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Embassy Suites Louisville East

3.5 star property
3.5-star hotel near Oxmoor Center

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Photo gallery for Embassy Suites Louisville East

Lobby
Terrace/patio
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Pool
  • Bar
  • Laundry

Explore the area

View in a map
9940 Corporate Campus Dr, Louisville, KY, 40223
  • Place, E.P. Tom Sawyer State Park
    ‪20 min walk‬
  • Place, Oxmoor Center
    ‪5 min drive‬
  • Place, Mall St. Matthews
    ‪6 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for King Suite

King Suite

King Suite

8.8 out of 10
Excellent
(36 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) | Living area

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite Two Doubles

8.6 out of 10
Excellent
(24 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Louisville

Close to airport.At this Louisville hotel, you'll be within 3 miles (5 km) of Oxmoor Center and 6 miles (10 km) of Mall St. Matthews. Louisville Zoo and Louisville Slugger Field are within 12 miles (20 km).

What's nearby

  • E.P. Tom Sawyer State Park - 20 min walk - 1.7 km
  • Oxmoor Center - 5 min drive - 4.5 km
  • Springhurst Towne Center Shopping Center - 6 min drive - 5.7 km
  • Mall St. Matthews - 6 min drive - 6.2 km
  • Louisville Zoo - 15 min drive - 16.7 km

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪Jason's Deli - ‬2 min drive
  • ‪Circle K - ‬12 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪R Place Pub - ‬11 min walk

About this property

Embassy Suites Louisville East

3.5-star hotel near Oxmoor Center
Embassy Suites Louisville East offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2046 square feet (184 square meters) and includes conference space. The business-friendly Embassy Suites Louisville East also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Louisville hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2046 sq ft of conference space
  • 184 sq m of conference space
  • Built in 2002
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Dinner served

Embassy Suites Louisville Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,047 reviews
The price is CA $193
CA $227 total
includes taxes & fees
Oct 30 - Oct 31
Embassy Suites Louisville Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Louisville
Embassy Suites Louisville
Louisville Embassy Suites
Embassy Suites Louisville Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Louisville
Embassy Suites Louisville East Hotel Louisville

Embassy Suites Louisville East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1017 reviews
Rating 8 - Good. 227 out of 1017 reviews
Rating 6 - Okay. 73 out of 1017 reviews
Rating 4 - Poor. 40 out of 1017 reviews
Rating 2 - Terrible. 27 out of 1017 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Delilah

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I called ahead, due to traffic we were coming in late. They checked us in, and had all ready when we arrived. Great job, we were grateful.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beds

Everything was great! The beds could be a little more comfortable but it was decent.
Stayed 1 night in Jun 2025

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No access to pool, refrigerator in the room was broken, laundry was broken. Everything we
Stayed 1 night in Jun 2025

10/10 Excellent

CHARLES, CHICAGO

Stayed 1 night in Jun 2025

4/10 Poor

JESSICA

Stayed 1 night in Jun 2025

8/10 Good

Arilennis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This place have restricted pool time to 30 minutes only and no more than five people are alowed to enter during those 30 min. I think it's a bit extreme; I didn't feel comfortable with this.
Stayed 1 night in Jun 2025

10/10 Excellent

cydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Abigail

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Poor pool access

The biggest disappointment was the pool. This room was picked because of location and pool. The pool was by reservation only and for only 30 min. Huge disappointment
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my Favorite locations to stay when in Louisville
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Brandy

Travelled with family
Liked: Staff & service, amenities
Nice style and open floor plan. Was disappointed in pool usage, had to sign up for a 30 min slot and only 5 allowed we were told. Even though we saw a dozen kids in there at a time. Our room had left over chapstick, dirty balled up sock in bathroom on fooor and candy wrapper on floor in living space. No outdoor “free” dog area like mentioned in description. Breakfast was good and quality was more upscale.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Caleb

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

It is very beautiful. Has restaurant and bar. Staff super friendly. Indoor pool very relaxing
Stayed 5 nights in May 2025

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

The room is always clean ! Beds are super comfortable and clean !!!! The breakfast is absolutely AMAZING! The staff is always friendly! 2nd time staying here and it was just as amazing as the first time
Stayed 1 night in May 2025

10/10 Excellent

Suzanne, Gilberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything no complaints
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New model rooms are nice and clean. Good service.
Stayed 1 night in May 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice Place,,Don't Count On The Pool/Good Service

The hotel itself was amazing. Very clean, the rooms were nice, breakfast was great, but I had two issues. First, you CANNOT USE THE POOL WITHOUT A RESERVATION. We traveled 9 hours and had planned on our kids being able to get some energy out in the pool when we arrived. No such luck, it was full. Staff seemed very exasperated, but I imagined they had been dealing with unhappy parents due to the pool issue so I let it go. I was able to successfully get a "reservation" the next day, but our plans changed and we weren't' able to even use it. The room did not include a blanket for the sleeper sofa. I called down to request a blanket. Nearly an hour went by, no blanket. I went down to request a blanket. The front desk attendant was accommodating, but returned with a sheet. I explained what I needed, he said he may not be able to get one, housekeeping would have to. Returned with 3 more sheets and that's what I had to deal with that night. Next day, request a blanket again, and finally received it. We needed more towels our second night for baths, I called. Over an hour went by. No towels. Called again, was told housekeeping was fully cleaning a room, would bring them when they were done. (This was 9pm) Gave up and the 5 of us used the two clean towels we had left to dry off. And the towels never did arrive. I have never had such an issue with requesting ANYTHING from guest services anywhere else. I just thank God we didn't need toilet paper.
Stayed 2 nights in May 2025

4/10 Poor

Matthew, Hickory

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
All the staff was good except when we first checked In. The guy over charged us. And only gave us one drink card.
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Quanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort

Not quite as advertised

The hotel was very clean and nicely updated. We chose this hotel because it had an indoor pool. However, we had to sign up to use the pool in 30 minute time slots. There was also a max capacity of 5, so our entire family of 6 could not use the pool together. We were told we couldn’t even all enter the pool area together, even if one sat out…. even though there were tables and chairs for 24 in the pool area. This would have been a dealbreaker for us if we had known when booking. Housekeeping was by request only- we had to ask the desk for clean towels each day and for the garbage to be emptied. Very nice (included) breakfast and rooms were spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 3 nights in Mar 2025