Hilton London Metropole

4.0 star property
4-star hotel near Hyde Park

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Photo gallery for Hilton London Metropole

Restaurant
Lobby
King Deluxe Room, London View
Meeting facility
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
225 Edgware Road, London, England, W2 1JU
  • Place, Hyde Park
    ‪11 min walk‬
  • Place, Regent's Park
    ‪13 min walk‬
  • Place, Madame Tussauds Wax Museum
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

Superior Double Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room, 2 Queen Beds

7.0 out of 10
Good
(85 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Family Quadruple Room

7.2 out of 10
Good
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Double Room, 1 Queen Bed

7.8 out of 10
Good
(40 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Deluxe Room, High Floor

8.6 out of 10
Excellent
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Octagon)

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite (Penthouse Suite)

  • 146 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Executive Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Refurbished)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

Family Room, 2 King Beds, Connecting Rooms

  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Queen Beds

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Deluxe Room, London View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Twin and King Connecting Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 King Bed

8.2 out of 10
Very good
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, Club Lounge Access

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

London

Heart of London.Within a 15-minute walk of this London City Centre hotel, you'll find Hyde Park and Madame Tussauds Wax Museum. Regent's Park and Buckingham Palace are also within 3 miles (5 km).

What's nearby

  • Hyde Park - 11 min walk - 0.9 km
  • Kensington Gardens - 12 min walk - 1.0 km
  • Regent's Park - 13 min walk - 1.1 km
  • Marble Arch - 14 min walk - 1.2 km
  • Madame Tussauds Wax Museum - 16 min walk - 1.4 km

Getting around

  • Edgware Road (Circle Line) Underground Station - 2 min walk
  • London Paddington Station - 8 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪The Hijazi Corner - ‬3 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk
  • ‪Bow Bar - ‬1 min walk
  • ‪Fatoush - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Hilton London Metropole

4-star hotel near Hyde Park
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 44110 square feet (4098 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton London Metropole. For a fee, parking is available.

This 4-star London hotel is smoke free.

  • 1100 guestrooms or units
  • 24 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 44110 sq ft of conference space
  • 4098 sq m of conference space
  • Built in 1973
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 42 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12.25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch LED TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.50 for adults and GBP 12.25 for children
  • Self parking fee: GBP 42 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Hilton London Metropole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 630 out of 1516 reviews
Rating 8 - Good. 470 out of 1516 reviews
Rating 6 - Okay. 229 out of 1516 reviews
Rating 4 - Poor. 108 out of 1516 reviews
Rating 2 - Terrible. 79 out of 1516 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Veronica

Stayed 1 night in Nov 2025

6/10 Okay

Katie

Liked: Staff & service, room comfort
Didnt know if i booked b&b nothing was said at check in. A £50 extra deposit was required which i didnt know. I found the room tired for the money and the brand. Staff clearly had a speech for the west wing "has a beautiful view of the city" it didnt it had a view of the next apartment block. Just wholly disappointed.
Stayed 1 night in Nov 2025

2/10 Terrible

Milly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This hotel was so incredibly disappointing, we stayed here as it was marketed as 11 minutes walk from Hyde park however when we got there we found out it was at least 20 minutes to the nearest entrance. We waited around half an hour to be checked in and our room was dirty and outdated. Not only this but the area is so unsafe, I will definitely not be staying here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Afirah

Stayed 1 night in Nov 2025

4/10 Poor

Ahsan

Business traveller
Disliked: Cleanliness, staff & service, amenities
Room was tired and neglected, everything just seemed very run down. £44 for 8 hours of parking, a rip off, it was £32 less than a month ago. Last time I'll be staying here and it's a shame as it was my usual go to.
Stayed 1 night in Nov 2025

6/10 Okay

Jacqueline

Liked: Amenities
Disliked: Cleanliness
they didn't clear my room...it was a disappointment i really had no interaction with the staff
Stayed 6 nights in Nov 2025

6/10 Okay

Emma

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Suneal

Business traveller
Liked: Cleanliness, staff & service, amenities
Spotless room and very comfortable bed!
Stayed 1 night in Nov 2025

10/10 Excellent

Daren

Stayed 2 nights in Nov 2025

8/10 Good

Herjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very hot, hard to sleep
Stayed 1 night in Oct 2025

8/10 Good

Mabinty

Travelled with family
Liked: Staff & service, room comfort
The room was not clean and seemed quite dated. Breakfast was good and the AC worked well.
Stayed 1 night in Nov 2025

8/10 Good

Christelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite venue despite its size and location- Room comfortable- Breakfast has a wide variety to offer- good location with Paddington and tube station- gym is nice- The only downside was the shower gel and shampoo bottle either empty or not working.
Stayed 2 nights in Oct 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Mattress was bad, springs were so noisy we thought they would come through the lining at any time and we had to go to the front desk for toilet paper ofter the servicing on day 3 when they didn’t resupply and we ran out. There seemed to be an emergency vehicle siren every 15 or 30 minutes through the night to make sleep more difficult.
Stayed 4 nights in Oct 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first time visiting London, we had a lovely stay. The hotel is lovely and staff were very helpful and friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, room comfort
Lovely modern room - only downside was the kettle in the room not working - great hotel, will definitely be using again
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went really smoothly. The hotel was really busy with 600 check-in when we arrived. However, it ran really smoothly. The staff were welcoming and friendly. The food was excellent at breakfast and it was right next to the tube for easy travel.
Stayed 2 nights in Oct 2025

8/10 Good

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. The room was good. We had a lack of heat issues first night and it was repaired promptly I did have an issue trying to exit the underground. The app would not accept payment. I pressed the buttin on the gate. No answer. I called security! No answer!!! I noticed the other gate was wobbly, so I checked this arm and it had been previous broken so I moved it and drove through. I let the front desk know
Stayed 4 nights in Oct 2025

4/10 Poor

Rochelle

Travelled with group
Disliked: Cleanliness, staff & service
I did not have a pleasant stay at this Hilton property. Initially the desk staff Zaid gave away 1 of the 2 rooms I booked while I was checking in. This was a miscommunication between him and the other clerk Joshua and I was left with only one room available. The clerk Zaid was rude in how he handled the incident mentioning he was doing me a “favor”. When I returned a female clerk attended to me after speaking with Zaid and assigned me a room with bugs! I’ve attached pictures of the bugs in the room. I complained about this, and by this time my partner had arrived. He went to address this with the staff and at this point I was given a decent room. I DO NOT recommend this hotel for a girls trip or women traveling alone!! They do not make women feel safe without a man present. My partner lives in London and came to stay to ensure our safety. I chose this hotel bc of proximity to tube and central. We came in town for the NFL game and a celebration of life during the week. So this was convenient. However, the staff while checking in did not meet Hilton’s standard.
Stayed 3 nights in Oct 2025

6/10 Okay

Hazel

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is good but in my opinion is overrated. It needs some improvements such as hairdryers.
Stayed 1 night in Oct 2025

6/10 Okay

Omar Adel Zaki

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel, London

Stayed 2 nights in Oct 2025

8/10 Good

Gary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
everything was very good apart from some long black hairs in our bathroom which were certainly not ours
Stayed 1 night in Oct 2025

8/10 Good

Susan

Stayed 1 night in Oct 2025