Ratings based on 923 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Front Office Manager, Hotel Management
Your business is essential to us, and we value your feedback. We are looking forward to your next visit.
by A traveller
Posted Feb. 19, 2024 on Hotels
Realmente muy bien
Comment from Hotel Management
Feb. 19, 2024 by Front Office Manager, Hotel Management
Su negocio es esencial para nosotros y valoramos sus comentarios. Al decirnos qué le gustó de su estadía y cómo podemos mejorar, nos está ayudando a brindarle una experiencia superior a usted y a otros huéspedes en el futuro. Esperamos su próxima visita.
by A traveller
Posted Feb. 18, 2024 on Expedia
Staff is very nice and are very effective at their job. The property is old, but has some updates, such as TVs, linens , and bedding. The room still felt a bit dated when it comes to lighting -- the room I was in flickered throughout the night.
Other than that, it was in a very convenient location to delicious food spots.
Comment from Hotel Management
Feb. 19, 2024 by Front Office Manager, Hotel Management
Your business is essential to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are looking forward to your next visit.
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Front Office Manager, Hotel Management
Your business is essential to us, and we value your feedback. We are looking forward to your next visit.
by A traveller
Posted Feb. 16, 2024 on Expedia
Is a good place to stay
Had a good experience overall
Comment from Hotel Management
Feb. 16, 2024 by Sales Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope to welcome you back, soon!
by A traveller
Posted Feb. 14, 2024 on Expedia
We want to check out 1 day early and the property manager makes it sound like Expedia is the decision maker and Expedia does not allow refund. When in fact, we verify with Expedia and the Best Western corporate office that the property manager is the decision maker. It’s okay to not allow refund, but it’s not okay to lie and not take the responsibility. We talked to him upon check out and he finally acknowledged that he is the one who decides not to give any refund. Expedia did everything in a timely fashion and tried to help us as much as they could.
Comment from Hotel Management
Feb. 15, 2024 by Front Office Manager, Hotel Management
Always read and note the reservation rule before making reservations. There are always conditions for discount prices.
by A traveller from Walnut
Posted Feb. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Front Office Manager, Hotel Management
Your business is essential to us, and we value your feedback. We are looking forward to your next visit.
by A traveller
Posted Feb. 6, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Front Office Manager, Hotel Management
Your business is essential to us, and we value your feedback. We are looking forward to your next visit.
by A traveller
Posted Feb. 2, 2024 on Hotels
Comment from Hotel Management
Feb. 8, 2024 by Front Office Manager, Hotel Management
Your business is essential to us, and we value your feedback. We are looking forward to your next visit.
by A traveller
Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 2, 2024 by Sales Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
