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Novotel London West

4.0 star property
4-star hotel near Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

Daily English breakfast (GBP 21.75 per person)
Exterior
Bar (on property)
Sundeck
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View in a map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Twin Beds

7.8 out of 10
Good
(15 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

7.8 out of 10
Good
(9 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(32 reviews)
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(43 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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4.2 out of 5, Very good, 1,001 reviews
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CA $245 total
includes taxes & fees
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About the area

London

Central London getaway .A stay at this Hammersmith hotel places you within half a mile (1 km) of Eventim Apollo and 3 miles (5 km) of Kensington Gardens. Natural History Museum and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 6 min walk - 0.5 km
  • Charing Cross Hospital - 9 min walk - 0.8 km
  • Thames River - 10 min walk - 0.9 km
  • Kensington High Street - 13 min walk - 1.1 km
  • Olympia Events - 13 min walk - 1.2 km

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪LEON - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪The Craft Beer Co. - ‬7 min walk
  • ‪Pure - ‬8 min walk

About this property

Novotel London West

4-star hotel near Eventim Apollo
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • 53745 sq ft of conference space
  • 4993 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express London Hammersmith by IHG
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
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The price is CA $185
CA $222 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Reviews

Novotel London West Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 460 out of 1005 reviews
Rating 8 - Good. 290 out of 1005 reviews
Rating 6 - Okay. 149 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

Reviews

6/10 Okay

CARMEN, discovery bay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean room. A/C not working, felt like heater was on all the time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Easy to walk to public transport. Staff friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Shak

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We always choose this hotel for its location, suitability and great customer service.
Stayed 3 nights in Aug 2025

6/10 Okay

Olga

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The checkin process was very slow and difficult, even though I already did the pre checkin before my arrival. The room I booked was not set up correctly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Close to the tube stations
Stayed 4 nights in Jul 2025

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Rocco

Liked: Cleanliness, amenities, property conditions & facilities
Well all good until I found out they did not change the sheets every day.
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Muito agradável
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2025

10/10 Excellent

vinay, seaford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within 2 blocks from the underground. The hotel also was modern and fancy. The hotel bar and restaurant was great
Stayed 8 nights in Jul 2025

8/10 Good

Susan

Travelled with family
Liked: Property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location for traveling into the city. Rooms are comfortable enough although pillows were odd shaped and not very comfortable. Good value for the price.
Stayed 5 nights in Jul 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
The Reception staff was excellent The Recepionist Yosra was very helpful to get us earlier access to our room That was greatly appreciated by us after a 24 hour flight with early arrival in London Thanks for the great Service Yosra
Stayed 2 nights in Jul 2025

6/10 Okay

Rachel

Property was fine, nothing to write home about but clean and tidy and met our needs.
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Travelled with family
Disliked: Property conditions & facilities
Unlike the reception area and other public spaces the room was very dated and in need of renovation/refurbishment. The light fittings in the bathroom were broken; the sink did not match the bath; the toilet in particular was very dated. Carpet was grubby and skirting boards had masking tape on them to unsuccessfully disguise the fact they were damaged. Woodchip paper on the walls . The curtains were okay though. Some in room extras like robes, slippers, vanity set, etc. would have been appreciated. Breakfast was pretty good but at £18 it needed to be. The location was good for our needs - Barbican Theatre and Wimbledon. It wasn’t a bad experience but I probably wouldn’t stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Thomas

Stayed 3 nights in Jul 2025

8/10 Good

Lorna

Liked: Cleanliness, amenities
My stay here was amazing. The accommodation and staff's attention to details and meeting every need or concern was commendable.
Stayed 6 nights in Jul 2025

6/10 Okay

Linda

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2025

8/10 Good

Solika

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
The worst room I’ve ever stayed in. There is a lot I could write about (one working elevator for hundreds of rooms, paperbut the only one that matters is selling a room to a customer that stinks of pet urine, with the visible stains on the sofa, and thinking this is ok.it was a two bedroom apartment and very unfortunate for my children. Do not recommend.
Stayed 1 night in Apr 2025