Best Western Lubbock West Inn & Suites

2.5 star property
Lubbock guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Exterior
Free daily on-the-go breakfast
Exterior
Family Room, Multiple Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪15 min walk‬
  • Place, West End Center
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Bathtub

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, Balcony

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Sofabed, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

1 King 2 Single Beds, Non-Smoking, Family Room, Microwave And Mini-Refrigerator

  • Sleeps 4

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4

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About the area

Lubbock

In Lubbock .Stay at this Lubbock hotel and you'll be within half a mile (1 km) of Ballet Lubbock and 2 miles (3 km) of South Plains Mall. Lubbock Premiere Cinema and West End Center are also within 2 miles (3 km).

What's nearby

  • Ballet Lubbock - 7 min walk - 0.6 km
  • South Plains Mall - 15 min walk - 1.3 km
  • Lubbock Premiere Cinema - 15 min walk - 1.3 km
  • West End Center - 2 min drive - 2.7 km
  • Texas Tech University - 5 min drive - 8.2 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Sonic Drive-In - ‬16 min walk

About this property

Best Western Lubbock West Inn & Suites

Lubbock guestrooms with free WiFi
Best Western Lubbock West Inn & Suites offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Best Western Lubbock West Inn & Suites also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Lubbock hotel.

  • 73 guestrooms or units
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 27-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 11 PM.

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Frequently asked questions

How close is Best Western Lubbock West Inn & Suites to the airport?

Best Western Lubbock West Inn & Suites is 12.5 mi (18-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Lubbock West Inn & Suites?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Best Western Lubbock West Inn & Suites on Mar 31, 2026 start from CA $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Lubbock West Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Lubbock West Inn & Suites.

Does Best Western Lubbock West Inn & Suites offer free breakfast?

Best Western Lubbock West Inn & Suites offers free on-the-go breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a casino at Best Western Lubbock West Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Lubbock West Inn & Suites?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Best Western Lubbock West Inn & Suites?

This hotel offers free self parking.

Does Best Western Lubbock West Inn & Suites have a pool?

Best Western Lubbock West Inn & Suites features a seasonal outdoor pool. Guests can enjoy pool access from 10 AM to 11 PM.

Does Best Western Lubbock West Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Lubbock West Inn & Suites to downtown Lubbock?

Best Western Lubbock West Inn & Suites is 5.3 mi away from Lubbock.

Best Western Lubbock West Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 623 reviews
Rating 8 - Good. 127 out of 623 reviews
Rating 6 - Okay. 72 out of 623 reviews
Rating 4 - Poor. 43 out of 623 reviews
Rating 2 - Terrible. 72 out of 623 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary, Quanah

Liked: Cleanliness, amenities
The room was clean, well decorated and spacious. The breakfast was good, with variety. The staff was friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities
Clean room and staff was helpful
Stayed 1 night in Dec 2025

4/10 Poor

Marci

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Moldy bathtubs, elevators felt like they were about to break, lamp didn’t work, remote didn’t work, ceiling fan didn’t work. Not worth the money.
Stayed 1 night in Dec 2025

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. Room could have been cleaner. Room kitchen didn’t have dishes. Loved the large room with separate sitting area.
Stayed 7 nights in Dec 2025

8/10 Good

Kerina

It was a great stay..
Stayed 1 night in Dec 2025

8/10 Good

Kristopher

Liked: Cleanliness, amenities, property conditions & facilities
Yes— shower might need some updating and the light bulbs could be replaced with better illuminated and functioning LEDs . Otherwise, clean and spacious rooms
Stayed 7 nights in Dec 2025

10/10 Excellent

Terra

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

6/10 Okay

Lynn

Stayed 1 night in Dec 2025

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nicely set up but there were some issues with cleanliness. Room lock card went bad and had to get new room cards. Overall was OK but can't give it top reviews.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spacious and clean the staff was very friendly
Stayed 1 night in Dec 2025

8/10 Good

Veronica

Stayed 1 night in Dec 2025

8/10 Good

Larry

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Lanceson

Liked: Cleanliness, staff & service, amenities
Clean , great complimentary breakfast , room is very spacious. Lots of amenities
Stayed 9 nights in Dec 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness
The bath tub was rusty and dirty, the pillows and sheets had stains and smelled, the room smelled. The WiFi wasn’t working properly and our tv wasn’t working either.
Stayed 2 nights in Dec 2025

2/10 Terrible

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
We got to our room and immediately started looking for a new hotel. The room was very dingy and had dirty towels and trash everywhere. Couch was stained and dirty. The shower was moldy, I would not recommend staying here.
Stayed 1 night in Dec 2025

4/10 Poor

Alphonso

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Kwy card kept not working
Stayed 7 nights in Dec 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Pam

Business traveller
Liked: Cleanliness, staff & service, amenities
Front desk person friendly and very helpful, room is clean and quiet(could be cooler).
Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service
Yes it was nice
Stayed 2 nights in Dec 2025

8/10 Good

Juan

Stayed 1 night in Dec 2025

4/10 Poor

Kamesha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There were many unfavorable impressions about this property. There was no sense of care in being dealt with as a guest. The room was not clean. Hair was everywhere and when this was brought to the attention of the staff it was not resolved. When asked for towels and linen the quality was poor. For a wash cloth, it was torn from a larger towel. The linen for the pull out was not standard as well.
Stayed 5 nights in Nov 2025

10/10 Excellent

ELENA

Stayed 2 nights in Nov 2025

6/10 Okay

Gloria

Travelled with family
Liked: Staff & service
the mattresses need to be replaced, they are old and the frame also needs to be updated. i sat in the corner and the whole think lifted. they also need to fix the elevator it sounded like it was going to break the shaking actually scared by 1 year old nephew and he started crying.
Stayed 1 night in Dec 2025