Note fondée sur 121 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
91 % des clients le recommandent
3,9 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 11 févr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2021 par Radisson Blu Hotel MBD Ludhiana, Gestion de l’hôtel
Dear Suresh Thank you for taking the time out and sharing your valuable feedback regarding your recent stay with us. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. Feedback is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain and enhance the reputation that is synonymous with the Radisson brand. Radisson Blu Hotel MBD Ludhiana prides itself on ensuring that all our guests have a great experience and clearly we have fallen short of it on this occasion. I would, however, request you to please treat this as a solitary incident, and I sincerely do hope that this does not mar the overall impression you hold of us and, that you would give us another opportunity to welcome you back. I would like to assure you that the team and I will ensure that you have a flawless and memorable experience. I look forward to hearing from you and welcoming you back. I look forward to welcoming you soon.
4 sur 5
par baar corentin de Belgique

services agréable

Publié le 8 oct. 2013 sur Hotels
Bonne situation d'un point de vue géographique
4 sur 5
par baar corentin de belgique

service de qualité

Publié le 7 oct. 2013 sur Hotels
hôtel parfait pour un séjour dans le cadre d'affaires - la nourriture est assez bien présenté et bonne
3 sur 5
par un voyageur

Publié le 14 mars 2024 sur Expedia
Rooms didn’t have facilities mentioned
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear Ms. Aarti,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
1 sur 5
par un voyageur

Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear Simran,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
3 sur 5
par un voyageur

Publié le 6 mars 2024 sur Expedia
None
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear Lovepreet,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
3 sur 5
par un voyageur de Oxnard

Publié le 20 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear Tajinder,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
2 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Expedia
Noisy rooms with blaring music at midnight, poor housekeeping in most areas, staff was worried about a bottle of Soda water at checkout. Can do better in most areas. Not worth the price!
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear Kuldeep,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
5 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear Taranjit,Greetings from Radisson Blu Hotel MBD Ludhiana.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
5 sur 5
par un voyageur

Publié le 23 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Sanchit Malhotra, Gestion de l’hôtel
Dear TejveerWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Sanchit MalhotraRadisson Blu Hotel MBD Ludhiana