Ratings based on 4,443 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Phoenix
Posted Apr. 20, 2024
Construction
Comment from Hotel Management
Apr. 20, 2024 by Front Desk Team, Hotel Management
Dear Stephen, thank you for the 5 out of 5! We hope to welcome you back soon!
by A traveller from MIAMI
Posted Mar. 7, 2024
My check in agent was very professional Diamon. She was knowledgeable & shared great information.
Comment from Hotel Management
Mar. 7, 2024 by Freija R, Hotel Management
Dear Audria,Thank you for choosing Sonesta LAX. We're glad we were able to meet your needs. We hope to welcome you back soon.
by A traveller
Posted Mar. 6, 2024
Comment from Hotel Management
Mar. 29, 2024 by Sonesta Team , Hotel Management
Thank you for taking the time to share your feedback regarding your experience with Sonesta Los Angeles Airport LAX. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with our hotel.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Thank you for your time and patience with us.
by A traveller
Posted Mar. 5, 2024
Adequate for a good nights sleep
Comment from Hotel Management
Mar. 5, 2024 by management, Hotel Management
Thank you for the 4 out of 5
by A traveller
Posted Feb. 17, 2024
Access to LAX
Comment from Hotel Management
Feb. 17, 2024 by Luz, Hotel Management
Thank you for the 5/5.
by A traveller
Posted Feb. 15, 2024
Comment from Hotel Management
Mar. 20, 2024 by Sonesta LAX , Hotel Management
Hello Jamie, thank you for your rating. We hope to welcome you back and turn that 3 into a 5.
by A traveller
Posted Feb. 7, 2024
All was very nice
Comment from Hotel Management
Feb. 7, 2024 by Hotel managment, Hotel Management
Thank you for 4/5
by A traveller from SILVER SPRING
Posted Feb. 5, 2024
Love that the hotel is close to the car rental returns, and that it has a free shuttle to the airport (LAX).
Was disappointed in the room's air circulation. When the fan was on it sounded like a helicopter.
Comment from Hotel Management
Feb. 6, 2024 by Hotel managment, Hotel Management
Thank you for 5/5
by A traveller
Posted Feb. 5, 2024 on Expedia
D
Comment from Hotel Management
Feb. 6, 2024 by Hotel managment, Hotel Management
Thank you for 5/5
by A traveller
Posted Feb. 4, 2024 on Expedia
Only stayed for.a couple of hours on a layover.
Comment from Hotel Management
Feb. 5, 2024 by Hotel Management, Hotel Management
Thank you for 4/5
