Note fondée sur 67 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Only if you Have to!!!
Publié le 6 mars 2024 sur HotelsNo light over sink area, bed was super hard.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Guest Relations, Gestion de l’hôtel
Thank you for bringing your concerns to our attention. We regret that our beds and accommodations fell below your expectations. However, your input remains essential and will be shared with the respective teams as we constantly aim to make the appropriate changes and improvements. Please consider returning down the line for a better experience.
par un voyageur
Publié le 11 févr. 2024 sur Hotels
par un voyageur
MITES
Publié le 10 déc. 2023 sur HotelsThere were mites crawling on one of the beds, had to share a bed with my son.
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Manager, Gestion de l’hôtel
Dust Mites are invisible the the naked eye, also looks like a call to the front office if this was the case would have been the way to resolve and help solve this complaint.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Not bad for the price. It is outdated. Housekeeping tookk our towels and twice forget to leave clean ones. The front desk was very nice and apologized for the inconvenience although the second time it took 2 hours to get some towels. Check in was easy, but they do require a deposit for the room key.
par un voyageur
Publié le 19 nov. 2023 sur Expedia
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Rick was polite at the desk and called my room after I checked in. Quiet, safe and affordable one night stay on a road trip.
par un voyageur
Publié le 23 sept. 2023 sur Expedia
It was exceptional for the price. I would stay here again.
par un voyageur
Publié le 17 sept. 2023 sur Expedia
The outdoor cats were cool and possibly the red stains on the walls and floor. Place was falling apart. My room had trash hidden under the mattress.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par The Manager., Gestion de l’hôtel
Not sure how to read this review, the room was inspected and no red stains on walls or carpet were found also no trash under the Mattress and as far as falling apart were still here doing business, have people in that same room for 4 days now and no complaints also you stayed for two nights without a complaint to the front office or to housekeeping.
par un voyageur
Avoid by all means!!!
Publié le 28 oct. 2021 sur HotelsIt was a mess and I have been with hotel.com a long time. Normally I would say oh well you get what you pay for but this just needs to knocked down and rebuilt! Disgusting!!!
Commentaires de Gestion de l’hôtel
6 nov. 2021 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
We are disappointed to read your comments. Our apologies for all the inconveniences you had with the stay as mentioned in the review. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you with a good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves.
Sincerely,
Hotel Manager
par un voyageur
Value hotel
Publié le 10 oct. 2021 sur HotelsFor an inexpensive value motel, it was a good and easy stay.
Commentaires de Gestion de l’hôtel
6 nov. 2021 par Hotel Manager, Gestion de l’hôtel
Dear Diane,
Thanks for choosing our hotel for your stay and hope you continue to make it even for your future travels to our area. We are delighted to know our hotel served the purpose of your stay for the price paid. We would like you to give us one more opportunity to serve you much better and to offer the best hospitality. We look forward to seeing you again soon!
Sincerely,
Hotel Manager
