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Hyatt Place London City East

4.0 star property
4-star hotel near Brick Lane

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Photo gallery for Hyatt Place London City East

Rooftop terrace
Property video
Cocktail bar
Restaurant
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed Balcony with Sofa

  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2

King Room With Sofa Bed

  • Sleeps 2

View all photos for Premium King Room With Balcony

Living area

Premium King Room With Balcony

  • Sleeps 2

View all photos for Premium King Room With Terrace

Property grounds

Premium King Room With Terrace

  • Sleeps 2

Room With 2 Single Beds

  • Sleeps 2

Deluxe Room With 2 Single Beds

  • Sleeps 2

Premium King Bed With Sofa&Balcony

  • Sleeps 2

Deluxe King Room With City View

  • Sleeps 2

2 Twin Beds With City View Deluxe

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About the area

London

Shoreditch stay.Within a 10-minute walk of this Shoreditch hotel, you'll find Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Old Spitalfields Market - 8 min walk - 0.7 km
  • Tower of London - 13 min walk - 1.1 km
  • The Gherkin - 13 min walk - 1.1 km
  • Tower Bridge - 19 min walk - 1.6 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪Grounded - ‬2 min walk
  • ‪Efes - ‬1 min walk

About this property

Hyatt Place London City East

4-star hotel near Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Place London City East.

This 4-star London hotel is smoke free.

  • 280 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The Tower Hotel, by Thistle
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, 8,654 reviews
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CA $248 total
includes taxes & fees
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The Tower Hotel, by Thistle

Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 55-cm smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1014 reviews
Rating 8 - Good. 294 out of 1014 reviews
Rating 6 - Okay. 87 out of 1014 reviews
Rating 4 - Poor. 17 out of 1014 reviews
Rating 2 - Terrible. 19 out of 1014 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great hotel! Amazing city view from balcony, clean and quiet room, comfortable bed and lovely services 😊 high recommended!
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

Sams visit.

Very good, close to shops, staff very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've stayed in in London, we highly recommend
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and very quiet. The restaurant on property had delicious food and great service.
Stayed 4 nights in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely clean central

Very central for what we needed, clean room, nice as had aircon and large shower, roof top terrace was a bit of a disappointment with their mixologist, wasn’t a good cocktail and was ill during the night, was like dish water, overpriced for what it was, nice views though.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Sukhpreet

Liked: Cleanliness
Lobby on lower floor. Rooms were minimal but clean. Exterior was not the best especially late at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located close to transportation and food.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another splendid stay.

They looked after me attentively again and granted me my request to stay in my preferred room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Breakfast was good and staff very friendly and helpful. Everything is walking distance- tube/Tesco convenient store and market. I would recommend and would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel central and great for families
Stayed 1 night in Jul 2025

10/10 Excellent

Dwayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Joanne, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was great. Breakfast was yummy. Quiet room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place Keerthi at the restaurant does an outstanding job of taking care of the customer..
Stayed 6 nights in Aug 2025

10/10 Excellent

LalaRukh

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
One of my favourite hotels in London! Breakfast has a lot of options to choose from and the restaurant menu gives you everything as well. Would be visiting for the third time in December again :)
Stayed 4 nights in Aug 2025

8/10 Good

Ken

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good breakfast. Expedia supposedly did not tell Hyatt that breakfast was included. I had to find my original reservation from Expedia that breakfast included.
Stayed 1 night in Aug 2025

6/10 Okay

Lillian

Travelled with family
This hotel is in a shady part of town. Didn’t feel safe walking the surroundings.
Stayed 3 nights in Jul 2025

8/10 Good

Tania

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room spotlessly clean near tube station Breakfast very poor expected better from Hyat
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely silent in our room even though we were on the busy street. Loved it! Thank you!
Stayed 2 nights in Jul 2025

6/10 Okay

Imran

Stayed 5 nights in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Food options were limited. VIP perks were non-existant. Breakfast was only meal we ate at hotel, and the discount coupon we received for VIP was not valid for breakfast. We received 1 extra hour for check out, but it seemed reluctantly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was modern and clean, spacious with a comfortable bed, extra pillows, it was on the 1st floor but was quiet with no noise from outside. Very helpful staff at breakfast and good value for £10.
Stayed 1 night in Jul 2025