotel showing vacant rooms on Expedia. Crucially, they marked me as "checked in," preventing me from canceling the booking. My assigned "room" was not in the hotel itself, but in a shared house at a different address, a significant downgrade from what was booked, and at an inflated price due to their added charge. This establishment engages in highly questionable practices. I urge Expedia to investigate how such operations are permitted on their platform.
Stayed 1 night in Jun 2025

6/10 Okay

Selina

Stayed 1 night in Jun 2025

10/10 Excellent

Sumanpreet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Saqibullahshah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
So disappointed. Went to hotel and he changed me for security £100 after payments everything he told me go to another hotel which is in 5 minute by car and we will give u room there .then i went to another place and that was kids nursery and 50 plus baby stroller was there in hall m then i went to my room and i didn't sleep at all bcz there were kids with parents and all day crying playing in front of my room.. i had extremely bad experience. I just wasted my money. Better not to book room ever in this hotel they will send u to another's places to stay there
Stayed 1 night in Jun 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

N

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, bad location, bed uncomfortable and fixtures old and not working properly. Staff weren’t very friendly
Stayed 1 night in Jun 2025

8/10 Good

Tiny

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wanted to find a hotel with a car park close to station for London. This hotel fitted perfectly. The young lady at reception was wonderful, taking account of my poor hearing. She took me out into the street to explain the 5 minute walk to Ilford Elizabeth Line station. Personally, I had no complaints with this hotel. I should add though that my partner found the other residents were noisy during the night. Sometimes having poor hearing is a blessing. I do recommend the Britannia Hotel.
Stayed 2 nights in Jun 2025

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never book again got there and they sent me to another hotel (lucky 8 ) Dump got no sleep would definitely recommend people stay away from this one
Stayed 1 night in Jun 2025

2/10 Terrible

Mrs

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking attitude manky

Have raised a complaint the room was so terribe we coudnt stay
Stayed 1 night in Jun 2025

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service

Poor stay

Got to the hotel to be told i was staying at great western 5 minutes down the road. Got there and then went from that hotel to argyle. Eventually got a room. The room smelt of damp. A hole in the wall. A front door that had a winter that looked over the bed. A hole in the floor that no one told me about and i nearly broke my ankle. There was no hot water, stains on the carpet.
Stayed 3 nights in Jun 2025

8/10 Good

Noah

Stayed 2 nights in Jun 2025

2/10 Terrible

Casey

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception person was so professional, understanding & a great person. The room was great value. I was local in a trip & last minute had to make a booking. I would thoroughly recommend for a stopover. Well done & truly grateful. Tommy ☘️
Stayed 1 night in Jun 2025

2/10 Terrible

Mohammad

Stayed 1 night in Jun 2025

8/10 Good

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Satish

Disliked: Cleanliness, property conditions & facilities, room comfort

please dont stay there for godsake- worst hotel

transparent curtain and it was torn. due to bright light in the morning around 4:30 AM. was unable to sleep. tried my best and called them around 7 am with lot of difficulty. person attended after 3 calls (I was asked to go to reception which was few blocks away). the person attended- did not even apologise for the inconvinience. kept telling that no one had complained before (kept repeating the same)- she pretended and ignoring the casual relationship of bright light and sleep. she even blamed (retracting later)- me. I could surmise that she is not experienced and owners of the place just recruited random cheap labours. their motivation is just moneyt dont value anything else (most definately they are asians- even I am). towels were- little bigger than hand kerchief. reception/ was accusing me that i am trying to check out later with this blame (transparent curtain- bright light seeping through). I had to rent another room (still not graet but little less transparent- i had to sleep as i did not sleep for more than 3 hours- as i went to bed late after few drinks with friends) -another issues is- booked for brittania- i was sent to best western which was half a mile away with poor direction skills. may be both franchise owned by the same rougue owners.
Stayed 1 night in May 2025

10/10 Excellent

Clare

Stayed 1 night in May 2025

6/10 Okay

Madan

Stayed 1 night in May 2025

6/10 Okay

Linda

Travelled with group
Liked: Staff & service, room comfort

Bring slippers

Dust on wardrobes and rubbish in drawers. No kettle, you have to ask for 1. Carpets need to be cleaned. Grounded in dirt in the carpets, didn't want to walk around without any shoes on. Front of house was pleasantly at all times. No iron in room and when you asked, they are very over used by tape on the wire to cover it. The mirror in the bathroom the paint was peeling off the frame which looked untidy. Pillows are flat like they have been run over, no plump in them. I have stayed in many hotel's and all grades to rate them for people, this was very low standed at this place, ok if you're just a quick visit.
Stayed 1 night in May 2025

6/10 Okay

Golam

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in May 2025