Note fondée sur 767 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2024 sur Hotels
Stayed there for the night with my wife for a courier route that I run on the weekends. Check in was very quick and the room was as expected, clean and comfortable.
Commentaires de Gestion de l’hôtel
23 mars 2024 par Lucas, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!
par un voyageur
Publié le 4 mars 2024 sur Hotels
The hotel was in a good location, close to a lot of food, and shopping. The facility was clean, everything fully functional, and appeared very new. I appreciated the all of the fitness equipment worked, but the disinfectant wipes were dry. The pool is also very small.
Commentaires de Gestion de l’hôtel
23 mars 2024 par Lucas, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!
par un voyageur
Publié le 4 mars 2024 sur Expedia
My stay was very nice
Commentaires de Gestion de l’hôtel
23 mars 2024 par Lucas, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!
par un voyageur
Publié le 3 mars 2024 sur Expedia
The area.has a lot to offer. The lobby abd staff are friendly. Our room was not vacuumed or dusted and there was something smeared on the wall.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Lucas, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback and will work hard to better the housekeeping turnaround so that this will no longer be an issue. Thank you again
par un voyageur
Great 1 night Stay
Publié le 3 mars 2024 sur HotelsStayed here to see family. The Bathroom fan didn’t work & the rooms need to be upgraded with USB ports. Could be in the lamps, clock, ect. Most all hotels have them now. The pool is very small compared to the pictures. Overall stay was good but just need some upgrades.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Lucas, Gestion de l’hôtel
Thank you for staying with us! Firstly, I am very sorry that the bathroom fan in your room was not working. We will be working towards better detection of any issues in rooms before arrival. We greatly appreciate your feedback and are currently working towards an update for an overall better experience. Thank you again.
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 mars 2024 par Lucas, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!
par un voyageur de Huntsville
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Lucas, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Liked the room was clean. Did not like that coffee was a deal with Starbucks so VERY expensive
Commentaires de Gestion de l’hôtel
25 mars 2024 par Lucas, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
2 items that were annoying. First of $9.50 for a beer is crazy. Secondly, the TV was rather small.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Lucas, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
I took my family to this hotel for the Kentucky Cheer Derby. It’s 17 minutes from the Expo Center and conveniently located. I have pretty high standards and I felt this hotel met my standards fairly well. The rooms were nice and clean, beds comfortable, pool was open and nice, bar is great and so is the atmosphere. I felt it was a safe location with plenty of staff onsite. The only thing I would say needs improvement is their breakfast options & providing guests with the basics, such as cups, plates, forks etc. We had a microwave but nothing to actually put any food on or drinks in. I did call and ask and they were pretty unhelpful with that. But that’s the only complaint I have.
Commentaires de Gestion de l’hôtel
25 mars 2024 par 1, Gestion de l’hôtel
Thank you for staying with us! We are very sorry to that we were unhelpful in getting you utensils and plates. We appreciate your feedback and are working towards the betterment of staff training to be better equipped to assist guests.
