Ealing stay.A stay at this Ealing hotel places you within half a mile (1 km) of Ealing Broadway Shopping Center and 3 miles (5 km) of Thames River. Wembley Stadium and Westfield London Shopping Centre are also within 6 miles (10 km).
What's nearby
Pitzhanger Manor House and Gallery - 1 min walk - 0.0 km
Walpole Park - 1 min walk - 0.1 km
Ealing Broadway Shopping Center - 1 min walk - 0.2 km
Ealing Studios - 3 min walk - 0.3 km
University of West London - 6 min walk - 0.6 km
Getting around
Ealing Broadway Station - 7 min walk
Ealing Broadway Underground Station - 7 min walk
Heathrow Airport (LHR) - 31 min drive
Restaurants
Costa Coffee - 2 min walk
Honest Burgers - 3 min walk
Crispins Wine Bar - 1 min walk
Black Sheep Coffee - 2 min walk
The Drapers Arms - 1 min walk
About this property
Hotel Xanadu
4-star hotel near Royal Botanic Gardens, Kew
As a guest of Hotel Xanadu, you'll find multilingual staff, a front-desk safe, and an elevator. WiFi is free in public spaces. For a fee, parking is available.
This 4-star London hotel is smoke free.
1 building
46 guestrooms or units
5 levels
Breakfast available (surcharge)
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Elevator
No smoking on site
Hotel Xanadu offers 46 air-conditioned accommodations with safes and hair dryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 for adults and GBP 12 for children
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
TV
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Food and drink
Electric kettle
Tea bags/instant coffee
More
Air conditioning
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: GBP 100 per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 12 for children
Secured self parking fee: GBP 20 per day
Nearby parking fee: GBP 12 per day (1640 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
We should mention
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Hotel Xanadu
Hotel Xanadu London
Xanadu Hotel
Xanadu London
Hotel Xanadu London, England
Hotel Xanadu Hotel
Hotel Xanadu London
Hotel Xanadu Hotel London
Reviews
Hotel Xanadu Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Rating 10 - Excellent. 586 out of 1007 reviews
10 - Excellent
586
Rating 8 - Good. 323 out of 1007 reviews
8 - Good
323
Rating 6 - Okay. 61 out of 1007 reviews
6 - Okay
61
Rating 4 - Poor. 22 out of 1007 reviews
4 - Poor
22
Rating 2 - Terrible. 15 out of 1007 reviews
2 - Terrible
15
Reviews
8/10 Good
Stephanie
Travelled with partner
Aug 27, 2025
Liked: Cleanliness, staff & service, amenities
Staff great, breakfast fab! Rooms need decoration, as looking tired and tatty
Stephanie
Stayed 1 night in Aug 2025
6/10 Okay
L
Travelled with family
Aug 24, 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Carpets need updating and check in time changing
We arrived just before 2pm and couldn’t check in until 2:30pm maybe change the check in time everywhere is normally 4pm so by changing this would ensure rooms are ready. Bedroom was comfy and overall okay but the carpet was disgusting, not only had stains but just really dirty.
L
Stayed 1 night in Aug 2025
10/10 Excellent
Rosemarie
Travelled with family
Aug 22, 2025
Liked: Amenities
The room was a good size and the location of the hotel is sited by many restaurants and shopping areas .
Fantastic location in the heart of Ealing. The hotel's presentation is exceptional and you're treated like a VIP (slightly off putting but it's well meaning!). The bedroom wasn't quite at the same standard though with some wear and tear and dated amenities - such as some strange non-standard plug sockets for the lamps, so you couldn't plug anything in by the bed. Also, I needed twin beds but the design of the room seemed set up for one double bed - a minor issue. Extra costs for checking in 2 hours early (even though the room was ready) and parking hiked up what started as a reasonable price.
I have stayed at Xanadu many times in the last 15 years. Although the hotel change ownership and the wonderful Chinese restaurant is no longer in operation, everything else remains well and good.
Many staff came and gone in the 15 years, but the service standard remains excellent.
Bed and bedroom are still larger than most hotels in London. And comfortable. I still get my hot chocolate and biscuits in the room. In the old days they provide Walker Scottish buttee biscuits. Now is English digestives. TV is now flat screen and much larger.
A special thanks to the operations manager Ionela. A wonderful leader and manager who keeps everything tip top.
Thanks also to staff like Kai who laughed a lot, George, Sang, etc. I wish i can remember their names. Such wonderful peoole. They are a real asset to the hotel.
We stayed 3 nights for a family wedding at Pitzhangar Gallery. This location could not be more perfect. It was super convenient and the plethora of food and shopping options was amazing. The staff were helpful. The rooms were a decent size and well equipped. Excellent value for money. My only complaint was that the carpet in our bedroom had numerous stains which the staff said they would address.