Ratings based on 215 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Not spa resort quality
Posted Feb. 21, 2024 on HotelsUnfortunately the entire hotel is closed except for the apartments and golf course until the summer and possibly later bc the entire hotel is under renovation. Hotel restaurant, pools and spa are all closed. TV had no cable or tv service. Must drive to get to any restaurants or stores. Nothing is within walking distance. No hair dryer available. Had to ask reception for blankets for the beds. Apartment however, had a nice size balcony and apartment was very quiet bc the hotel is closed.
by A traveller
Posted Dec. 24, 2023 on Hotels
by A traveller
Posted Nov. 19, 2023 on Expedia
quite place
by A traveller
Oct 23
Posted Oct. 17, 2023 on HotelsEverything was closed, bar closed and restaurant closed but when I arrived they had a wedding party. Pool closed but people in it. No air con, no WiFi in room and no working plug sockets. Went to receptionist on arrival 3 times and still wasn't sorted, waited until the next day and another receptionist who let maintenance know. Maintenance fixed air con and plug sockets eventually but WiFi still not available in the room. Maid turn down each day but didn't change sheets or towels plus left bottle of D10 in bathroom. Hotel was too far out of mar menor, 30-40 min walk or 10 euro cab away.
by A traveller
Posted Oct. 15, 2023 on Expedia
We’re nice place
by A traveller
8/10. Fantastic holiday!
Posted Sep. 16, 2023 on HotelsPositives: Location, pool area, apartment as a whole.
Negatives: Mattresses far too hard, sunbeds all need replacing.
Tips: Hire car a must.
by A traveller
Not good
Posted Sep. 8, 2023 on HotelsReceptionist let someone push in front of us so it was a very long wait. Got woken up by drunks about 3 times all night
by A traveller
Posted Sep. 3, 2023 on Hotels
Unable to recieve a refund for two nights that we were unable to stay due to flight cancellation, had to purchase a further night to stay as our flight was not returning on original booking date
Cleanliness of rooms completed by maids excellent
Broken dishwasher fixed and replaced immediately , but room had damp spores through the living room and second bedroom and smelt damp, we requested that we be moved and this was granted from ground floor to 3rd floor, the same was apparent in this room don’t know if from air conditioning or if from leaks from room above,
Hotel staff very friendly and helpful
Area is beautiful and would come back
by A traveller
Posted Aug. 30, 2023 on Hotels
by A traveller
Posted Aug. 14, 2023 on Expedia
We stayed in an apartment. Which was lovely, clean and very spacious. Didn’t get water in the fridge which was disappointing.
Breakfast was good lots of choice.
The pool was warm. Well managed by lifeguards.
The whole area was very clean.
We enjoyed our stay would love to go back.
Only negatives. The reception staff didn’t explain anything when we arrived and there was a language barrier as didn’t speak very good English and I’m rubbish at Spanish!
