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AMERON Luzern Hotel Flora

4.0 star property
4-star hotel near Chapel Bridge

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Photo gallery for AMERON Luzern Hotel Flora

Lobby sitting area
Lobby
Terrace/patio
Italian cuisine
Premium bedding, in-room safe, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Comfort Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Comfort Room

9.0 out of 10
Wonderful
(30 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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Premium bedding, in-room safe, blackout drapes, soundproofing

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(48 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

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Standard Room

Standard Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(98 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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Deluxe Room

Deluxe Room

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Premium Room

8.8 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Single Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

About the area

Lucerne

Heart of Lucerne.With a stay at this Lucerne hotel, you'll be steps from Chapel Bridge and Museum Sammlung Rosengart. Jesuit Church and St. James Way are also within half a mile (1 km).

What's nearby

  • Chapel Bridge - 2 min walk - 0.2 km
  • Lucerne Town Hall - 3 min walk - 0.3 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Chateau Guetsch - 13 min walk - 1.1 km
  • Swiss Transportation Museum - 3 min drive - 2.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Heini - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬3 min walk

About this property

AMERON Luzern Hotel Flora

4-star hotel near Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1646 square feet (153 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at AMERON Luzern Hotel Flora. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 161 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1646 sq ft of conference space
  • 153 sq m of conference space
  • Built in 1978
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 28 per night)
  • Self parking on site (CHF 28 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per day.
  • Cribs (infant beds) are available for CHF 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 14 for children
  • Self parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night
  • Crib (infant bed) fee: CHF 50.0 per day
  • Rollaway bed fee: CHF 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number KZV-SLU-000031

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

Reviews

AMERON Luzern Hotel Flora Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 697 out of 1032 reviews
Rating 8 - Good. 237 out of 1032 reviews
Rating 6 - Okay. 61 out of 1032 reviews
Rating 4 - Poor. 19 out of 1032 reviews
Rating 2 - Terrible. 18 out of 1032 reviews

Reviews

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a really convenient location. Just steps away from Chapel Bridge and also very close to the train station. The front desk staff were very friendly and even helped us booking our tickets for Mt. Pilatus.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kamal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was my first time in Switzerland and it couldn’t have been a better introduction to the country. The hotel is conveniently located close to the train station and the staff is very friendly plus, the hotel rooms themselves are more spacious than I found in other European hotels.
Stayed 5 nights in Jun 2025

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly service at checkin. Very informative and helpful. Room attendants were happy and accommodating as well. The attached restaurant offered delicious italian cuisine. The hotel was in a great location; off the main road and close to old town and the train station. We will choose this location again on our next Lucerne trip.
Stayed 3 nights in Jun 2025

10/10 Excellent

Humphrey

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay. Would do it again.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This Hotel is in a great location. Staff are nice and the rooms are very clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic staff! Hotel and rooms are very nice and updated. Only complaint is the quality of the bed (too soft) and pillows (too hard/lumpy)
Stayed 2 nights in Jun 2025

8/10 Good

Shahid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Shoba

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The room was way too hot- the air conditioning did not work. It was not enough value for the money paid… great location thouj
Stayed 1 night in Jun 2025

10/10 Excellent

cherith

Travelled with family
Liked: Amenities
Front desk team member staff provided exemplary service! They spoke to us in English, asked if we wanted them to hold our luggage and suggested a short walking tour of the city!
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon, Augustine Heights

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were excellent, property is super convenient to the train station and Chapel Bridge. Lovely rooms and property.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Jun 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service was great! Rooms were hot. Our group had 4 rooms and we all couldn’t get them cool enough overnight,
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

10/10 Excellent

Corian

Liked: Cleanliness, amenities, property conditions & facilities
They offer various options for pillows and other services to help with sleeping. Very clean and newly renovated place. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Ravali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

diana

Stayed 2 nights in May 2025

2/10 Terrible

Vikash

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is certainly not a 4 star property. The rooms are super crunch and lives no space to walk or sit at all. We booked a courtyard view room and got a construction site/ warehouses view. The room doesn't even have basic amenities like a iron board . The staff at the front desk are super rude and gave me a queen bed despite booking a king size bed. Expedia agent had to intervene to get the right room allotted to me. Won't recommend this place at all other then vicinity to station and the chapel Bridge.
Stayed 2 nights in May 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel itself was awesome. The only issue we had was there was road construction outside that woke us up when they started working at 6:00am. The location of the hotel was perfect and we would definitely stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Julie, Wilmington

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic location!! Very clean and well maintained. This hotel has the best included hotel breakfast of any that i’ve ever seen! I would stay here again!!
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
AMERON is a wonderful hotel - modern decor, friendly and very helpful staff, and an excellent breakfast buffet that even included prosciutto fresh from a slicer! We were impressed with the amount of space in the room, and the location of the hotel was perfect as it was in the middle of the train station, marina, and the main area of shops and restaurants, a block away from Chappel Bridge.
Stayed 2 nights in May 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, courteous and helpful staff. Nice upgraded rooms! 👍
Stayed 3 nights in May 2025

10/10 Excellent

YARIS

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 1 night in May 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in May 2025