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Park Plaza London Waterloo

4.0 star property
4-star hotel near The Vaults

Choose dates to view prices

Photo gallery for Park Plaza London Waterloo

Indoor pool
Exterior
Restaurant
Bar (on property)
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6 Hercules Road, London, England, SE1 7DP
  • Place, Imperial War Museum
    ‪5 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(65 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(89 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(55 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Twin Beds

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (Studio)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About the area

London

Central London getaway .Within a 10-minute walk of this London City Centre hotel, you'll find The Vaults and Florence Nightingale Museum. Imperial War Museum and Old Vic are also within half a mile (1 km).

What's nearby

  • Imperial War Museum - 5 min walk - 0.4 km
  • Florence Nightingale Museum - 5 min walk - 0.4 km
  • London Eye - 9 min walk - 0.8 km
  • Big Ben - 12 min walk - 1.1 km
  • Westminster Abbey - 15 min walk - 1.3 km

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Florentine Trattoria - ‬1 min walk
  • ‪Sista Barista @ the smokehouse - ‬4 min walk
  • ‪The Walrus Bar and Hostel - ‬4 min walk
  • ‪The Crown & Cushion - ‬3 min walk
  • ‪Chicken Palace - ‬2 min walk

About this property

Park Plaza London Waterloo

4-star hotel near The Vaults
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

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  • Pool
  • Pet friendly
  • Free WiFi
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includes taxes & fees
Apr 6 - Apr 7
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 20 per day)
  • Self parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1300 out of 2236 reviews
Rating 8 - Good. 608 out of 2236 reviews
Rating 6 - Okay. 188 out of 2236 reviews
Rating 4 - Poor. 81 out of 2236 reviews
Rating 2 - Terrible. 59 out of 2236 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daryl

Stayed 1 night in Dec 2025

2/10 Terrible

Sarika Rohan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our rook was not ready until 5. Also the floor was changed at the last minute
Stayed 1 night in Dec 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy breakfast service but queue services quickly. Rooms clean & modern, beds comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, great facilities for all of the family. Breakfast brilliant great choice and great service. Full English available plus pastries, fruit, cereals and delicious fruit juices. Pool not the warmest but great for a swim and wind down plus steam room alc sauna. Make sure you book a slot using the QR on your TV in the room. Can't recommend enough!
Stayed 3 nights in Dec 2025

6/10 Okay

vipin

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

Mayura

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities for a family traveler with 2 little kids, only downside is there's not enough space to open our luggages comfortably in the room! Staff were friendly and accomodating.
Stayed 3 nights in Dec 2025

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Shower was cold in our room, but we went to the spa anyway for free so still had a hot shower. Cot and sofa bed weren’t set up for our children on arrival. Nice pool
Stayed 1 night in Dec 2025

2/10 Terrible

Mithun

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Worst experience ever. Absolutely no sensitivity to our basic needs and requests. We were denied of basic room services like housekeeping and no duvet was even provided first night. This is the last time I am staying here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, good location, staff were professional & decent spa facilities.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexandra

Stayed 1 night in Dec 2025

4/10 Poor

Mohammed Hassan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Ordered a coffee, didn’t arrive. Cleanliness of room very poor.
Stayed 1 night in Dec 2025

10/10 Excellent

Naomi

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel it is so clean slick comfortable welcoming and now dog friendly too!! Woohoo
Stayed 1 night in Dec 2025

8/10 Good

John-paul

Travelled with family
Liked: Staff & service, amenities
Good stay. Decent enough hotel.
Stayed 2 nights in Dec 2025

8/10 Good

james andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Jamie

Stayed 2 nights in Dec 2025

10/10 Excellent

Chiamaka

Stayed 2 nights in Dec 2025

10/10 Excellent

Gareth

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveller
I only used my room, no meals taken. A good room with perfect bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities/cleanlng/staff are all 5 stars.the breakfast both days at approx 8.30.was cold.tge sausages where tough and poor quality.and cold.the fried eggs.not many in the dish and badly cooked.looked like they had been over cooked and again cold.very good selection of items to choose from.my wife had poached eggs cooked for her,which where good.a really nice guy in the evening made my 3 year old granddaughter a milky hot chocolate.as none in the room.could do with at least 4 English tea bags in the room.instead of just two.all in all it was a very good experience.and would go back again.all staff are very polite and friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room, location and service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mar

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful and kind. The rooms were very clean, the beds were super comfortable, and the location is excellent. I had a great stay!
Stayed 2 nights in Dec 2025

2/10 Terrible

Jon

Stayed 1 night in Dec 2025

6/10 Okay

Ian, Calne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Abdulaziz

Business traveller
Liked: Cleanliness, staff & service, amenities
great stay, clean hotel and outstanding service
Stayed 9 nights in Nov 2025