Ratings based on 424 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Dec. 14, 2023 on Hotels
Very friendly welcoming & helpful staff, super clean & very comfortable beds. Cannot fault!
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 14, 2023 on Hotels
5 out of 5
by A traveller

Comfort in the City

Posted Dec. 14, 2023 on Hotels
This hotel cares about its customers. While the rooms are tiny, everything is of high quality, from Nespresso machines to dressing gowns to free milk delivered , A really nice place to stay
5 out of 5
by A traveller

Posted Dec. 1, 2023 on Expedia
Rooms very small but adequate. The location is excellent. The staff were all wonderful, friendly & helpful. The breakfast and service couldn’t be faulted. A wonderful weekend in London - thank you!
1 out of 5
by A traveller

no hot water to room basic requirement for rooms

Posted Nov. 30, 2023 on Hotels
stayed in room 33 it had no hot water at all so no shower after a day travelling still no hot water the following morning meant to be five star. with poor customer service as an offer of a free room upgrade and only valid for 6 months.
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 29, 2023 on Expedia
4 out of 5
by A traveller

Posted Nov. 19, 2023 on Expedia
Property was in good location. Room was roomy with adequate facilities. Staff friendly and helpful.
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 14, 2023 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 7, 2023 on Hotels
5 out of 5
by A traveller

Posted Oct. 29, 2023 on Hotels
The hotel was in a very nice location, very clean and the staff was friendly and helpful. The only thing I would suggest is to put some kind of grab bar next to the shower. You have to step up and in to a tub and then step down onto the ground getting out and there’s nothing to hold on to.