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Number Sixteen Hotel, Firmdale Hotels

5.0 star property
5-star luxury hotel near Natural History Museum

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Photo gallery for Number Sixteen Hotel, Firmdale Hotels

Exterior
Reception
Superior Room
Property entrance
Food and drink

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
16 Sumner Place, London, England, SW7 3EG
  • Place, Natural History Museum
    ‪5 min walk‬
  • Place, Victoria and Albert Museum
    ‪6 min walk‬
  • Place, Imperial College London
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Room

Queen Room

Queen Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Sumner Room

The Sumner Room

The Sumner Room

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

London

Heart of London.Within a 10-minute walk of this London City Centre hotel, you'll find Natural History Museum and Victoria and Albert Museum. Also, Imperial College London is within half a mile (1 km) and Harrods is within 2 miles (3 km).

What's nearby

  • Cromwell Road - 3 min walk - 0.3 km
  • Natural History Museum - 5 min walk - 0.4 km
  • Victoria and Albert Museum - 6 min walk - 0.5 km
  • Imperial College London - 7 min walk - 0.7 km
  • Royal Albert Hall - 14 min walk - 1.2 km

Getting around

  • South Kensington Underground Station - 3 min walk
  • West Brompton Station - 19 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Zetland Arms - ‬1 min walk
  • ‪Dozo Sushi - ‬1 min walk
  • ‪Wright Brothers - South Kensington - ‬1 min walk
  • ‪Al Arez - South Kensington - ‬2 min walk

About this property

Number Sixteen Hotel, Firmdale Hotels

5-star luxury hotel near Natural History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, tour/ticket assistance, and a garden are also featured at the luxury Number Sixteen Hotel, Firmdale Hotels. The hotel can provide concierge services and wedding services.

This 5-star London hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 5 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Number Sixteen Hotel, Firmdale Hotels offers 41 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property entrance
Knightsbridge Hotel, Firmdale Hotels
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  • Air conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 323 reviews
The price is CA $433
CA $519 total
includes taxes & fees
Jan 10 - Jan 11, 2026
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 28 per person
  • Rollaway bed fee: GBP 60.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Number Sixteen Hotel, Firmdale Hotels Hotel
Number Sixteen Hotel
Number Sixteen Hotel London
Number Sixteen London
Number Sixteen London, England
Number Sixteen Hotel, Firmdale Hotels London
Number Sixteen Hotel, Firmdale Hotels Hotel London

Number Sixteen Hotel, Firmdale Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 174 out of 219 reviews
Rating 8 - Good. 33 out of 219 reviews
Rating 6 - Okay. 4 out of 219 reviews
Rating 4 - Poor. 4 out of 219 reviews
Rating 2 - Terrible. 4 out of 219 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Carol

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Indrani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique small luxury hotels

Staff and service was personal and excellent Room decor lovely / bed comfort level super Facilities/ restaurant food good The location relative to Hyde park/ museums/ restaurants towards Sloane sq via Phellam st was walkable w all transport options easily assesible
Stayed 3 nights in Aug 2025

10/10 Excellent

Cayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel service and style was superb! We stayed at 6 hotels throughout this trip and this hotel was my favorite. It had the best customer service and food. The back patio garden was serene. The room was comfortable but very cozy. Two people in a Superior room is tight- especially with the small bathroom size. I recommend opting for a larger room. Hope to stay here again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Charles

Liked: Amenities, property conditions & facilities
location. Rooms / bathroom in loft are extremely small however
Stayed 3 nights in Jul 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Number 16 London

Big fan of Firmdale, wasn’t offered an upgrade however.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gill

Liked: Cleanliness, amenities, property conditions & facilities
It is a very pleasant environment. The breakfasts to go are excellent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Stayed 1 night in Jun 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful art and decor! Enjoyed the cheerful breakfast area and outside patio. Thank you.
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique stay

Wonderful stay, clean and comfortable hotel. Staff are friendly, breakfast is delicious and the location is perfect! We will return!
Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Number Sixteen is a beautiful property on a quiet side street in bustling South Kensington. There is easy walking access to many restaurants, shopping, and the South Kensington Underground station. Property is beautifully decorated, with high end room amenities. Restaurant on property is lovely, with excellent food.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. The location was steps from South Kensington tube station which serves three lines yet the hotel is quiet and tranquil inside. The neighborhood is filled with restaurants we had the chance to eat at Ceru, Wright Brothers and Tapas Brendidas for dinners. All were excellent. The pub across the street is lively and a good place for a pint after a day of busy activities. Many local patrons bring their dogs which we loved as we ere missing our own puppy. The service at the hotel was exceptional and every detail was thought of to make your stay welcoming. We stayed for a week and will definitely be back next time we’re in London.
Stayed 7 nights in Apr 2025

10/10 Excellent

Flo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel. Had such a relaxing few days. Lovely people working there- delicious food! Will definitely return! Thank you so much!
Stayed 1 night in Apr 2025

10/10 Excellent

EDWINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, cozy, and beautiful interiors I stayed in a small room on the 3 rd floor which was perfect for one person . Very happy to be back ! Love the sixteen 🌺
Stayed 2 nights in Mar 2025

4/10 Poor

sheila

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Your hotel is so charming and the staff could not have been more wonderful!! We look so forward to coming back!
Stayed 3 nights in Oct 2024

10/10 Excellent

van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last week was our second stay at the number sixteen hotel. We literally made this the centerpiece of our vacation because the staff, food, grounds are so perfect. Thank you to everyone for making our trip so perfect!
Stayed 4 nights in Jun 2024

4/10 Poor

Bruce

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Assigned a laughably tiny (even by London standards) room that didn't even have space for a coffe maker or ketlle. Miniature bathroom was down an awkward and dangerous couple of stairs. Very noisy with doors slamming all hours of the day and night. Booked elsewhere and got out after just one night. Was charged for two nights of a three night reservation.
Stayed 3 nights in May 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique Hotel At It’s Finest.

Very sophisticated cozy hotel in a great neighborhood. Each time we visit the experience only gets better.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities
The hotel was beautiful. The staffs were very friendly and helpful . Breakfast was delicious
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Absolute gem in a super convenient and upscale neighborhood. You can get anywhere by tube bus or any other means of transportation from the No. Sixteen Hotel and the staff was always welcoming. It felt more like being home than a hotel. The amenities were also great. Would stay there again in a heartbeat and will recommend it to anyone traveling to London.
Stayed 7 nights in Feb 2024