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Holiday Inn Express London - ExCeL by IHG

3.0 star property
3-star hotel near ExCeL Exhibition Centre

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Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Bar (on property)
Restaurant
Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, Thames Barrier Park
    ‪13 min walk‬
  • Place, University of East London, Docklands Campus
    ‪15 min walk‬
  • Airport, London (LCY-London City)
    ‪15 min walk‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Docklands stay.A stay at this Docklands hotel places you within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. Westfield Stratford City is within 6 miles (10 km) and London Eye is within 9 miles (15 km).

What's nearby

  • ExCeL Exhibition Centre - 9 min walk - 0.8 km
  • Thames Barrier Park - 13 min walk - 1.1 km
  • University of East London, Docklands Campus - 15 min walk - 1.3 km
  • Royal Victoria Bridge - 18 min walk - 1.5 km
  • Thames River - 5 min drive - 2.1 km

Getting around

  • Royal Albert Station - 2 min walk
  • Barking Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬17 min walk
  • ‪Subway - ‬16 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪Chicken Hut - ‬13 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬9 min drive

About this property

Holiday Inn Express London - ExCeL by IHG

3-star hotel near ExCeL Exhibition Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL by IHG. For a fee, parking is available.

This 3-star London hotel is smoke free.

  • 204 guestrooms or units
  • 3 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

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Hampton by Hilton London Docklands
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $116
CA $139 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1002 reviews
Rating 8 - Good. 341 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing!
Stayed 1 night in Nov 2025

4/10 Poor

William

Stayed 6 nights in Nov 2025

10/10 Excellent

Leon

Stayed 1 night in Nov 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice rooms, nice staff and the location for excel was perfect.
Stayed 2 nights in Nov 2025

8/10 Good

Anne F

Liked: Cleanliness, staff & service, amenities
Reception staff welcoming, room spotless, good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Dina

Stayed 1 night in Nov 2025

10/10 Excellent

Wendy, Belfast

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2025

8/10 Good

josh

Liked: Cleanliness, staff & service, amenities
The security deposit was quite a bit of money (£50) beyond this though everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent service. Great room. Very clean and daily refresh. Excellent breakfast options. Great location for excel. Parking was a big plus. Would choose here again.
Stayed 3 nights in Nov 2025

6/10 Okay

alex

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff where absolutely amazing but the hotel and room where a little tired and well used we arrived at about lunch time when we went for lunch we where told that there is only a limited menu avaliable and because we had our 11 year old daughter with us there was nothing on the limited menu for her so we ordered 3 toasted sandwiches and it came to £35 now i know things have gone up in price but thats well to expensive and we where told thay where frozen so i will not be back there trust me
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
The staff were very friendly, the food was very good and the room was spacious, and very comfortable. Overall I would highly recommend this hotel as a destination.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very helpful. Lovely breakfast. Very clean rooms. Would definitely stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Stayed 1 night in Oct 2025

8/10 Good

christine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Room clean
Stayed 3 nights in Oct 2025

2/10 Terrible

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Ffion

Disliked: Room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a concert and a show following day. great location for staying, parking and transport options. Coming again december
Stayed 2 nights in Oct 2025

8/10 Good

Nathan

Stayed 1 night in Oct 2025

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short overnight and departure out of LCY. It’s walkable to the airport but only a BP4 uber fare. Left too early for breakfast but hotel provided a minimal “to go” bag w/ two small muffins, a banana and an apple. Could have used a yogurt and an orange juice or small bottle of water. Clean, modern, and easy access to Docklands light rail.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks again to Evelyn. Efficient and friendly as always
Stayed 1 night in Oct 2025

6/10 Okay

Xue Feng, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. The staff members are very nice and helpful.
Stayed 4 nights in Oct 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel fine. Just be aware if the DLR isn’t running you’ll end up walking a lot.
Stayed 1 night in Oct 2025