Note fondée sur 421 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2024 par La Quinta Inn & Suites by Wyndham Louisville., Gestion de l’hôtel
Thank you so much for the glowing review! We're thrilled to hear that you had a fantastic stay with us. Your perfect rating means the world to us! We can't wait to welcome you back for another wonderful experience. If there's anything else we can do to make your next stay even better, just let us know. Safe travels!
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2024 par La Quinta Inn & Suites by Wyndham Louisville., Gestion de l’hôtel
Thank you for your rating. We appreciate your feedback and would like to learn more about your experience to better understand how we can improve. If there are any specific areas where we can enhance your experience, please feel free to share them with us. We value your patronage and hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 7 mars 2024 sur Hotels
It was fine for one night. The room was extremely dim and didn’t provide enough lighting.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par La Quinta Inn & Suites by Wyndham Louisville., Gestion de l’hôtel
Thank you for your feedback. We're glad to hear that your stay was satisfactory. Your comment about the lighting is noted, and we will address this issue to ensure a brighter and more comfortable experience for our guests in the future. If there's anything else we can do to improve your experience next time, please let us know. We appreciate your input and hope to welcome you back for a better stay.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Great location on our travel stopover. Clean and good continental style breakfast.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par La Quinta Inn & Suites by Wyndham Louisville., Gestion de l’hôtel
Thank you for your feedback. We're pleased to hear that you found our hotel's location convenient for your travel stopover and that you appreciated the cleanliness and quality of our continental-style breakfast. Your input is valuable to us as we continuously strive to improve our services. If there are any specific areas where you believe we could enhance your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide an even better stay next time.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2024 par La Quinta Inn & Suites by Wyndham Louisville., Gestion de l’hôtel
Thank you so much for the glowing review! We're thrilled to hear that you had a fantastic stay with us. Your perfect rating means the world to us! We can't wait to welcome you back for another wonderful experience. If there's anything else we can do to make your next stay even better, just let us know. Safe travels!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Like walking into your own home.
Bars open - plenty of room in the lobby for family gatherings
Commentaires de Gestion de l’hôtel
1 avr. 2024 par La Quinta Inn & Suites by Wyndham Louisville., Gestion de l’hôtel
Thank you for your feedback and perfect rating! We're thrilled to hear that you felt at home during your stay. Providing a warm and welcoming atmosphere is our top priority. We're delighted that you enjoyed our open bars and the lobby for family gatherings. We look forward to welcoming you back soon for another memorable experience!
par un voyageur
Publié le 24 févr. 2024 sur Expedia
No room service in the 4 nights I stayed. Other than that it was great.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par La Quinta Inn & Suites by Wyndham Louisville., Gestion de l’hôtel
Thank you for your feedback. We're glad to hear that you had a great overall experience during your stay. We apologize for the lack of room service during your stay. We'll look into this matter to ensure a more consistent experience for our guests in the future. We appreciate your understanding and hope to welcome you back for another enjoyable stay.
par un voyageur de Deerfield
Publié le 18 févr. 2024 sur Expedia
Earnest, hard working staff. Glad to have the restaurant/bar in lobby. Beautiful and attractive design. Noisier than most La Quinta’s we’ve stayed in due to apparent construction cheapening (hallway floor bounce and foot noise as well as sound of other guests walking and flushing above). Too bad for such a nice looking property with nice employees. Stayed here because of pet friendly policy which we love.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par La Quinta Inn & Suites by Wyndham Louisville., Gestion de l’hôtel
Thank you for your feedback. We're glad you appreciated our hardworking staff and the convenience of our lobby restaurant/bar. We apologize for any noise disturbances during your stay and will address this to ensure a more peaceful experience in the future. We're grateful for your understanding and hope to welcome you and your pet back for a better stay next time.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Receptionist was unhelpful, and rude.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par La Quinta Inn & Suites by Wyndham Louisville., Gestion de l’hôtel
We are truly sorry to hear about your experience. Providing excellent service and ensuring our guests feel valued is of the utmost importance to us. Your feedback is invaluable to us as it helps us identify areas for improvement. Rest assured, we will address this matter internally to ensure that such incidents do not happen again in the future. We hope to have the opportunity to regain your trust and provide you with a more positive experience should you choose to stay with us again. If there's anything else you'd like to share or discuss, please feel free to reach out to us directly.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Kristin at the front desk was just a peach! We had a couple issues that she took care of for us. Very friendly and helpful. I liked the bar right in the lobby.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par La Quinta Inn & Suites by Wyndham Louisville., Gestion de l’hôtel
Thank you for your wonderful feedback! We're thrilled to hear that our staff provided exceptional service and took care of any issues you encountered during your stay. We'll be sure to pass on your kind words to them. It's great to know that you enjoyed our lobby bar as well! We can't wait to welcome you back for another fantastic experience. If there's anything else we can do to make your next stay even better, just let us know. Cheers to more memorable moments at our hotel!
