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Hilton Garden Inn Louisville/Northeast

3.0 star property
3-star hotel near Paddock Shops, connected to a shopping center

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Photo gallery for Hilton Garden Inn Louisville/Northeast

Beach
Casino
Two queens evolution room
Lobby
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9850 Park Plaza Ave, Louisville, KY, 40241
  • Place, Paddock Shops
    ‪1 min walk‬
  • Place, The Summit Shopping Center
    ‪2 min walk‬
  • Place, Norton Brownsboro Hospital
    ‪17 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Suite, Accessible | Living area

Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Living area

Deluxe Room, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing) | Living area

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 2

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

1Kng Dlx Suite Mobility/Hearing Access Tub

  • Sleeps 2

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King evolution room

Premium bedding, desk, laptop workspace, iron/ironing board

King evolution room

9.0 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King deluxe evolution suite

Premium bedding, desk, laptop workspace, iron/ironing board

King deluxe evolution suite

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queens evolution room

Two queens evolution room

Two queens evolution room

9.2 out of 10
Wonderful
(41 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Hearing/Mobility Accessible with Tub

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

One Bedroom Suite King With Sofabed

  • Sleeps 4

Deluxe King Room With Sofabed

  • Sleeps 4

Junior King Suite With Sofabed

  • Sleeps 4

Executive King Suite

  • Sleeps 2

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About the area

Louisville

In shopping district.Stay at this Louisville hotel and you'll be within half a mile (1 km) of Paddock Shops and 9 miles (15 km) of Mall St. Matthews. Louisville Champions Park is within 9 miles (15 km) and Cherokee Park is within 12 miles (20 km).

What's nearby

  • Paddock Shops - 1 min walk - 0.1 km
  • The Summit Shopping Center - 2 min walk - 0.2 km
  • Chamberlain Pointe Shopping Center - 12 min walk - 1.1 km
  • Norton Brownsboro Hospital - 17 min walk - 1.5 km
  • Springhurst Towne Center Shopping Center - 2 min drive - 2.8 km

Getting around

  • Louisville Intl. Airport (SDF) - 22 min drive

Restaurants

  • ‪Drake's - ‬6 min walk
  • ‪Malone's - ‬5 min walk
  • ‪Olive Garden - ‬12 min walk
  • ‪Fiesta Time - ‬4 min drive
  • ‪Big Bad Breakfast - ‬19 min walk

About this property

Hilton Garden Inn Louisville/Northeast

3-star hotel near Paddock Shops, connected to a shopping center
Hilton Garden Inn Louisville/Northeast offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. The business-friendly Hilton Garden Inn Louisville/Northeast also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Louisville/Northeast offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Breakfast included
  • Parking included
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium channels

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Louisville Ne
Hilton Garden Inn Louisville Ne
Hilton Garden Inn Louisville Northeast Hotel
Hilton Louisville Northeast
Hilton Garden Inn Louisville Northeast
Hilton Garden Inn Louisville/Northeast Hotel
Hilton Garden Inn Louisville/Northeast Louisville
Hilton Garden Inn Louisville/Northeast Hotel Louisville

Hilton Garden Inn Louisville/Northeast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 252 reviews
Rating 8 - Good. 54 out of 252 reviews
Rating 6 - Okay. 22 out of 252 reviews
Rating 4 - Poor. 6 out of 252 reviews
Rating 2 - Terrible. 6 out of 252 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

saeid

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was friendly and helpful. Room was clean and inviting. I was able to use the onsite guest laundry which was very helpful.
Stayed 1 night in Nov 2025

8/10 Good

Cedrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was friendly. But you could tell the property was old or that it used to be something else before it was a Hilton. Also, the AC worked very well, but it was loud. Other than that, the property was great.
Stayed 1 night in Sep 2025

8/10 Good

Drue

Stayed 3 nights in Sep 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Doris

Liked: Cleanliness, staff & service
everything was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and how close proximity it was to nearby shopping center. Room was clean and and overall stay was quiet and welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

christa

Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero complaints

A great hotel only 15-20 minutes from downtown Louisville with plenty to do nearby. The only “negative” thing I can even say about our experience was there were only two full size towels in the bathroom, which is common. I wish every stay in a hotel went as smoothly as this one did. Fantastic experience!
Stayed 1 night in Sep 2025

10/10 Excellent

Jaydon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Irena

Stayed 1 night in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Convenient location in Northeast Louisville. Great breakfast,good showers. Coffee and cookie’s daily.Rooms spacious and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Gaeton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent for its proximity to downtown Louisville and one of the best prices you can get currently. Staff were friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

nigel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Travelled with family
Disliked: Cleanliness, staff & service
Bathroom cleanliness / detailing was concerning. Mold / mildew visible in bath. Pictures attached. Hallway floors unvacacummed. Debris visible. Staff shortage so the restaurant / bar was closed. Not the level of cleanliness I'd expect from a Hilton.
Stayed 1 night in Aug 2025

2/10 Terrible

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was nice. Unfortunately understaffed and the restaurant/bar was not open on a holiday weekend. The bed in room 225 was too hard and the pillows were lumpy. But I have stayed here throughout the years and in the past I was satisfied.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Safe

The property was clean and safe. People were friendly. Everything worked as expected.
Stayed 1 night in Aug 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with easy access off expressway. If staying here ask for a room at the front of the building. Our room was in the back and traffic noise from highway was disturbing while trying to sleep. Staff was very friendly and property was clean.
Stayed 1 night in Aug 2025

4/10 Poor

Cindy

Stayed 1 night in Aug 2025

6/10 Okay

Sierra

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed here last Friday and had a mixed experience. The lobby was quite nice and the staff we interacted with were generally pleasant. We booked a king room, but were surprised by how small it was. The bathroom was functional, though the overall room felt dated—wires sticking out, no USB ports near the bed, and general wear. Upon arrival, it appeared the bathroom hadn’t been properly cleaned. There was a used hand towel on the sink and visible marks in the toilet. We called the front desk, and they asked us to come back down so they could move us. While the staff did relocate us, the new room was even smaller and located directly behind the elevator mechanical room, which made for a noisy night. While the property has a nice lobby and decent staff, the room conditions and cleanliness left a lot to be desired. Unfortunately, we’d likely choose to stay elsewhere in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025