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City Hotel Derry

4.0 star property
4-star hotel perfect for exploring Londonderry

Choose dates to view prices

Photo gallery for City Hotel Derry

Front of property
Indoor pool, sun loungers
Lobby sitting area
Junior Suite | Living room
Executive Double Room, 1 Queen Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Museum of Free Derry and Bloody Sunday Memorial
    ‪6 min walk‬
  • Millennium Forum
    ‪6 min walk‬
  • Derry City Walls
    ‪9 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪17 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout drapes, bed sheets

Family Room (Double & Single)

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout drapes, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(26 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, blackout drapes, bed sheets

Family Room

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Londonderry

Heart of Londonderry.With a stay at this Londonderry hotel, you'll be steps from Guildhall and a 5-minute walk from Peace Bridge. Derry Visitor and Convention Bureau and Old Northern Bank are also within half a mile (1 km).

What's nearby

  • Guildhall - 3 min walk - 0.3 km
  • Museum of Free Derry and Bloody Sunday Memorial - 6 min walk - 0.5 km
  • Millennium Forum - 6 min walk - 0.5 km
  • You are Now Entering Free Derry Mural - 9 min walk - 0.8 km
  • Derry City Walls - 9 min walk - 0.8 km

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • ‪Guildhall Taphouse - ‬2 min walk
  • ‪The Buttery Cafe - ‬3 min walk
  • ‪Peadar O'Donnells - ‬4 min walk
  • ‪Fiorentini - ‬4 min walk
  • ‪Mandarin Palace - ‬3 min walk

About this property

City Hotel Derry

4-star hotel perfect for exploring Londonderry
City Hotel Derry offers its guests a children's pool, an indoor pool, a steam room, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3842 square feet (357 square meters) and includes a conference center. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at City Hotel Derry.

This 4-star Londonderry hotel is smoke free.

  • 158 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3842 sq ft of conference space
  • 357 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Exterior

Maldron Hotel Derry

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $215
CA $258 total
includes taxes & fees
Jun 30 - Jul 1
Maldron Hotel Derry

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 14 per day); discounts available
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (91 inch wide door)
  • Front entrance ramp
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 24 2025 to July 14 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Outside food is not permitted on the premises.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eamonn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are no plugs beside the beds and we use medical equipment. The reception contacted maintenance and they had an extension lead brought to the room within minutes but we then had a cable trailing from one wall to opposite side of room where beds were which wasn't ideal. I would hope this is taken in2 acct with the new refurbishment taking place. Street parking opposite is £5 depending when you arrive. Hotel charge £14 per night.
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Business traveller
Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Martin

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Room comfort

Chaos

Well we had a nasty surprise wen we went to check in saying we had only booked a room for 2 but we had our 6 year old grandchild with us. I sincerely had booked a room for 2adults and 1 child (6 years old) my booking said room sleeps 3 and 3 travellers. But this is to do with hotels.com. I will give Derry city hotel a bi ball as they are getting refurbished but service in bar was slow and stop and breakfast was terrible the food was not being replenished quick enough as a lot of foods all empty I had to ask for 4 different things and eventually got most but couldn’t wait any longer as got fed up standing waiting but this should not b affected by refurbishment as numbers for breakfast r known r mayb just short staffed like everywer else but as I said will give bi ball as I love the hotel in general it’s great for us with pool for grandchild and it’s very handy for shops for me 😀
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Travelled with family
Liked: Room comfort

Was alright, don't get breakfast!

It was a nice hotel however there were a few hiccups throughout our stay, the lifts were very slow, my sister had joined us on the Saturday and paid £14 for parking in the hotel, we had the drive to a restaurant and only gone for a hour, when we arrived back to the hotel there were no parking spaces left, the male porter said there was nothing they could do? Paid £14 to park for an hour? It turned out cheaper just to park in the car park across the street. Our party was gluten free and we were assured that they done a gluten free breakfast, which I know most places don't offer, but a hotel should either offer all of it or nothing at all as we had waited 40 mins for watery scrambled egg and a few bits of bacon and then another 10 mins on top of that for 2 bits of toast which is absolutely ridiculous and for it to cost £20 was completely unreasonable!!! I would book the hotel again but please review the gluten free options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawn

Stayed 1 night in Mar 2025

4/10 Poor

Ashleen

Travelled with group
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service
Derry is such a beautiful place with a troubled history. Despite the difficulties Derry has endured you will be hard pushed to find nicer & most helpful people!
Stayed 4 nights in Nov 2024

2/10 Terrible

Brian

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing stay. Extremely dis satisfied at considering the costs. Construction ongoing within the hotel and not told this before hand Firstly the car parking on site which was always free. They now charge but no signs to tell you. Only found this out after checking in. Rooms very old and dated and unclean, toilet barely flushed and barely any water in the shower hose Breakfast of very low quality. Most of the products ran out and seemed to be very few waiter/kitchen staff. Very slow to re stock the food items. Large Q’s standing waiting on food. Would not recommend this hotel at all
Stayed 1 night in Mar 2025

8/10 Good

Ann

Travelled with family
Great purely for location. Room very dark but comfortable beds. Breakfast average. Food was luke warm. Overall thought in current state over priced compared to Fabulous Gateway hotel Inishowen.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Stayed 2 nights in Feb 2025

4/10 Poor

Agnes Lorraine

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs updated
Stayed 1 night in Feb 2025

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

nuala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Hotel nice and central to everywhere. Food in hotel not good raw chips and burnt pizza on one occasion and chichwn goujons that were like water on another occasion so that was the ems of eating in the hotel. Said friendly.
Stayed 4 nights in Feb 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central. Was attending an event, good service and nice food
Stayed 1 night in Feb 2025

2/10 Terrible

Barry

Stayed 1 night in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly
Stayed 1 night in Jan 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived checked in , no issue, room no issue and then down to the pool. The pool and changing rooms like the whole place is dated and bit run down. The main issue was we sat in the bar for food at 6.45 and went to get a drink and was told someone would come and take our order. 45 mins passed and we approached staff again and our order was then taken but after waiting and hr we asked was the food nearly ready and it arrived in 5mins stone cold and soggy burger bap as if the food was ready 45mins ago and left sitting there until be asked. We did complain and speak to the manager who did get new food for us in 20mins and then we waited a further hr until plates were collected and desert order taken but never came back to clear the table and we waited a further 45mins on brownie and ice-cream and when we asked about it 2 more times it came out and the brownie was cold so all in all a terrible experience. Kust like forgotten about each time and breakfast was just ok. Wont be rushing back
Stayed 1 night in Jan 2025