Note fondée sur 64 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 févr. 2024 sur Hotels
conveniently located hotel
Well Trained staff
One of the good hotel in Lusaka
Commentaires de Gestion de l’hôtel
6 févr. 2024 par HGI Lusaka Reservations Team, Gestion de l’hôtel
Dear Beliyurguttu,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2024 par HGI Lusaka Reservations Team, Gestion de l’hôtel
Dear JJ,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
par un voyageur
Publié le 20 janv. 2024 sur Expedia
Really a near hotel with excellent view of lusaka central town and surrounding areas- small yet very functional gym- the bar was excellent with the south African zambian experienced bar man making very tasteful cocktails
Commentaires de Gestion de l’hôtel
22 janv. 2024 par HGI Lusaka Reservations Team, Gestion de l’hôtel
Dear Selemani,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
par un voyageur
Publié le 19 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 déc. 2023 par HGI Lusaka Reservations Team, Gestion de l’hôtel
Dear Chengcai,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
par un voyageur de Santa Clara
Publié le 29 nov. 2023 sur Expedia
Great location, near the market and shopping. The staff is very helpful and friendly. The temperature of the pool was somewhat cold as it's not heated.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par HGI Lusaka Reservations Team, Gestion de l’hôtel
Dear Johan,Thank you for the feedback about your recent stay at our Hotel. We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.Kind regards,HGI Lusaka Reservations Team
par un voyageur
Publié le 13 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 nov. 2023 par HGI Lusaka Reservations Team, Gestion de l’hôtel
We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
par un voyageur
Publié le 15 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2023 par HGI Lusaka Reservations Team, Gestion de l’hôtel
Dear Badi,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
par un voyageur
Publié le 12 oct. 2023 sur Expedia
The property was clean. The staff were nice. At check in, I was not aware of the breakfast time and/or cost. The AC was not working in the common areas. One of the elevators was broken.
Commentaires de Gestion de l’hôtel
12 oct. 2023 par HGI Lusaka Reservations Team, Gestion de l’hôtel
Dear LaToya,Thank you for taking the time to share your experience about your recent stay at our Hotel. We regret that we did not offer you the quality of service you deserve. We strive to offer exceptional service every day, for every guest; we are very sorry that we did not meet your expectations. We hope you will consider staying with us again in the future.
par un voyageur
Publié le 19 sept. 2023 sur Hotels
Good hotel . Ticked most boxes .
Commentaires de Gestion de l’hôtel
20 sept. 2023 par HGI Lusaka Reservations Team., Gestion de l’hôtel
Dear Paul,Thank you for taking time to share your experience about your recent stay at our Hotel. We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.Kind RegardsHGI Lusaka Reservations Team.
par un voyageur de Nakano-ku
Publié le 6 sept. 2023 sur Expedia
２週間滞在しました。宿泊開始当初は、ハウスキーピングにムラがあり全てのタオル類が揃っていない状況もありましたが、これは改善されました。
一番気になったのは、エレベーターの整備状況があまり良くなく、複数日２基あるうちの1基のみが正常に動いていた状況や、一度はエレベーターが急停止して数分間閉じ込められました。
Commentaires de Gestion de l’hôtel
7 sept. 2023 par HGI Lusaka Reservations Team., Gestion de l’hôtel
Dear Atsuhiko,Thank you for your feedback about your recent stay at our Hotel. We sincerely appreciate your feedback and we are very sorry about housekeeping & the elevator experience. We are constantly working to improve our Hotel and your comments will help us improve in this area. We hope you will consider staying with us again in the future.
