Ratings based on 481 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Bogdan, Hotel Management
Dear Guest Thank you so much for your reviewRegards Bogdan
5 out of 5
by A traveller

Posted Jan. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Bogdan, Hotel Management
Dear Guest Thank you so much for your reviewRegards Bogdan
1 out of 5
by A traveller

Posted Jan. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 14, 2024 by Bogdan, Hotel Management
Dear Andrew Thank you so much for your review Regards Bogdan
3 out of 5
by A traveller

Posted Jan. 1, 2024 on Hotels
Room was quite small with a small bathroom. Quite noisy as well
Comment from Hotel Management
Jan. 3, 2024 by Bogdan, Hotel Management
Dear Guest Hope you're well Thank you so much for your feedbackRegards Bogdan
4 out of 5
by A traveller

Posted Dec. 30, 2023 on Expedia
We loved all the small touches of the Grafton stay, soaps, snacks, and it was a very comfortable bed but unfortunately these touches were outweighed because it is on top of a bar and our room (room 2) was beside a kitchen and we were kept up late with all the noise of the kitchen/operating a business. If you are planning on being out and about until the bar closes, it is wonderful, but if you are hoping to get a good night's sleep (as we were bc we were jetlagged), I would not recommend!
Comment from Hotel Management
Jan. 3, 2024 by Bogdan, Hotel Management
Dear Guest Hope you're well Thank you so much for your feedbackRegards Bogdan
5 out of 5
by A traveller

Posted Dec. 21, 2023 on Hotels
Comment from Hotel Management
Jan. 3, 2024 by Bogdan, Hotel Management
Dear Guest Hope you're well Thank you so much for your reviewRegards Bogdan
5 out of 5
by A traveller

Don't pass this up

Posted Dec. 16, 2023 on Hotels
Probably one of the best hotel stays we have had. Don't hesitate to book this one especially if you have high standards for client experience, gastronomy, and cleanliness of rooms. 10/10
Comment from Hotel Management
Jan. 3, 2024 by Bogdan, Hotel Management
Dear Guest Hope you're well Thank you so much for your feedbackRegards Bogdan
5 out of 5
by A traveller

Posted Dec. 12, 2023 on Expedia
Comment from Hotel Management
Jan. 3, 2024 by Bogdan, Hotel Management
Dear Guest Hope you're well Thank you so much for your reviewRegards Bogdan
5 out of 5
by A traveller

Posted Dec. 10, 2023 on Expedia
Hotel room bigger then expected good bed. Pillows a little flat amazing shower room .staff very helpful nothing was to much trouble, quite a lot of stairs and we right at the top but would differently stay again and would recommend. Great location
Comment from Hotel Management
Jan. 3, 2024 by Bogdan, Hotel Management
Dear Guest Hope you're well Thank you so much for your feedbackRegards Bogdan
4 out of 5
by A traveller

Clean and convenient

Posted Dec. 2, 2023 on Hotels
We arrived early and our room wasn’t quite ready but they offered us some coffee while we waited a couple minutes. Super nice staff. Room was clean and spacious. It is also close to the tube and a great coffee shop.
Comment from Hotel Management
Dec. 5, 2023 by Bogdan, Hotel Management
Dear Michelle Hope you're well and thank you for the feedback Regards Bogdan