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Hotel Firenze Lugano

3.0 star property
3-star hotel near Lake Lugano

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Photo gallery for Hotel Firenze Lugano

Exterior
Deluxe Double Room, Balcony
Exterior
Interior
Balcony

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Strada di Gandria 1, Lugano, 6976
  • Place, Funicolare Monte Brè - Cassarate Station
    ‪11 min walk‬
  • Place, Palazzo dei Congressi
    ‪3 min drive‬
  • Place, Lake Lugano
    ‪7 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪10 min drive‬

Room options

View all photos for Triple Room, Terrace

Triple Room, Terrace

Triple Room, Terrace

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room, Bathtub

Triple Room, Bathtub

Triple Room, Bathtub

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room, Lake View

Twin Room, Lake View

Twin Room, Lake View

  • 12 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Balcony

Twin Room, Balcony

Twin Room, Balcony

  • 107 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • Sleeps 3
  • 1 Double Bed

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About the area

Lugano

In Lugano .You'll be within half a mile (1 km) of Funicolare Monte Brè - Cassarate Station and 2 miles (3 km) of Lake Lugano with a stay here. Lugano Exhibition Centre and Palazzo dei Congressi are also within 2 miles (3 km).

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 11 min walk - 0.9 km
  • Mount Brè - 19 min walk - 1.6 km
  • Lungolago - 2 min drive - 1.8 km
  • Palazzo dei Congressi - 3 min drive - 2.1 km
  • Lake Lugano - 7 min drive - 2.1 km

Getting around

  • Lugano Funicular Station - 9 min drive
  • Melide Station - 10 min drive
  • Lugano (LUG-Agno) - 23 min drive

Restaurants

  • ‪Ristorante della Posta - ‬3 min drive
  • ‪Antica Osteria del Porto - ‬4 min drive
  • ‪La Fermata - ‬3 min drive
  • ‪Pane & Zucchero - ‬17 min walk
  • ‪Lugano Marittima - ‬4 min drive

About this property

Hotel Firenze Lugano

3-star hotel near Lake Lugano
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Firenze Lugano.

This 3-star Lugano hotel is smoke free.

  • 5 guestrooms or units
  • Meeting rooms
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Firenze Lugano offers 5 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Reception

ibis budget Lugano Paradiso

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 712 reviews
The price is CA $177
CA $199 total
includes taxes & fees
Oct 19 - Oct 20
ibis budget Lugano Paradiso

Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 29.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Pet fee: CHF 10 per pet, per day
  • Rollaway bed fee: CHF 29.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Firenze Lugano Castagnola
Firenze Lugano
Hotel Firenze Lugano Hotel
Hotel Firenze Lugano Lugano
Hotel Firenze Lugano Hotel Lugano

Reviews

Hotel Firenze Lugano Reviews

6.4

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 24 out of 124 reviews
Rating 8 - Good. 33 out of 124 reviews
Rating 6 - Okay. 28 out of 124 reviews
Rating 4 - Poor. 18 out of 124 reviews
Rating 2 - Terrible. 21 out of 124 reviews

Reviews

10/10 Excellent

Jennifer R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay!

We had a great stay at Hotel Firenze Lugano! The receptionist was so sweet and welcoming, which set a really nice tone for our visit. The location was perfect for us — we walked the Olive Trail to Gandria right from the hotel, and it was a beautiful and manageable distance. We also ate at the onsite restaurant and really enjoyed it — the food was lovely and the atmosphere was relaxed. While there’s no dedicated parking, we were able to find parking nearby without too much trouble. Overall, it was a very nice stay, and the view from the hotel made it even more special. Would happily stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Emylou

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lucca and Lulu went over and beyond to make our stay extra special. Lucca offered to give us a ride to the airport at the last minute when we asked for help since we cannot book an Uber. We arrived at the train station just in time to catch our train to Malpensa airport. Excellent customer service.
Stayed 3 nights in May 2025

4/10 Poor

Philip

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room 5 is part of a one and a half diamond property with a 3 and a half diamond view of Lake Lugano. Room was described as deluxe. Expedia or some one should give us partial compensation.
Stayed 1 night in May 2025

2/10 Terrible

Karly

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and beautiful lake.
Stayed 2 nights in Oct 2024

4/10 Poor

Tristan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one to check in, breakfast (including eggs) were left out at dinner service, couldn’t pay for dinner as the eftpos was broken, no top sheet and duvet smelt of many different perfumes, hair in the bath of an already dirty bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis, Medicine Hat

Travelled with partner
Liked: Amenities
Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay.
Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station). The disadvantage was the main road itself, which was noisy if you have the window open.
Stayed 1 night in Jun 2024

8/10 Good

STEPHANIE, Bishop

Travelled with family
quaint place. Beautiful setting. Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Karla

Liked: Staff & service, amenities, property conditions & facilities
Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.
Stayed 5 nights in Jun 2023

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again.
Stayed 2 nights in Sep 2022

2/10 Terrible

Anju

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

do not expect the standard mattress even..

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Liked: Staff & service

Very basic

There’s only a bed and toilet in the room. Nothing else. No cups. In the toilet, packets of shampoo stuffed at the corner like no one care
Stayed 1 night in Sep 2022

4/10 Poor

Clarence Jeremy

Disliked: Amenities, property conditions & facilities
There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very nice place nice view quite opposite the lake and also have nice restaurants
Stayed 3 nights in Sep 2019

10/10 Excellent

mahvash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

The staff were exceptionally helpful and friendly!!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Location very good, breakfast good ($10/person), rooms older and not very clean, beds different heights, no chair in the room to put clothes down.
Stayed 1 night in May 2019

6/10 Okay

Mohammad

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

cl

Liked: Cleanliness, staff & service, property conditions & facilities
The views are superb! The staff are very approachable and friendly people too! There is a bus stop quite near to the hotel too for the city centre. It is a great place to stay and the food is of a good quality too.
Stayed 1 night in Apr 2019

8/10 Good

Tarmo

Liked: Staff & service
Stayed 5 nights in Jun 2025

4/10 Poor

VERONIKA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Marie-Helene

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

Marchioro

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024