Note fondée sur 528 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,1 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2023 par The Reception Team, Gestion de l’hôtel
Hello there,Thank you for taking the time to review your stay with us.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to welcoming you back soon.Best Regards,Nevita - Reception TeameasyHotel London City Shoreditch
par un voyageur
Bien
Publié le 27 déc. 2022 sur HotelsHôtel calme et agréable juste niveau sonore ont entend les pas de tout le monde
Commentaires de Gestion de l’hôtel
28 déc. 2022 par The Reception Team, Gestion de l’hôtel
Dear Bien,Thank you for taking the time to review your stay with us.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!Please accept our apologies regarding the issues you have faced with the noise. We hope this has not been too much of an inconvenience to youWe look forward to welcoming you back soon.Best Regards,Clinthon - Reception TeameasyHotel London City Shoreditch
par un voyageur
Publié le 17 août 2020 sur Hotels
Bon hôtel et situé pas loin d'un métro. Dommage que le WiFi et la TV soit facturés à part.
Commentaires de Gestion de l’hôtel
18 août 2020 par easyHotel London City Shoreditch, Gestion de l’hôtel
Thank you for taking the time to give us your significant feedback.
We are delighted that you’ve enjoyed our super budget hotel. We are pleased to hear that our Reception Staff was able to provide you with a great check-in and check-out experience. We aim to provide a clean and comfortable base to sleep, therefore we’re glad that there were no issues in your room while staying with us.
To keep our rates as low as possible, we only offer the basic amenities and the rest as extra charges, so you can tailor your stay to suit your budget and needs. We hope this didn’t cause you too much of an inconvenience.
Best Regards,
Customer Relations
easyHotel London City Shoreditch
par un voyageur
Publié le 3 mars 2020 sur Hotels
Hôtel parfait
Bien situé pour les visites
Commentaires de Gestion de l’hôtel
4 mars 2020 par easyHotel, Gestion de l’hôtel
Dear Caroline,
Thank you for taking the time to give us your significant feedback.
We are delighted that you’ve enjoyed our super budget and centrally located hotel. We are pleased to hear that our Reception Staff was able to provide you with a great check-in and check-out experience. We aim to provide a clean and comfortable base to sleep, therefore we’re glad that there were no issues in your room while staying with us. We pride ourselves on always offering the best value for money and we’re glad you picked up on this!
Thank you for recommending us. We look forward to welcoming you back soon.
Best Regards,
Nevita
par un voyageur
Publié le 29 déc. 2019 sur Expedia
Bon hôtel, mais que une serviette pour deux, obligé de payer 10€ supplémentaires pour poser les valises à la chambre 1h avant. Equipée du juste minimum (pas de sèche cheveux...)
Commentaires de Gestion de l’hôtel
29 déc. 2019 par Team Member, Gestion de l’hôtel
Dear easy Customer,
Thank you for reviewing your stay with us.
We are sorry if you were not told upon checking in, however we have an unlimited supply of towels at our reception which is available free of costs to guests as well other things. You are not obliged to pay £10.00 for luggage store it is offered to guests dependent on their time of arrival.
We would like to thank you for staying with us at our Old Street location, and we hope to welcome you back soon.
Kind Regards,
Customer Relations
easyHotel Old Street
par un voyageur
Publié le 16 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 déc. 2019 par Manager, Gestion de l’hôtel
Dear Benjamin,
Thank you for taking the time to give us your significant feedback.
We are delighted that you’ve enjoyed our super budget hotel. We are pleased to hear that our Reception Staff was able to provide you with a great check-in and check-out experience. We aim to provide a clean and comfortable base to sleep, therefore we’re glad that there were no issues in your room while staying with us. We pride ourselves on always offering the best value for money and we’re glad you picked up on this!
Thank you for recommending us. We look forward to welcoming you back soon.
Best Regards,
Customer Relations
easyHotel Old Street
par un voyageur
Experience épouvantable
Publié le 26 sept. 2019 sur Hotelsarrivée tardive, chambre minuscule sans fenêtre
Commentaires de Gestion de l’hôtel
27 sept. 2019 par Team member, Gestion de l’hôtel
Dear easy Customer,
Thank you for taking the time to give us your significant feedback.
We are delighted to hear you have enjoyed our centrally located hotel and especially like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!
The presence of a window in the room varies according to room type. This can be chosen directly from the website. We hope it didn’t cause you too much of an inconvenience.
We are disappointed to hear that you found our room size to be small.
We look forward to welcoming you back soon.
Best Regards,
Customer Relations
easyHotel Old Street
par un voyageur
Publié le 23 juill. 2019 sur Hotels
Hotel propre service correct , jai été avec une amie donc 2 dans la chambre mais notre chambre était petite peu d'espace dans la chambre mais a part sa rien d'autre à dire
Commentaires de Gestion de l’hôtel
24 juill. 2019 par Team Member, Gestion de l’hôtel
Dear easy Customer,
Thank you for taking the time to review your stay with us.
We are happy to hear you were satisfied with our Hotel service. Our staff is our greatest asset and we’re happy to hear that they were able to make your a good one.
We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.
We look forward to welcoming you back soon.
Best Regards,
Customer Relations
easyHotel Old Street
par un voyageur
Crash Hotel !
Publié le 24 juin 2019 sur HotelsUn hôtel géré apparemment par une filiale de EasyJet. Je le saurai maintenant et ne retournerai plus dans des hôtels de cette chaine. Hormis le lit qui était confortable et la propreté impeccable, le reste n'était pas génial : douche qui ne fonctionne pas (brûlante, bouton qui se s'enlève), idem pour la chasse d'eau des toilettes, aucun espace pour poser ses affaires ni accrocher une serviette...
D'ailleurs on avait qu'UNE serviette pour deux !
Et tous les services supplémentaires sont payants ! 5 EUROS pour avoir le WIFI ! C'est vraiment abusé... Bref, c'est du "crash hotel" juste pour dormir rapidos mais pas pour se mettre bien.
Commentaires de Gestion de l’hôtel
24 juin 2019 par easyHotel Old Street, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to give us your significant feedback.
We are happy to hear you’ve enjoyed our high standards of cleanliness. We pride ourselves on our cleanliness and providing a great comfortable base to sleep
We are happy to provide extra towels, irons and hairdryers free of charge at the reception, at any time during your stay. We apologise if this hasn’t been communicated to you
Please accept our apologies regarding the issue with the shower and toilet. Thank you for letting us know, we’ll be looking to fix this as soon as possible. Our staff are available 24 hours to assist in the future if there any other concerns.
We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.
We look forward to welcoming you back soon.
Best Regards,
Customer Relations
easyHotel Old Street
par un voyageur
A éviter
Publié le 2 nov. 2018 sur HotelsL' équipe était super, elle nous a prêté un chauffage d'appoint car il il devait faire 10 degrés dans la chambre. A part ça hotel à eviter : chambre minuscule sans aucun rangement, des travaux en cours donc lever tôt, aucun aménagement sauf un lit et 2 prises electriques. Le wi-fi est en supplément ainsi que la garde des bagages ......
Commentaires de Gestion de l’hôtel
23 nov. 2018 par Andrew, Gestion de l’hôtel
Nous vous remercions d'avoir pris le temps de laisser un commentaire. Nous apprécions vos commentaires. Je suis ravi de vous annoncer qu'à partir du mois prochain, nous fermerons l'hôtel et allons procéder à une rénovation de six mois qui transformera complètement l'hôtel en hôtel. mieux séjour plus agréable pour nos clients.
Sincères amitiés
