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MCM Eleganté Hotel & Suites

3.5 star property
3.5-star hotel near Texas Tech University

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool

Explore the area

Map
801 Avenue Q, Lubbock, TX, 79401
  • Buddy Holly Center
    ‪19 min walk‬
  • Texas Tech University
    ‪3 min drive‬
  • University Medical Center
    ‪3 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Lubbock

City center stay.Within a 10-minute walk of this Downtown Lubbock hotel, you'll find Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial. Also, Louise Hopkins Underwood Center for the Arts is within half a mile (1 km) and Texas Tech University is within 2 miles (3 km).

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.3 km
  • Buddy Holly Center - 19 min walk - 1.6 km
  • Jones AT&T Stadium - 2 min drive - 3.4 km
  • Texas Tech University - 3 min drive - 3.0 km
  • University Medical Center - 3 min drive - 4.5 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Bier Haus - ‬12 min walk
  • ‪Two Docs Brewing - ‬14 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

MCM Eleganté Hotel & Suites

3.5-star hotel near Texas Tech University
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

  • 293 guestrooms or units
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 557 out of 1007 reviews
Rating 8 - Good. 231 out of 1007 reviews
Rating 6 - Okay. 118 out of 1007 reviews
Rating 4 - Poor. 50 out of 1007 reviews
Rating 2 - Terrible. 51 out of 1007 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Stayed 1 night in Apr 2025

4/10 Poor

Scott

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
Imagine this. Big event (cornhole tournament) going on at events center next door. Packed house at hotel. Two lady dining room attendant's advised Dining room Closed for lunch (only soup/salad) SATURDAY because “CHEF” was out getting supplies at 12:30PM and should be good to go by 4:00 service. Only to find out later there were two more chefs in back!!!! I can Tell you that I wouldn’t trust any of these people on the noon shift from that day. Shady s-it going on here. The bar gal and evening dining room lady attendants were DELIGHTFULL!! Won’t happen again.
Stayed 3 nights in Feb 2025

6/10 Okay

Megan Jae

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value

Nice and quiet. Clean rooms. A good value overall.
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandra

Stayed 1 night in Mar 2025

6/10 Okay

Clarence

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Sliding down hill slowly

I have a love-hate relationship with this hotel. I love the onsite restaurant, I love the breakfast, I love the rooms in the Atrium. I don't love that the ice machines never work, the vending rarely works and the crazy noise around the property (loud teens and drunk adults).
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was just for one night and we loved it we ate at rustlers for dinner amd it was amazing and their breakfast was amazing as well
Stayed 1 night in Mar 2025

10/10 Excellent

Anatole

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Carmen

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Everything is very dated. I had to keep pulling out furniture to find electrical outlets, the shower/bathroom faucets had lost their mounting, and the bed had ghostly looking imprints in them. Breakfast was rough….
Stayed 1 night in Mar 2025

10/10 Excellent

Jesse

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Has a really nice bar for socializing.
Stayed 2 nights in Feb 2025

6/10 Okay

Tara

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Maintenance was rude, if the tub doesn’t drain, he'll blame you for shaving. If your plumbing can't handle one person shaving, there was problems before the guest arrived. I waited for the tub to drain for at least 5 minutes. As soon as I turned the water on, the water started holding in the tub with the drain OPEN. Maybe it was the crust that came out of the drain when I turned it on, that clogged up the pipes... just a thought. Hopefully they fix the plumbing, and the maintenance guys attitude. He should also do the job the right way, AND have good hospitality skills. Both are lacking.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jamison

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Luke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go-to when visiting LBK. Rooms were clean and prepped. Best hotel breakfast in town. A
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and quick check in experience. We had a very nice room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location to the civic center was great and within walking distance!
Stayed 1 night in Feb 2025

8/10 Good

Juan

Travelled with family
Liked: Staff & service, property conditions & facilities

Great for what it’s worth

The hotel was overall a great stay. The room we had did have a lot plumbing issue, but front desk answered right away and sent maintenance to fix it. Maintenance guy was very friendly and address the matter quickly. The beds were comfortable, but pillows can always be better. For the pricing of the stay, you get what you pay for. If you’re wanting something better and more comfortable, you could probably room elsewhere. Otherwise the convince of having a bar and small restaurant on the first floor is a cool feature.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Stayed 1 night in Feb 2025

10/10 Excellent

Britney

Travelled with family and small children
Liked: Cleanliness, staff & service
Out dated
Stayed 1 night in Feb 2025

6/10 Okay

Craig

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very “tired”. We have stayed there a few times.They need an overall renovation. The elevator is ancient. The bedside lamps and shades are old. No usb/outlets on bedside lamp. The shower heads need replacing. The tub didn’t drain well. The toilet was leaking water to under the floor tiles(they did come fix that). One of the mattresses had a crater in it from wear. The carpet is worn and stained. The thermostat on the heat/ac unit did not work properly. Unless the property get a major facelift, we will not be staying there again.
Stayed 2 nights in Feb 2025