Ratings based on 946 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 1, 2024
by A traveller
Posted Mar. 22, 2024 on Expedia
by A traveller
Posted Mar. 6, 2024 on Hotels
Kitchen sink was clogged. Plug on desk did not work. Room 107
Comment from Hotel Management
Mar. 9, 2024 by General Manager, Hotel Management
Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if that wasn't the case for you. Also, we're sorry for any inconvenience you experienced in your room. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.
by A traveller
Posted Mar. 3, 2024 on Hotels
by A traveller
Posted Mar. 1, 2024 on Expedia
Recently remodeled. Clean and lovely!
Comment from Hotel Management
Mar. 5, 2024 by General Manager, Hotel Management
Dear Nichole,We're delighted to hear that you enjoyed your stay at Residence Inn Beverly Hills and found our recently remodeled rooms clean and lovely! Thank you for sharing your positive experience, and we look forward to welcoming you back in the future.
by A traveller
Posted Feb. 12, 2024 on Expedia
The renovations are so modern and beautiful. Thank you staff it was such a clean room.
I had a wonderful stay the staff was so nice. Great time!
Comment from Hotel Management
Feb. 13, 2024 by General Manager, Hotel Management
Dear Monique,Keeping our property clean and updated is one of our goals, and we're thrilled that our accommodations were just perfect for your experience. We're also delighted that you enjoyed our friendly service and we look forward to delivering another five-star rating the next time you visit Residence Inn Beverly Hills.
by A traveller
Posted Feb. 5, 2024 on Hotels
by A traveller
Posted Feb. 5, 2024 on Expedia
Nice hotel but areas are under construction/dust and there is limited breakfast
Comment from Hotel Management
Feb. 7, 2024 by General Manager, Hotel Management
Dear Joseph,Thank you for choosing to stay with us and for your feedback. We are glad your visit was pleasant overall; however, please accept our apologies for any inconvenience with the renovation and breakfast. Our team will review your concerns. We appreciate your review, and we hope to see you again soon.
by A traveller
Posted Jan. 28, 2024 on Expedia
Good location, good room, nice staff. Breakfast is rather poor
Comment from Hotel Management
Jan. 30, 2024 by General Manager, Hotel Management
Dear Ricardo,We appreciate you sharing your thoughts with us. It is wonderful to read that our convenient location, amazing team members, and great accommodations made for a positive experience. Your feedback on breakfast is noted, and we will be sure to find ways to improve the menu. Please visit us again to experience the most perfect stay.
by A traveller
Posted Jan. 23, 2024 on Expedia
The complimentary breakfast lacked in variety. There were only toast, sourdough, bagels cereal and hardboiled eggs.
Comment from Hotel Management
Jan. 24, 2024 by General Manager, Hotel Management
Dear Lydia,While we are grateful for your high rating, we are saddened that our breakfast failed to meet your expectations. Constructive feedback from our guests is vital to our success, so rest assured we will use your comments to help us improve. Thank you for allowing us to host you, and we hope you'll come back and see us the next time you're in Beverly Hills.
