We usually stay further up Kensington High St W8 but decided to try the Hilton this time.
I'm very glad we did!
Although the room seemed a little 'tired', it was very clean, comfortable, well stocked with Crabtree & Evelyn toiletries, tins of still and sparkling water and also had a small refrigerator which is always a bonus!
The tv was huge, another bonus, and also had the full range of freeview channels, which often other hotels don't.
The Reception staff, from the Duty Manager who I spoke with a couple of weeks before this particular stay and the person that checked us in for this stay were brilliant. Very friendly, professional and welcoming.
Breakfast was excellent and very much appreciated.....every staff member was marvelous, friendly and helpful.
We'd have no hesitation recommending this Hotel to others and have already reserved two further twin rooms inc EB for 19 Dec for our annual Christmas shopping and Theatre trip!
One small request I'll make a little nearer to check in would be a higher floor room away from Kensington High St. Traffic noise was quite loud! All things considered though, we loved our stay. Highly recommend!