Note fondée sur 510 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2020 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2020 par Zack, Gestion de l’hôtel
Hi, Jason! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Zack!
par un voyageur
Publié le 14 mai 2020 sur Expedia
Very fair price and friendly staff. Good transportation links
Commentaires de Gestion de l’hôtel
15 mai 2020 par Ammy, Gestion de l’hôtel
We appreciate your feedback. Hope to welcome you soon. Regards, Joel
par un voyageur
Publié le 6 mai 2020 sur Hotels
Commentaires de Gestion de l’hôtel
17 mai 2020 par Lucas, Gestion de l’hôtel
Hi, Fiona! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Lucas!
par un voyageur
Publié le 3 mai 2020 sur Expedia
No heating or bath/sink plug.until requested. These are simple amenties.
Commentaires de Gestion de l’hôtel
4 mai 2020 par Cheshta, Gestion de l’hôtel
Sorry for the hassle you faced. We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jake
par un voyageur
Cheap but not cheerful.
Publié le 3 mai 2020 sur HotelsI ought to say at the outset that the staff at this hotel were excellent. That being said, whilst it was very cheap, (I really had no option other than to stay here due to the coronavirus issue), everything else was disappointing. The hotel is very "tired" and tatty. I had what was called a "luxury" room. It wasn't. It was small, very dusty and there were greasy stains on the wall. The carpet was frayed and held together by gaffer tape. There was no plug in the sink and the towels had seen better days. The worst aspect was the noise however both from outside and especially inside the hotel.
Commentaires de Gestion de l’hôtel
4 mai 2020 par Cheshta, Gestion de l’hôtel
Hi, Jason! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time. Regards, Jake
par un voyageur
Publié le 14 avr. 2020 sur Hotels
Cutlery was dirty, never given replacement..room was dusty lucky had disinfectant wipes to clean over, air conditioner not working ..people smoking weed under window smell coming into room when open
Commentaires de Gestion de l’hôtel
16 avr. 2020 par Ammy, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us, Jasbir! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Marie
par un voyageur
Publié le 10 avr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2020 par Cheshta, Gestion de l’hôtel
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jordan
par un voyageur
Publié le 30 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
31 mars 2020 par Ammy, Gestion de l’hôtel
Thanks for the positive rating. Hope to welcome you again soon :) Regards, Michael
par un voyageur
Stay away
Publié le 29 mars 2020 sur HotelsExtremely poor attitude of staff. Room booked by NHS for support eorking staff due to covid. Made to wait for 2 hours after a tiresome shift,eventually had to rebook as they were unable to sort and cancelled the first booking. So much for nationwide news about hotels supporting nhs. Requested tajeaway food to be delivered from reception which was agreed but failed. So was tired, could not sleep enough and left hungry, ready for the next shift in 6 hours. Phones dont work, so have to walk to reception even for simple queries. Poor and worned out fixtures. Not even a spoon to stir a cup of tea. I am surprised these places can still function in UK. 2 words, never ever.
Commentaires de Gestion de l’hôtel
30 mars 2020 par Ammy, Gestion de l’hôtel
We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ryan
par un voyageur de Isle of Wight
Publié le 23 mars 2020 sur Expedia
It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget
Commentaires de Gestion de l’hôtel
24 mars 2020 par Ammy, Gestion de l’hôtel
Hi, Tony! We are elated to know that you liked our services. Regards, Ryan
