Ratings based on 917 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from SACRAMENTO
Posted Mar. 30, 2024
Walking distance from Galleria!
Comment from Hotel Management
Mar. 31, 2024 by Lourdes, Hotel Management
Thank you for staying with us! We appreciate your feedback!
by A traveller
Posted Feb. 24, 2024 on Expedia
Very nice property, check in was fast and easy and staff was very friendly no matter the time of day. Would definitely stay here again.
Comment from Hotel Management
Mar. 3, 2024 by Lourdes, Hotel Management
Thank you very much for such great review! We work hard to ensure high quality service to our guests and we are very happy to see it reflected on your last stay. Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Feb. 20, 2024 on Expedia
Very Good location
Comment from Hotel Management
Feb. 21, 2024 by Lourdes, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A traveller
Posted Feb. 12, 2024 on Hotels
The hotel and room were amazing, clean and convenient to everything. But we stayed in room 404 and heard everything. Did not sleep well because the noise outside was so loud. But the noise from what we believed to have been coming from the house keeping was even louder in the early morning.
I highly recommend the hotel but stay away from that room.
Comment from Hotel Management
Feb. 17, 2024 by Lourdes, Hotel Management
Thank you for sharing your feedback. We appreciate your feedback!
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Lourdes, Hotel Management
Thank you for staying with us! We appreciate your feedback.
by A traveller
Nice hotel
Posted Feb. 7, 2024 on HotelsThe place is very clean. The carpet is brandnew and nice smell
Comment from Hotel Management
Feb. 8, 2024 by Lourdes, Hotel Management
Thank you for taking the time to share your feedback. We work hard to ensure high quality service to our guests, and we are very happy to see it reflected on your last stay. Thank you for staying with us. We appreciate your feedback!
by A traveller
Posted Jan. 28, 2024 on Hotels
Housekeeping needs to clean bathrooms better
Comment from Hotel Management
Feb. 8, 2024 by Lourdes, Hotel Management
We appreciate the review of your recent stay at our hotel. We want to apologize for your negative experience in our hotel. We will address these issues with our management and staff. The next time you are in the area, we would love to have you come back and experience an improved level of customer service. Thank you again for your feedback.
by A traveller
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Lourdes, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A traveller
Posted Jan. 25, 2024 on Expedia
The hotel is conveniently located. It is just a short walk to plenty of shopping and restaurants. Only 10 minute drive to the LA zoo and MGM studios.
Comment from Hotel Management
Jan. 26, 2024 by Lourdes, Hotel Management
Thank you very much for your review! We work had to ensure high quality service to our guests and we are happy to see it reflected on your stay. Thanks for staying with us!
by A traveller
Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by Lourdes, Hotel Management
Thanks for staying with us. We appreciate your feedback.
