Ratings based on 874 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 10, 2024 by Green Tree Inn & Suites Alhambra, Hotel Management
We're truly grateful for your outstanding review and the perfect score of 10 out of 10! It brings us immense joy to know that we have successfully provided an experience that exceeded your expectations. Our team takes great pride in delivering exceptional service and creating an environment where every guest feels valued and satisfied. Thank you for choosing us, and we eagerly anticipate the opportunity to host you again, ensuring another flawless stay.
by A traveller
Posted Jan. 30, 2024 on Expedia
Our room was very clean. It’s also quite rare for a hotel to provide complimentary water bottles and snacks. Location was very convenient and close to many asian restaurants. Parking was easy. We will definitely stay here again!
Comment from Hotel Management
Feb. 1, 2024 by Green Tree Inn & Suites Alhambra, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the cleanliness of our rooms, the complimentary amenities, and our convenient location surrounded by fantastic dining options. Your satisfaction with the parking facilities is also greatly appreciated. We're looking forward to your next stay and promise to make it just as memorable!
by A traveller
Posted Jan. 29, 2024 on Expedia
Got a room with a jetted tub. It was really nice and spacious
Comment from Hotel Management
Feb. 1, 2024 by Green Tree Inn & Suites Alhambra, Hotel Management
Thank you so much for your perfect rating! We're delighted to hear that you enjoyed the spaciousness and luxury of our room with a jetted tub. It’s great to know that our accommodations added to the comfort of your stay. We look forward to welcoming you back for another delightful experience!
by A traveller
Posted Jan. 27, 2024 on Expedia
We stayed there when we went to the Rose Bowl Parade — what a great location! Easy, 15-20 minute drive to the Rose Bowl event sites. There were excellent dining options within a mile. The hotel was clean and quiet.
Comment from Hotel Management
Jan. 27, 2024 by Green Tree Inn & Suites Alhambra, Hotel Management
We're thrilled to hear that our location worked out perfectly for your Rose Bowl Parade visit! It's great to know that you found our hotel clean and enjoyed the convenience of nearby dining options. If you ever plan to visit the area again, we'd be happy to welcome you back.
by A traveller
Posted Jan. 26, 2024 on Expedia
Great
Comment from Hotel Management
Jan. 27, 2024 by Green Tree Inn & Suites Alhambra, Hotel Management
Thank you for your concise feedback! We're glad you had a great experience. If you have any more comments or need assistance in the future, don't hesitate to reach out.
by A traveller
Posted Jan. 25, 2024 on Expedia
Beds were lovely, so comfortable! A The shampoo /soaps environment friendly, A , Downfall: We attended a concert and if you plan to return after midnight, no parking was available in their small lot. Had to park across the street. That's my honest review.
Comment from Hotel Management
Jan. 25, 2024 by Green Tree Inn & Suites Alhambra, Hotel Management
Thank you for your review! We're delighted to hear that you found our beds comfortable and appreciated our eco-friendly shampoo and soaps. We apologize for the inconvenience regarding the parking situation after the concert. Your feedback is valuable, and we'll work on improving this aspect. We hope you'll consider staying with us again in the future!
by A traveller
Posted Jan. 23, 2024 on Hotels
Comment from Hotel Management
Jan. 24, 2024 by Green Tree Inn & Suites Alhambra, Hotel Management
We are thrilled to receive your perfect score! It’s heartening to know that your stay with us was up to your expectations. Your feedback serves as a wonderful encouragement to our team, continually striving to create memorable and enjoyable experiences for our valued guests like you. We look forward to welcoming you back for another splendid stay at our hotel.
by A traveller
Posted Jan. 19, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Green Tree Inn & Suites Alhambra, Hotel Management
Thank you for choosing Green Tree Inn & Suites Alhambra , We are pleased to hear that you had an overall positive experience with us. Looking forward to welcoming you back and exceeding your expectations on your next visit.
by A traveller
Posted Jan. 19, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by Green Tree Inn & Suites Alhambra, Hotel Management
We are absolutely delighted to receive your perfect score review! We look forward to the pleasure of welcoming you back to our hotel in the near future for another wonderful experience.
by A traveller
Posted Jan. 18, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by Green Tree Inn & Suites Alhambra, Hotel Management
We are truly sorry to hear that your experience did not meet your expectations. We are committed to providing our guests with the highest quality service and experience, and it seems we fell short this time. We would appreciate the opportunity to understand more about the specific issues you encountered so that we can address them promptly and ensure they are not repeated. Your comfort and satisfaction are our top priorities, and we hope to have the chance to welcome you back and demonstrate our commitment to excellence.
