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Astoria Lucerne

4.0 star property
4-star hotel near Chapel Bridge

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Photo gallery for Astoria Lucerne

3 bars/lounges, rooftop bar
Reception
Front of property
3 bars/lounges, rooftop bar
Design Twin Room (Panoramic View)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

Map
Pilatusstrasse 29, Lucerne, 6003
  • Chapel Bridge
    ‪5 min walk‬
  • Lucerne Town Hall
    ‪6 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, in-room safe, desk, soundproofing

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, soundproofing

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Bathroom

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed (King)

Shower, hair dryer, towels

Standard Double Room, 1 King Bed (King)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View)

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Triple Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

About the area

Lucerne

In Lucerne .Within a 5-minute walk of the hotel, you'll find Museum Sammlung Rosengart and Franciscan Church. Jesuit Church and Mt. Rigi are also within half a mile (1 km).

What's nearby

  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Chateau Guetsch - 13 min walk - 1.1 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne Station - 6 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Mövenpick - ‬2 min walk
  • ‪Tacuba - ‬3 min walk
  • ‪Pastarazzi GmbH - ‬3 min walk
  • ‪la vie en rose Restaurant - ‬2 min walk
  • ‪Pacifico - ‬3 min walk

About this property

Astoria Lucerne

4-star hotel near Chapel Bridge
There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A health club, a nightclub, and a rooftop terrace are also featured at Astoria Lucerne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

  • 252 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Nightclub
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
Astoria Lucerne offers 252 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, German, Italian

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 55 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • Health club
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered self parking fee: CHF 55 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 712 reviews
Rating 8 - Good. 250 out of 712 reviews
Rating 6 - Okay. 61 out of 712 reviews
Rating 4 - Poor. 31 out of 712 reviews
Rating 2 - Terrible. 20 out of 712 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

michael

Low average
Stayed 4 nights in Apr 2025

8/10 Good

Guenter, Erlangen

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Convenient location to visit down town, Restaurants shops Bus station is really Close and so is the Train Station
Stayed 3 nights in Feb 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized rooms. Excellent staff. Very convenient to transportation. Reasonably priced
Stayed 3 nights in Feb 2025

6/10 Okay

Val

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

David g

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Melanie

Nice property, a little noisy from roof top bar but only one night. Overall comfortable
Stayed 3 nights in Dec 2024

8/10 Good

Neil

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Debbie

Stayed 2 nights in Dec 2024

6/10 Okay

Yashket

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

SILVIA

Travelled with family
Hotel great location great staff great only not excellent because the shower was too tiny and with low pressure
Stayed 1 night in Jan 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and restaurants downtown. Roman at the front desk was great in explaining dinner options
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

Mita

Stayed 1 night in Dec 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Philipp

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Room Size and Storage

In the center of Luzern, and located very close to Down Town Luzern. Easy to find and to unload the Car. I booked two Rooms. One for me and one for two family members. Room Service wIas outstanding. Clean and perfect with new towels. It couldn't have being better. Very nice Bathroom/Shower. However I had to store my Luggage open in the Bath Room, since I could barely walk around the bed. The furniture was nice but almost no shelfs and no drawers to store my clothes and/or luggage. Very annoying during a 6 day stay. The title of the Room is vastly over stated and misleading. Temperature in my room was too low. (it was very cold outside, but still) The room of my Daughter however had a reasonable size, but also practically now place (shelfs/drawers) to store clothes/luggage etc., especially for two guests. The Beds have nice firm mattresses the cushions however could be surely better. The staff was knowledgeable and showed interest to help. Very pleased. I was welcomed to stay and informed in a professional way about my options regarding parking the car in the Hotel Garage and usage of Public Transportation. If it wasn't for the Room Size and Storage capacity/capability it would've being almost perfect. Thank you. Phil
Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Thin Walls

Hotel was good but walls were extremely thin. We could hear road noise (not a busy main road) and outside chatter all evening. We could also hear other couples all night and bathroom pipes from other rooms.
Stayed 3 nights in Dec 2024

6/10 Okay

Jacob

Travelled with partner
Night clubs are on the roof. Weird place later at night and loud. People clubbing use the elevators and the elevators are trashed. Restaurants associated with hotel are also bland and very over priced. The little Vietnamese place on the backside of the hotel is better then “Mekong”.
Stayed 2 nights in Dec 2024

8/10 Good

Roya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff were the least helpful of anywhere , and that's saying a lot since I have traveled to a lot of remote places in the world.
Stayed 2 nights in Dec 2024

4/10 Poor

Dyana

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We did a room upgrade, and even with the upgrade, the room was super basic. It’s two twin bed, so if you and your couple sleep together, you one of you will fall in the middle because the beds will slide away. Very noisy too.
Stayed 3 nights in Dec 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy room and loved the location
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Location Only

Staying here is not worth it. Need higher tier room to have coffee maker, escalator is out of service, hallway in my floor smells like old carpet, third bed is made of rock and to top it all...the thumping music(noise) from the roof top bar until 3am. Have a good rest.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great nice room nice breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Jurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and staff was lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024