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The Chapter Hotels - Princes Court

2.0 star property
Hotel near Kensington High Street in London

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Photo gallery for The Chapter Hotels - Princes Court

Premium Suite, Ensuite (Quad)
Miscellaneous
Premium Suite, Ensuite (Quad)
Miscellaneous
Premium Quadruple Room, Ensuite (1 Double 2 Singles)

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
64-65 Prince's Square, London, England, W2 4PX
  • Place, Kensington High Street
    ‪17 min walk‬
  • Place, Hyde Park
    ‪18 min walk‬
  • Place, Oxford Street
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite

Premium Double Room, Ensuite

  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, Ensuite (Quad)

Premium Suite, Ensuite (Quad)

Premium Suite, Ensuite (Quad)

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Premium Single Room, Ensuite

Premium Single Room, Ensuite

Premium Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Triple Room, Ensuite (1 Double 1 Single)

Premium Triple Room, Ensuite (1 Double 1 Single)

Premium Triple Room, Ensuite (1 Double 1 Single)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Premium Quadruple Room, Ensuite (1 Double 2 Singles)

Premium Quadruple Room, Ensuite (1 Double 2 Singles)

Premium Quadruple Room, Ensuite (1 Double 2 Singles)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Apartment, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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CA $631 total
includes taxes & fees
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About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Kensington Gardens and Kensington Palace. Kensington High Street and Hyde Park are also within 2 miles (3 km).

What's nearby

  • Kensington Gardens - 6 min walk - 0.6 km
  • Kensington High Street - 17 min walk - 1.5 km
  • Hyde Park - 18 min walk - 1.5 km
  • Marble Arch - 5 min drive - 2.6 km
  • Oxford Street - 6 min drive - 3.3 km

Getting around

  • Bayswater Underground Station - 7 min walk
  • London (QQP-Paddington Train Station) - 18 min walk
  • London City Airport (LCY) - 67 min drive

Restaurants

  • ‪Sunday in Brooklyn - ‬3 min walk
  • ‪Beam - ‬3 min walk
  • ‪Hafez - ‬1 min walk
  • ‪The Barbary Notting Hill - ‬4 min walk
  • ‪Guillam Coffee House - ‬4 min walk

About this property

The Chapter Hotels - Princes Court

Hotel near Kensington High Street in London
WiFi is free in public spaces.
  • 42 guestrooms or units
  • Front desk (24 hours)
The Chapter Hotels - Princes Court offers 42 accommodations with complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Housekeeping is provided on request.

Similar properties

Miscellaneous
The Chapter - Leisure Inn Hotel
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.4 out of 5, 144 reviews
The price is CA $156
CA $188 total
includes taxes & fees
Nov 4 - Nov 5
The Chapter - Leisure Inn Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Property Registration Number 415267113

Property is also known as

The Chapter Hotels - Princes Court Hotel
The Chapter Hotels - Princes Court London
The Chapter Hotels - Princes Court Hotel London

Reviews

The Chapter Hotels - Princes Court Reviews

5.0

4.8/10

Cleanliness

5.8/10

Staff & service

3.8/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 45 reviews
Rating 8 - Good. 10 out of 45 reviews
Rating 6 - Okay. 9 out of 45 reviews
Rating 4 - Poor. 8 out of 45 reviews
Rating 2 - Terrible. 16 out of 45 reviews

Reviews

6/10 Okay

Hiroyuki, Katy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Neil

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Alexandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else
Stayed 3 nights in Jul 2025

2/10 Terrible

Touqeer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

avoid like the plague
Stayed 3 nights in Jun 2025

8/10 Good

Paolo Ruben Carlo

Travelled with family
Disliked: Property conditions & facilities
Overall, It was alright. Place needs improvement. Specifically
Stayed 2 nights in Jul 2025

8/10 Good

Jon

Liked: Cleanliness
When my wife lost her phone the receptionist did all he could to help.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Not 24/7 like advertised

Not happy at all my stay, mainly because the 24/7 check in doesnt exist Stood ring, knocking the door and pressing the doorbell to the property for 20-30 minutes and nobody answered Gave up and had to travel home, long day at work and then couldn't rest had to travel home exhausted and frustrated
Stayed 1 night in Jul 2025

2/10 Terrible

Gemma

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Eliza

Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced but horrible conditionds
Stayed 7 nights in Jun 2025

4/10 Poor

Johannes

Travelled with family
Disliked: Property conditions & facilities, room comfort

Very unpleasant stay

Terrible stay, very uncomfortable and hardly slept a few hours at best each night. We traveled with our 2 children and stayed in a quad room categorized as "premium suite". Next door to a Youth Hostel with activity all throughout the night until 4AM. It was HOT in the room; we requested a fan, none available. We had to sleep with the window open (which could not lock and had a broken glass pane), which in our ground floor room did not feel safe. The second night we were woken up again, other than by the youth hostel traffic and noise, this time by a mouse going through our bags (I got face to face with the creature); the mice got into several bags of food items. Condition of the room was poor: broken glass pane in window, TV had been removed from wall while cable and holes in wall were left untouched. Drapes in front of window were short, not helpful mid summer with very early sunrise. The staff was friendly, that helped and improved the rating, as did the neighborhood offering good places to eat, otherwise this would have been a one star review. I guess we got what we paid for, although still over 400 pounds for two nights though and a mistake I will not make again.
Former TV location
Short drapes
Broken window pane
Stayed 2 nights in Jun 2025

2/10 Terrible

Bethany

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

Ammenities stated in the description were not provided the bed was extremely bobbly and worn so really uncomfortable and had to sleep on top of the duvet. The fire alarm went off at 1am with no explanation or apology from staff just sent back to rooms to wait for it to stop
Stayed 1 night in Jun 2025

8/10 Good

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!!
Stayed 3 nights in Jun 2025

4/10 Poor

Lee, Carindale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel location is great as we have stayed in the area on previous visits to London.
Stayed 2 nights in Jun 2025

6/10 Okay

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away.
Stayed 2 nights in Jun 2025

2/10 Terrible

Anne

Disliked: Cleanliness, amenities, property conditions & facilities
Place is a dump. Dirty, old, haphazard renovations, incomplete renovations, poor room security, NO HVAC, and no lift. It’s a LONG way up to the 4th floor. I submitted an earlier review that had pictures attached. Pictures included a snap of the questionable interior door ‘lock’ and views of a ragged carpet w/a huge burn mark on it. There was no mini-fridge, and the hair dryer was in its product box on the floor in the room.
Stayed 4 nights in May 2025

2/10 Terrible

Jade

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lamp, wardrobe with no coat hangers in it but you get what you pay for. However, the toilet couldn't flush the paper down, one of the towels had a stain on it, the room was roasting and there was hair on the bedding. I asked to be moved but was told all rooms were full. Asked for a refund and staff said they'd check with the manager and disappeared for 15 minutes. When I packed up and went downstairs after he never came back. he just said he hadn't been able to get through to the manager. He should have come back to me and told me that but didn't. Very poor customer service. I was eventually told I could be moved and they would move those people who hadn't checked in yet (it was 11:45pm by now) into one of the other two hotels the boss owns. So the 'boss' wouldn't give me £49 back so I could go elsewhere despite owning three hotels... Incredibly bad experience. Would recommend staying anywhere but here.
Stayed 1 night in May 2025

8/10 Good

Roland

Liked: Cleanliness
Good location and great value
Stayed 1 night in May 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Needs updating
Stayed 4 nights in May 2025

8/10 Good

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Allison

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

JEAN-FRANÇOIS, DESCARTES

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Quelques remarques à faire notamment concernant la propreté de la chambre et de la salle de bain, le rideau de douche n’était pas propre.
Stayed 3 nights in Jul 2025

4/10 Poor

Sofia

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Steffen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, something here and there but okey
Stayed 5 nights in Jun 2025

2/10 Terrible

Eva

Stayed 2 nights in Jun 2025