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AMERON Luzern Hotel Flora

4.0 star property
4-star hotel near Chapel Bridge

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Photo gallery for AMERON Luzern Hotel Flora

Italian cuisine
Lobby
Reception
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Boutique Comfort

Premium bedding, in-room safe, blackout drapes, soundproofing

Boutique Comfort

  • Sleeps 2

View all photos for Boutique Premium

Premium bedding, in-room safe, blackout drapes, soundproofing

Boutique Premium

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(101 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Premium Room

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Comfort Room

9.0 out of 10
Wonderful
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(49 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Boutique Single Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Boutique Single Room

  • Sleeps 1

View all photos for Boutique Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Boutique Room

  • Sleeps 2

View all photos for Boutique Deluxe

Premium bedding, in-room safe, blackout drapes, soundproofing

Boutique Deluxe

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Lucerne

Heart of Lucerne.With a stay at this Lucerne hotel, you'll be steps from Chapel Bridge and Museum Sammlung Rosengart. Jesuit Church and St. James Way are also within half a mile (1 km).

What's nearby

  • Chapel Bridge - 2 min walk - 0.2 km
  • Jesuit Church - 2 min walk - 0.2 km
  • Lucerne Town Hall - 3 min walk - 0.3 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Lake Side Promenade - 9 min walk - 0.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Heini - ‬3 min walk

About this property

AMERON Luzern Hotel Flora

4-star hotel near Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1646 square feet (153 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at AMERON Luzern Hotel Flora. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 161 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1646 sq ft of conference space
  • 153 sq m of conference space
  • Built in 1978
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 28 per night)
  • Self parking on site (CHF 28 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 14 for children
  • Self parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number KZV-SLU-000031

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

AMERON Luzern Hotel Flora Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1054 reviews
Rating 8 - Good. 234 out of 1054 reviews
Rating 6 - Okay. 67 out of 1054 reviews
Rating 4 - Poor. 18 out of 1054 reviews
Rating 2 - Terrible. 17 out of 1054 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Susana

Stayed 2 nights in Oct 2025

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jane, Mascot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful, room is clean and great breakfast. Hotel is close to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great but definitely not free It cost about $25. A day!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Yes the only problem we had they were unable to fix the noise in our bathroom room 601. Other than that very nice place to stay and convenient location.
Stayed 2 nights in Oct 2025

6/10 Okay

Gill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was warm and cramped despite paid upgrade. Shower wouldn't close. Area outside window was noisy. Didn’t sleep well. Disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location - easy access to the station and right in the heart of the city. We would stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Symone X

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not pick breakfast options but is satisfied with other services, such as free minibar, etc. hotel supplied 2 memory foam pillows straight away after receiving guests first night feedback. Hotel is warm and clean, quiet and convenient (close to central stations),staffs are warm and helpful,.. A stay filled with warm memories for us! Definitely will choose this hotel again if coming back to Luzern city!
Stayed 2 nights in Oct 2025

8/10 Good

Diane, Onaway

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but expensive and no breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

VICTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Location is great, staff is great and restaurant is amazing! Loved everything about our stay in Luzern. I recommend it.
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, only issues were getting to the hotel at 9:30am then having to wait until 3pm for checkin after traveling for 18hours; having room blinds that keep falling out of track when closed. Most of staff were very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Xuan

Stayed 1 night in Oct 2025

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful,clean and modern hotel,walkable everywhere,
Stayed 2 nights in Oct 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious room ,, great friendly staff ,, clean bathroom , comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at the Ameron Luzern Hotel Flora. It was a clean modern property and an easy walk to the train station and a walk over the bridge to Old Town Lucerne. It had an excellent breakfast with a good variety.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 4 nights in Oct 2025

10/10 Excellent

Rudolf, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom. Central location
Stayed 1 night in Oct 2025

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Would stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, great amenities!
Stayed 1 night in Oct 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room on top floor. No view of note from the balcony/windows, sadly, but hotel very conveniently located close to the station, the river/lake, covered bridges, and other major landmarks. Easy to explore by foot from the hotel. Restaurant was disappointing inasmuch as we struggled to understand the options on the menu. Staff just directed us to a QR code for English version of menu, but that wasn't easy to decipher or use and staff didn't provide additional assistance. Food decent though. Plenty of choice offered at breakfast. Had a pleasant stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Zhizheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and nice staff
Stayed 1 night in Oct 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025