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The Mandrake

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Photo gallery for The Mandrake

A wooden deck with wicker furniture, a glass-top table, and a view of a building with vertical gardens.
Creator video
A restaurant with a high ceiling, patterned ceiling, and a central decorative sculpture. Tables and chairs are arranged for dining.
A bar area with leather barstools, a bar counter with bottles, and a large decorative wall piece.
A spacious lobby with a high ceiling, a large abstract painting, a reception desk, and a seating area with a sofa and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
20-21 Newman Street, London, England, W1T 1PG
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Oxford Street
    ‪2 min walk‬
  • Place, Tottenham Court Road
    ‪3 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪110 min drive‬

Room options

View all photos for Mandrake Room

A modern bedroom with a large bed, a vanity with a mirror, and a window with curtains.

Mandrake Room

7.6 out of 10
Good
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Newman Room

A neatly made bed with a green upholstered headboard, two bedside tables with lamps, and a small vase with flowers on one table.

Newman Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Room

A hotel room with a bed, a sofa, a glass table, and a view of greenery outside.

Terrace Room

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Room

A bathroom with a vanity, a mirror, and a towel rack.

Mandrake Room

  • Sleeps 2
  • 1 Queen Bed

Newman Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Room

A hotel room with a bed, a sofa, a round table, and a balcony with a view of greenery.

Terrace Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse Suite

A modern bedroom with a large bed, marble headboard, and a decorative wall piece.

Penthouse Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite

A modern bedroom with a purple sofa, a chair, a chandelier, and a bathtub.

Terrace Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Suite

A bedroom with a large bed, a sitting area with a sofa, a small table, and a decorative lamp.

Mandrake Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Newman Suite

A hotel room with a bed, a red sofa, a pink armchair, a round coffee table, a chandelier, and a wall-mounted mirror.

Newman Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Gingko Suite

A hotel room with a bed, two armchairs, a desk, a chandelier, and a patterned rug.

Gingko Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Amanita Suite

A hotel room with a bed, two armchairs, a desk, a chandelier, and a patterned rug.

Amanita Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Salvia Suite

A hotel room with a bed, two armchairs, a desk, a chandelier, and a patterned rug.

Salvia Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Oxford Street and Oxford Circus. The British Museum and Leicester Square are also within half a mile (1 km).

What's nearby

  • Theatreland - 1 min walk - 0.2 km
  • Oxford Street - 2 min walk - 0.2 km
  • 100 Club - 2 min walk - 0.2 km
  • Tottenham Court Road - 3 min walk - 0.3 km
  • London Fo Guang Shan Temple - 3 min walk - 0.3 km

Getting around

  • Tottenham Court Road Underground Station - 3 min walk
  • Tottenham Court Road Station - 6 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • ‪Circolo Popolare - ‬2 min walk
  • ‪The Blue Posts - ‬2 min walk
  • ‪Omotesando Koffee - ‬2 min walk
  • ‪Nando's - ‬3 min walk
  • ‪Berners Tavern - ‬2 min walk

About this property

The Mandrake

5-star luxury hotel near Oxford Street, connected to a shopping center
The Mandrake offers its guests a full-service spa. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A library, a terrace, and tour/ticket assistance are also featured at the luxury The Mandrake. An airport shuttle (available 24 hours) is available for a fee.

This 5-star London hotel is smoke free.

  • 34 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
The Mandrake offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a mud bath and a steam room. The spa is open select days.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is CA $594
CA $713 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 60 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 30 to 50 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 60.00 per accommodation, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 30 to 50.00 per person
  • Airport shuttle fee: GBP 150 per vehicle (one way)
  • Offsite parking fee: GBP 60 per day (0.3 mi away)
  • Pet fee: GBP 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mandrake Hotel London

Mandrake Hotel

Mandrake London

The Mandrake Hotel London

Mandrake

The Mandrake Hotel

The Mandrake London

The Mandrake Hotel London

Frequently asked questions

How close is The Mandrake to the airport?

The Mandrake is 9.5 mi (22-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Mandrake?

As of Sept 13, 2026, prices found for a 1-night stay for 2 adults at The Mandrake on Sept 27, 2026 start from CA $582, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Mandrake have an airport shuttle?

The Mandrake offers an airport shuttle 24 hours a day, on request, for a charge of GBP 150 per vehicle, one way.

Does The Mandrake offer free breakfast?

Free breakfast isn’t provided at The Mandrake, but cooked-to-order breakfast is offered for a fee of between GBP 30 and 50.00 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Mandrake?

No, there is no casino at this hotel.

What time is check-in at The Mandrake?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Mandrake?

Free parking is not available at this hotel.

Does The Mandrake have a pool?

The Mandrake does not have a pool.

Does The Mandrake have a restaurant?

Yes, there is a restaurant on site.

Does The Mandrake have a spa?

This hotel has a spa, which features body treatments, sports massages, and mud baths.

How close is The Mandrake to downtown London?

The Mandrake is 0.8 mi away from London.

The Mandrake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 293 reviews
Rating 8 - Good. 46 out of 293 reviews
Rating 6 - Okay. 24 out of 293 reviews
Rating 4 - Poor. 15 out of 293 reviews
Rating 2 - Terrible. 16 out of 293 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a beautiful stay in this incredible location. Attentive and courteous staff, fabulous bar and food options, beautiful room. We will 100% return!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location!
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Josh

Liked: Amenities, property conditions & facilities
Incredible in every way. Cannot wait to stay again.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Was lovely would deffo stay again
Stayed 1 night in Jun 2022
Verified review

4/10 Poor

Tom

Disliked: Amenities, property conditions & facilities
The hotel looks great in the photos but we stayed in the terrace suite and in all honesty it was generally in poor condition for a 5 star hotel. The wardrobe doors were broken, aircon broken, bedside lamp broken, door to terrace broken, TV broken. And they got the breakfast order wrong 3 times. Very poor for what was £1500 per night
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

saar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively fun hotel. Great location, can walk to SoHo as well as jump on Elizabeth line.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, def will be back. Only disappointment/ complaint was that the restaurant and terrace bar were not open any of the days during my stay.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved my stay. The hotel bar is a vibe. Would stay again.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fun hotel to stay at for a nice weekend. Super unique with amazing staff, accommodations that are comfortable and delicious food with a cool bar setup. Shoutout to the staff that helped wrangle in a wild room next door, late in the night.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Really great staff and really spacious (by London standards) clean and trendy rooms. The bar and restaurant spaces were booked for private events both evenings of our stay and were a bit noisy but we were warned at check in and the hotel have made attempts to install sound proofing for the rooms. Ultimately I would recommend a stay here.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and unusual hotel with superb bar and food! If you love seafood you will love the hotel !
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Roksolana

Liked: Amenities, property conditions & facilities
Amazing people and loved the style of the hotel ! Perfect for London vacation
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really welcoming and friendly. This was our second stay and will definitely stay again.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well kept secret in London, very unique hotel with an amazing restaurant and bar, nice rooms and a boho vibe.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous hotel- room was very comfortable and big for a London hotel
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Abdel-qader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibes
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Jag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Flawless service, all staff were very welcoming & professional throughout our stay Beautiful hotel and room Will return one day for sure
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, food and rooms. Noise level a bit high at night
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simone was amazing - thank you!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
The mandrake is an exceptional hotel, the interior decor is innovative and inspiring for creatives, with beautiful contemporary artwork, and installations, every floor is decadent glamour, there are quiet areas also and you feel like you are not in the centre of London but in a lush tropical location. The food is tasty, as well as the bar area with iconic cocktails. The staff are very friendly and hospitable, we loved our stay there and will return soon
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Thank you everyone for making us feel at home.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Jorge L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best New Hotel in Fitzrovia

Brand new hotel in the coolest spot in London. Great bar, not too busy and cool crowd.
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Fantastic property in the centre of London, provides to sumptuous refuge from the busy streets, great accessibility to events and entertainment. Staff are attentive yet you are given privacy at the same time.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The service is great and the hotel too, it’s just not a hotel to chill. Because they have parties till 2 in the morning and you hear it in your room. So it’s not a hotel if you have an early flight.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandrake is a stunningly fitted-out hotel, with exceptional and distinctive decoration and artwork. The staff are wonderful. The cocktails are exceptional. The atrium garden and the lounge areas in it are gorgeous.
Stayed 3 nights in Sep 2023