Ratings based on 939 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 13, 2024
Loved the hotel but do not understand why there is a $114.54 "resort fee"!!
Comment from Hotel Management
Mar. 16, 2024 by the Chamberlain Team, Hotel Management
Hi John,Resort fee: USD 40.49 per accommodation, per nightThe resort fee includes:Morning coffeeDaily wine hourFitness center accessIn-room bottled waterPhone callsPool accessWe thank you for staying with us, glad you love our hotel as much as we do!
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by the Chamberlain Team, Hotel Management
Thank you for your feedback Sherrie
by A traveller
Posted Jan. 11, 2024 on Expedia
Great all around but the parking is very expensive at $60 per night. I realize this is the standard for hotels in that area, now, but it’s shamefully expensive.
Comment from Hotel Management
Feb. 9, 2024 by the Chamberlain Team, Hotel Management
Thank you for staying with us Joanne
by A traveller
Posted Jan. 9, 2024 on Expedia
Amazing stay, the hotel is nicer then in the pictures. Incredibly nice rooms, with an amazing rooftop bar and pool overlooking LA. Would highly recommend
Comment from Hotel Management
Feb. 9, 2024 by the Chamberlain Team, Hotel Management
Thank you for your feedback Gabriel! We hope to have you back in the near future.
by A traveller from Burlingame
Posted Jan. 6, 2024 on Expedia
Excellent location
Comment from Hotel Management
Feb. 9, 2024 by the Chamberlain Team, Hotel Management
Thank you for your rating Alma
by A traveller
Posted Jan. 6, 2024 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by the Chamberlain Team, Hotel Management
Thank you for your review Sarah. Please feel free to reach out to us regarding your concerns, any general feedback is appreciated. We always look for areas of improvement.
by A traveller
Posted Jan. 4, 2024 on Expedia
Cute boutique hotel... I felt like we stumbled on a hidden gem. Fun area... will definitely be coming back for a staycation when it's warmer. Staff is top notch.. that's what made the stay for me.
Comment from Hotel Management
Feb. 9, 2024 by the Chamberlain Team, Hotel Management
Thank you Christina,We are glad to hear you found our little secluded location and hope to have you back sometime!
by A traveller
Posted Jan. 3, 2024 on Expedia
The room was quite big and they gave us a free upgrade. Everything was clean and tidy very comfortable. The charge for parking is excessive at $65 a night will rethink our stay there next time.
Comment from Hotel Management
Feb. 9, 2024 by the Chamberlain Team, Hotel Management
Hi Al,Thank you for your feedback! I am glad you like our clean hotel and that you were able to get a complimentary upgrade! It's one of our biggest perks when available. We thank you for staying with us!
by A traveller from Chicago
Posted Jan. 1, 2024 on Expedia
Didn't like restaurant or room service was not available.
Comment from Hotel Management
Feb. 9, 2024 by the Chamberlain Team, Hotel Management
Greetings Terrence,We thank you for choosing the Chamberlain for your recent trip to West Hollywood. I want to sincerely apologize that the restaurant was not available during your stay. We did need to do some last minute repairs that had us close down immediately. I am glad to say it is open once again! We hope you can give us another try sometime
by A traveller
Posted Dec. 29, 2023 on Expedia
Nice
Comment from Hotel Management
Feb. 9, 2024 by Chamberlain Team, Hotel Management
Thank you for your feedback
