Ilford Grand Hotel

3.0 star property
3-star hotel in Valentines

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Photo gallery for Ilford Grand Hotel

Lobby
Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Private kitchen
Lobby
Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Lounge
Deluxe Triple Room, Ensuite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
130 Cranbrook Rd, Ilford, England, IG1 4LZ
  • Place, Valentines Park
    ‪2 min walk‬
  • Place, Exchange Ilford
    ‪5 min walk‬
  • Place, Ilford Cricket Club
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪91 min drive‬

Room options

Deluxe Double or Twin Room, Accessible, Ensuite

8.8 out of 10
Excellent
(27 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Deluxe Quadruple Room, Accessible, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 King Bed

Premium Apartment, Ensuite (2 Bedroom Apartment Suite)

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

Deluxe Triple Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 King Bed

Superior Double or Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Ilford

Valentines stay.Your stay at this Valentines hotel places you within 6 miles (10 km) of ExCeL Exhibition Centre and Thames River. Westfield Stratford City and London Stadium are also within 6 miles (10 km).

What's nearby

  • Valentines Park - 2 min walk - 0.2 km
  • Exchange Ilford - 5 min walk - 0.4 km
  • The Hospital Chapel of St Mary & St Thomas - 6 min walk - 0.6 km
  • Ilford Cricket Club - 9 min walk - 0.8 km
  • South Park - 4 min drive - 1.7 km

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 5 min walk
  • London City Airport (LCY) - 17 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Jono's - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Moroccan Gardens - ‬6 min walk

About this property

Ilford Grand Hotel

3-star hotel in Valentines
Ilford Grand Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. Ilford Grand Hotel also features a front-desk safe and an elevator.

This 3-star Ilford hotel is smoke free.

  • 76 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • Elevator
  • No smoking on site
Ilford Grand Hotel offers 76 accommodations with irons/ironing boards and blackout drapes/curtains. These individually decorated accommodations include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 40 per accommodation, per day
  • Breakage deposit: GBP 40 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: GBP 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

Property is also known as

Ilford Grand Hotel Hotel
Ilford Grand Hotel Ilford
Ilford Grand Hotel Hotel Ilford

Ilford Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 284 reviews
Rating 8 - Good. 85 out of 284 reviews
Rating 6 - Okay. 29 out of 284 reviews
Rating 4 - Poor. 9 out of 284 reviews
Rating 2 - Terrible. 18 out of 284 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

simaben

Stayed 1 night in Jan 2026

10/10 Excellent

FARAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 8 nights in Dec 2025

10/10 Excellent

Tuere

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the 2 bedroom apartment. Excellent stay and staff. Highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

6/10 Okay

Brian, Windsor

Liked: Cleanliness, property conditions & facilities
Everything. You get what you pay for.
Stayed 2 nights in Dec 2025

10/10 Excellent

K

Stayed 1 night in Dec 2025

2/10 Terrible

Salman

Stayed 1 night in Dec 2025

2/10 Terrible

Claire

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The apartment was basic, could do with extra seating! Not the cleanest. But most of all, I left my passports and they refused to send them back. They do not response to emails, and when I phone, they tell me to email…
Stayed 3 nights in Nov 2025

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Cleanliness
Decent location but the bathroom was full of mould
Stayed 4 nights in Dec 2025

2/10 Terrible

Vishnu

Stayed 3 nights in Nov 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, amenities
The check in was unbelievably difficult due to not having photo I D. I have never needed this before at any hitel I have stayed at.
Stayed 1 night in Dec 2025

10/10 Excellent

Shehzad

Liked: Property conditions & facilities
Good
Stayed 2 nights in Sep 2025

2/10 Terrible

Danish

Stayed 1 night in Nov 2025

2/10 Terrible

Danish

Travelled with group
Disliked: Cleanliness, staff & service, amenities
From start to finish, this was one of the worst and most disgusting hotel experiences I have ever had At check-in, the receptionist blatantly refused to acknowledge that I had booked an accessible room, despite me always booking one due to accessibility needs, especially now as my hand is broken and I require more space. He insisted all accessible rooms were sold out and gave me room 418. When I entered, the room was filthy, with dirt all over the walls. I immediately went back downstairs and refused to stay there. After showing my booking confirmation again, he suddenly “found” an accessible room and assigned me room 518. While slightly better, it was still dirty and unacceptable. The next morning at 10:45 am, I informed reception that the room needed servicing and that the toilet drainage was blocked, leaving the bathroom flooded. After being out for several hours, nothing had been done. I requested assistance again multiple times throughout the day, yet no one attended to the issue. Eventually, housekeeping only dropped off two towels and left, without fixing anything. In the evening, I raised the issue again with the same receptionist, who rudely dismissed me and ignored my complaint. His behavior was unprofessional, disrespectful, and shocking. I contacted Hotels.com three times, and they were assured by the hotel that the room would be cleaned, but nothing was ever done. At checkout, I showed the manager photos of the filthy conditions All I received was a brief “sorry”
Stayed 2 nights in Dec 2025

10/10 Excellent

Gurwinder

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I had a really good stay at the Ilford Grand Hotel. I was there for one night by myself and the staff were absolutely amazing — genuinely some of the most helpful I’ve come across. They let me store my luggage before check-in, and even allowed my friends (who weren’t staying at the hotel) to leave their bags as well. They also held my luggage after check-out until the afternoon, which made the whole trip much easier. The room itself was clean and nicely presented. The main downside was the bed setup — two single beds pushed together that weren’t the most comfortable. There was also a random fridge on the floor plugged into the wall, which looked a bit out of place, but it didn’t cause any issues at all! One small inconvenience was that although the room had everything for making tea and coffee, there was no kettle provided. Luckily, there’s a coffee shop just a couple of doors down, so it wasn’t a big problem. Overall, great service and a pleasant stay — just a few minor things that could be improved! Would definitely consider staying again!
Stayed 1 night in Dec 2025

10/10 Excellent

Guoqiang

Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

Leigh

Stayed 1 night in Dec 2025

4/10 Poor

Assia

Stayed 4 nights in Nov 2025

10/10 Excellent

KAMAL

Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 5 nights in Nov 2025

10/10 Excellent

Paul

Stayed 5 nights in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025