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MCM Eleganté Hotel & Suites

3.5 star property
3.5-star hotel near Lubbock Memorial Civic Center

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Photo gallery for MCM Eleganté Hotel & Suites

Interior
Interior
Breakfast, lunch, dinner served; American cuisine
Lobby sitting area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪3 min walk‬
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(112 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(42 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(33 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior

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  • Breakfast included
  • Pet friendly
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CA $117 total
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About the area

Lubbock

City center stay.With a stay at this Downtown Lubbock hotel, you'll be within half a mile (1 km) of Lubbock Memorial Civic Center and 2 miles (3 km) of Jones AT&T Stadium. Buddy Holly Center and Texas Tech University are also within 2 miles (3 km).

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.3 km
  • Buddy Holly Center - 19 min walk - 1.6 km
  • Jones AT&T Stadium - 2 min drive - 3.4 km
  • Buddy Holly Statue and West Texas Walk of Fame - 2 min drive - 3.8 km
  • Texas Tech University - 4 min drive - 2.3 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Paint Rock Coffee Co. - ‬11 min walk
  • ‪BierHaus Lubbock - ‬13 min walk
  • ‪Two Docs Brewing - ‬14 min walk

About this property

MCM Eleganté Hotel & Suites

3.5-star hotel near Lubbock Memorial Civic Center
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

  • 293 guestrooms or units
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 684 out of 1220 reviews
Rating 8 - Good. 252 out of 1220 reviews
Rating 6 - Okay. 151 out of 1220 reviews
Rating 4 - Poor. 74 out of 1220 reviews
Rating 2 - Terrible. 59 out of 1220 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Dec 2025

4/10 Poor

Adolfo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Older rooms, water drained slow in tub and mold in shower area
Stayed 1 night in Dec 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
Room was clean, a bit outdated but fine. The staff was great and dinner was great at the restaurant. The steak was cooked perfectly.
Stayed 1 night in Dec 2025

10/10 Excellent

Cristina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff where friendly room was nice only thing was people where noisy at night time bathroom drained was poor
Stayed 2 nights in Dec 2025

8/10 Good

Katie

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was amazing. Everyone was so nice
Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Stayed 3 nights in Dec 2025

6/10 Okay

Patrick D

Travelled with family
Liked: Cleanliness, staff & service, amenities
Personnel were great, as usual. The breakfast is beyond good, it was outstanding each day, although there was no toast as an option either day. The problem was the groups smoking illegal drugs in the parking lot and that someone pushed a spike into the sidewall of one of our tires. I’d highly suggest security for the parking lot, more lighting, and a better fence
Stayed 2 nights in Dec 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 1 night in Dec 2025

4/10 Poor

Brenda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in this hotel. It is old and outdated. Needs a major renovation!
Stayed 1 night in Dec 2025

2/10 Terrible

Lomer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old, needing lots of repairs. Lots of bad people looking into vehicles in parking lot, needs security. Overall bad
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

2/10 Terrible

Terry

Travelled with partner
Disliked: Property conditions & facilities
Had a suite and room was old and outdated. No water pressure and no hot water. Couldn’t even take a shower. Very dissatisfied, especially for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Loren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous
Stayed 2 nights in Dec 2025

10/10 Excellent

Lucia, Medford

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so amazing, very accommodating! Very clean ! Shuttle was great ! Free breakfast was excellent.
Stayed 8 nights in Dec 2025

2/10 Terrible

Logan

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities
Rooms are outdated and when I went to go to bed the bottom sheets were soaking wet which made the mattress wet. Parking spaces are to close together hard to park SUVs in the parking lot had to park in the back of the hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities
Nice Hotel near the Texas Tech campus. Very nice hotel with excellent staff. Bonus was the 24 hour shuttle. Driver was very courteous and went the extra mile in service. Nice restaurant with free breakfast. Dinner there was excellent and there was a bar for after dinner drinks by the fireplace. Definitely would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, clean, comfortable beds. Everyone there was so friendly. The shuttle service was amazing
Stayed 2 nights in Dec 2025

4/10 Poor

Jimmy

Bed was hard and the elevator did not work properly. Bathroom floor leaked.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

2/10 Terrible

Aaron

Stayed 1 night in Dec 2025

10/10 Excellent

Jesse

Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Stayed 2 nights in Dec 2025

10/10 Excellent

Talina

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, fresh and delicious breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2025