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Best Western Hotel Bellevue Au Lac

4.0 star property
4-star family-friendly hotel near LAC Lugano Arte e Cultura, connected to a rail/subway station

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Photo gallery for Best Western Hotel Bellevue Au Lac

Free breakfast
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Lunch and dinner served, local cuisine
Deluxe Room, Balcony
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View in a map
Riva Antonio Caccia 10, Lugano, TI, 6900
  • Place, LAC Lugano Arte e Cultura
    ‪10 min walk‬
  • Place, Via Nassa
    ‪10 min walk‬
  • Place, Palazzo dei Congressi
    ‪2 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪61 min drive‬

Room options

View all photos for Executive Single Room with Partial Lake view from the Balcony

Executive Room, 1 Single Bed, Partial Lake View (Balcony)

Executive Single Room with Partial Lake view from the Balcony

7.6 out of 10
Good
(5 reviews)
  • Partial lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room with Partial Lake view from the Balcony

Executive Room (Balcony)

Executive Double Room with Partial Lake view from the Balcony

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room with Partial Lake view from the Balcony

Executive Room, 2 Single Beds (Balcony)

Executive Twin Room with Partial Lake view from the Balcony

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Twin Room with Direct Lake View

Deluxe Room, Balcony

Deluxe Double Twin Room with Direct Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite with Partial Lake View from the Balcony

Junior Suite (with Sofabed)

Junior Suite with Partial Lake View from the Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite with Partial Lake View from the Balcony

Suite, 1 Double Bed with Sofa bed (with Sofabed) | Room amenity

Suite with Partial Lake View from the Balcony

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room with Direct Lake View

Deluxe Room, Balcony

Deluxe Double Room with Direct Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Superior with Direct Lake View

Junior Suite, Balcony | Room amenity

Junior Suite Superior with Direct Lake View

  • Lake view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Lugano

Loreto stay.Within a 15-minute walk of this Loreto hotel, you'll find LAC Lugano Arte e Cultura and Via Nassa. Palazzo dei Congressi and Lake Lugano are also within 2 miles (3 km).

What's nearby

  • LAC Lugano Arte e Cultura - 10 min walk - 0.8 km
  • Via Nassa - 10 min walk - 0.8 km
  • Piazza della Riforma - 16 min walk - 1.4 km
  • Palazzo dei Congressi - 2 min drive - 1.8 km
  • Lake Lugano - 4 min drive - 4.6 km

Getting around

  • Lugano Funicular Station - 7 min drive
  • Lugano-Paradiso - 10 min walk
  • Milan Malpensa Airport (MXP) - 68 min drive

Restaurants

  • ‪GourmetBar - ‬5 min walk
  • ‪La Cucina di Alice - ‬14 min walk
  • ‪Bar Vela - ‬13 min walk
  • ‪La Veranda - ‬1 min walk
  • ‪Boatcenter Lugano - ‬9 min walk

About this property

Best Western Hotel Bellevue Au Lac

4-star family-friendly hotel near LAC Lugano Arte e Cultura, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 883 square feet (82 square meters) and includes conference space. A seasonal outdoor pool, a library, and a terrace are also featured at the family-friendly Best Western Hotel Bellevue Au Lac. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lugano hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 883 sq ft of conference space
  • 82 sq m of conference space
  • Built in 1898
  • Breakfast available (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Hotel Bellevue Au Lac offers 64 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lugano hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LCD televisions come with digital channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 35 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Books
  • Library
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 21 2025 to March 15 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Hotel Bellevue Au Lac

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 40.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.81 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 0.16 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 240 per vehicle (maximum occupancy 5)
  • Covered self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 35 per day (459 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Bellevue Au Lac
Best Western Bellevue Au Lac
Best Western Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac
Best Western Hotel Bellevue Au Lac Lugano
Best Western Lugano
Lugano Best Western
Hotel Bellevue au Lac
Best Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac Hotel
Best Western Hotel Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac Hotel Lugano

Best Western Hotel Bellevue Au Lac Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 171 out of 398 reviews
Rating 8 - Good. 148 out of 398 reviews
Rating 6 - Okay. 46 out of 398 reviews
Rating 4 - Poor. 20 out of 398 reviews
Rating 2 - Terrible. 13 out of 398 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vicentiu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel with amazing views

An absolutely amazing hotel, very friendly staff and a clean facility.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 3 nights in Jul 2025

10/10 Excellent

Mais

Liked: Cleanliness
Every thing is perfect, clean, location,friendly place
Stayed 3 nights in Jul 2025

8/10 Good

Evan, Palm Springs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself could use a refresh in that it’s a little tired, but the staff were great and the room was clean and comfortable. There was an issue with our first room (a bad smell) and they changed and upgraded the room without question. They were also happy to store our bicycles while we were there.
Stayed 2 nights in May 2025

8/10 Good

Kyriakos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stop over at lugano

Nice hotel with views of the lake and secure car park town within walking distance too .nice breakfast and attentive personnel pool ok
Stayed 1 night in Sep 2024

10/10 Excellent

Odette

Stayed 1 night in Oct 2024

6/10 Okay

Tony

Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellently maintained, directly across the street from Lake Lugano and the Paradiso boat ferry stop. Not in the town center of Lugano but a short 1 KM walk from the center which we appreciated. Close to everything but a little removed and hence quieter
Stayed 4 nights in Sep 2024

10/10 Excellent

marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very goods hotel this is the third time we have stayed at the hotel for a two night stop over as part of a holiday. Clean, friendly staff excellent facilities. We would highly recommend this hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was difficult to locate. No sun. too much shade. But the view of Lac Lugano was amazing.
Stayed 2 nights in Sep 2024

8/10 Good

Hajer

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small considering we got a "suite, but the hotel was absolutely gorgeous, and the location was perfect
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugano Switzerland

The guys at the front desk were quite friendly and helpful - even though we speak only English. The location is amazing as it is right in the waterfront. We would have liked more air conditioning. The breakfast was delicious, beautiful and had so many options.
Stayed 1 night in Jul 2024

10/10 Excellent

Julian, Riehen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good.
Stayed 4 nights in Jul 2024

8/10 Good

Philippe, Palm Springs

Stayed 1 night in Jul 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want an inexpensive place with proximity to shops and things to do this is a great option breakfast as excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Amr

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sriganesh, irving

Stayed 1 night in Jun 2024

10/10 Excellent

Juana I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back soon!

Love the color lace close to Everything within 3 minutes by bus to city center
Lobby
Restaurant
My balcony
Stayed 1 night in Apr 2024

10/10 Excellent

Muna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff is amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Ishak Yagiz

Stayed 1 night in Mar 2024

10/10 Excellent

aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable & convenient.

Very well located for access to Paradiso fery dock & train station, as well as central Lugano. Very friendly & helpful staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a small problem at check in with the room but the gentleman on reception was really great and we changed room. His professional manner and advice regarding the room was very good. We had a good stay and would happily stay again. Loved having a balcony to look out over the lake. Stunning.
Stayed 2 nights in Sep 2023