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The Londoner

5.0 star property
5-star luxury hotel near Leicester Square

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Photo gallery for The Londoner

Rooftop bar
Rooftop bar
Rooftop terrace
Indoor pool, free cabanas
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for King Room

Premium bedding, minibar, in-room safe, desk

King Room

9.4 out of 10
Exceptional
(32 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe King City View Room

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room

Signature Room

  • City view
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite

Tower Penthouse Suite

  • City view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

Premium bedding, minibar, in-room safe, desk

King Room with Exclusive Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

Premium bedding, minibar, in-room safe, desk

Deluxe King Room City View with Exclusive Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

London

Central London getaway .With a stay at this London City Centre hotel, you'll be steps from Leicester Square and Garrick Theatre. Piccadilly Circus and National Gallery are also within half a mile (1 km).

What's nearby

  • Leicester Square - 1 min walk - 0.1 km
  • National Gallery - 2 min walk - 0.2 km
  • Regent Street - 3 min walk - 0.3 km
  • Trafalgar Square - 3 min walk - 0.3 km
  • Piccadilly Circus - 4 min walk - 0.4 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 7 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪Shake Shack Leicester Square - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪TWG Tea Leicester Square - ‬1 min walk

About this property

The Londoner

5-star luxury hotel near Leicester Square
The Londoner offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,541 reviews
The price is CA $423
CA $507 total
includes taxes & fees
Apr 6 - Apr 7
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Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 821 out of 1004 reviews
Rating 8 - Good. 108 out of 1004 reviews
Rating 6 - Okay. 38 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dejay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it 3rd time staying will stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

Zayb

Stayed 2 nights in Dec 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing. Eager to approach and ask for help. Lobby bar had a good vibe each nite and we liked the Tavern that is connected to the hotel. (JTs) Lots of fun things to do nearby. The room was a little small but we looked out over the park so it was nice. We paid extra for a "club level" experience, but the area where all that way had to be accessed by a separate area and it wasn't worth it for us. Also the closet was so small for 2 people's luggage for 1 week.
Stayed 3 nights in Dec 2025

8/10 Good

Hollie

Stayed 1 night in Dec 2025

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities
This boutique hotel has lovely staff. The room was spotless and comfortable. My breakfasts were delicious. They have a private reception area just for hotel guests where coffee, soft drinks, juice and snacks are complimentary. Great location on Leicester Square
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

10/10 Excellent

Ani K

Stayed 6 nights in Dec 2025

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel Staff were excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Darron

Stayed 1 night in Dec 2025

10/10 Excellent

Einav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberley

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & service quite spacious hotel with spa roof rop lounge bar
Stayed 2 nights in Dec 2025

6/10 Okay

David

A well appointed hotel with great service and a fantastic location. Disappointed by the general low level of lighting particularly in the bedrooms. Also lots of little design details not properly thought through. Great design but I would say it was let down by the detail. Otherwise a great stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Thanks!
Stayed 1 night in Dec 2025

4/10 Poor

Asma

Liked: Cleanliness, staff & service
Honestly, this is the first time I’m leaving a review and I’m doing It to be 100% honest. My stay this past week at the Londoner was not what I expected It to be. Unfortunately when we got there our room wasn’t ready since we were doing an early check in which is fair. I was offered a room in the 6th floor which per receptionist only difference was It has an accessible toilet. We decided to take up on the offer - we didn’t get a Japanese style toilet, our room had no safety box, the club upstairs had music playing til 1 or 2 am on the weekend and we couldn’t sleep since we could hear the loud music crystal clear. In addition, the fire alarm went off and we had to evacuate at 2 am. I feel like for a hotel that’s truly so expensive they should do a bit better.
Stayed 4 nights in Dec 2025

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

2/10 Terrible

Denis, Redwood Shores

Stayed 2 nights in Dec 2025

10/10 Excellent

Farah

Stayed 1 night in Dec 2025

10/10 Excellent

ajaz

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Dmytro

Liked: Staff & service
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kind upgrade. Helpful people always available.
Stayed 5 nights in Nov 2025

4/10 Poor

alisha

Stayed 6 nights in Nov 2025