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The Victoria

4.0 star property
4-star inn near Royal Botanic Gardens, Kew

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Photo gallery for The Victoria

Double Room
Lounge
Front of property
Interior
Food court

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
10 West Temple Sheen, Richmond, London, England, SW14 7RT
  • Richmond Park
    ‪6 min walk‬
  • Royal Botanic Gardens, Kew
    ‪3 min drive‬
  • Twickenham Stadium
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(20 reviews)
  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

London

Mortlake stay.With a stay at this Mortlake inn, you'll be within half a mile (1 km) of Richmond Park and 2 miles (3 km) of Thames River. Kensington High Street and Westfield London Shopping Centre are also within 6 miles (10 km).
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What's nearby

  • Richmond Park - 6 min walk - 0.5 km
  • Royal Botanic Gardens, Kew - 3 min drive - 1.8 km
  • Twickenham Stadium - 8 min drive - 5.6 km
  • Syon Park - 9 min drive - 4.7 km
  • Westfield London Shopping Centre - 12 min drive - 7.8 km

Getting around

  • Kew Gardens Underground Station - 5 min drive
  • Mortlake Station - 16 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪The Robin - ‬14 min walk
  • ‪The Victoria - ‬1 min walk
  • ‪Artisan Coffee East Sheen - ‬12 min walk
  • ‪Pig & Whistle - ‬12 min walk
  • ‪The Plough, East Sheen - ‬6 min walk

About this property

The Victoria

4-star inn near Royal Botanic Gardens, Kew
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 4-star London inn is smoke free.

  • 7 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1888
  • Deli
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Victoria offers 7 accommodations with complimentary bottled water and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London inn provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Czech, English, French, Polish, Romanian

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Property amenities

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Crib (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

The Victoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 273 reviews
Rating 8 - Good. 84 out of 273 reviews
Rating 6 - Okay. 18 out of 273 reviews
Rating 4 - Poor. 7 out of 273 reviews
Rating 2 - Terrible. 3 out of 273 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great room. Very comfy and clean. Great service and the best Guinnes in the London area. Bar staff desreves a pay rise.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Rugby Stay

Another great stay at the Victoria, to go an see England at Twickenham. Staff were friendly, polite and excellent as usual. Breakfast was great, loads of choice and the cook breakfast is enormous. The only fault and I am being picky, was there wasn’t enough coat hangers and the Bin in the bathroom was broken in Room 3.
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at very reasonable price! We also ate at the pub and the food was very good too!
Stayed 2 nights in Mar 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely find for a few nights before the rugby. Great breakfast included. Only downside was our room being so hot even with the window open. The included fan helped but was noisy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place To Stay

My first stay at the Victoria and it was excellent. Room was small, but very clean, comfortable bed and excellent shower with plenty of hot water. All the staff we encountered were very friendly and welcoming, and couldn’t do enough for you. We had an evening meal on the Friday which was very nicely cook and delicious. The cooked breakfast was outstanding and a very large portion as well. We are going back to stay in two weeks for another Rugby game and can’t wait to visit again. Keep up the good work The Victoria
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the job for the rugby. Short bus to Richmond.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

A very nice "Inn style" hotel in North Sheen. Room was quiet, clean, and comfortable. Staff were extremely friendly. Good atmosphere. Breakfast was good. Price was a bit on the high side, but hey - it's London. My only criticism unfortunately is a significant one for the purpose of my trip. I was in London to watch an international rugby match at Twickenham stadium but I found that the hotel was too far from the stadium to be convenient for that purpose, but also had poor transit links to central London. I was very surprised, at first, to be almost the only guest on the weekend of a major match (England v. France), but by the end of my trip I recognized that the location was too far to be convenient for the match. I felt like I was in a sort of "no man's land", geographically. But if you have a reason to specifically visit North Sheen or surrounding area, this is an excellent choice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicolaas Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Feb 2025

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great property. Just a shame the restaurant was closed and there was very little interaction with people other than calling a number to check in. The room was lovely and comfortable and the location is excellent and feels very safe. A bit of noise from planes going to Heathrow through the night
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Friendly comfortable place to stay

Very easy hassle free check in. Friendly staff. Comfortable clean room in a lovely pub in a very quiet and convenient area
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight

Overnighter before the football. Shocking weather but warm welcome. We did not eat there other than for breakfast. That was good. Big plateful. If you don’t eat there, a ten minute walk down the hill takes you to lots of restaurants.
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Anna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place - 100% reccomend to all

Great place, beautifully boutique and individual. Very high standard of room and decor/furnishings. Great staff, good food, excellent atmosphere. Very friendly and helpful. I would 100% recommend to anyone.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Stayed 1 night in Nov 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find.

Great find. Close to London but with that village feel. Close to Richmond Park and great shops on the high street. Wonderful pub, got it just right. Comfortable, classy, great food, fantastic staff, not a single issue with anything. Room is amazing, large, boutique, individual. So much nicer than a bland chain hotel option.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mr M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victoria stay

Friendly staff Great room Good value Enjoyed the breakfast Would definitely stay there again
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely bolthole in quite area

Lovely getaway hidden in Sheen, great food, lovely clean room, will definitely be back
Stayed 3 nights in Nov 2024

10/10 Excellent

Holly, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 2 nights in Oct 2024

4/10 Poor

Alyssa

Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely boutique style pub B&B however the complimentary continental breakfast was not offered on a Monday however this wasn’t listed on the Expedia listing thus adding a further cost and inconvenience having to seek elsewhere for breakfast.
Stayed 2 nights in Nov 2024