Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 oct. 2023 sur Expedia
Fantastic place to stay, Neil, Rosemarie and all the staff are so welcoming. A good choice and quality of breakfast which was cooked only once you ordered and therefore was lovely and hot (so many hotels end up with warm breakfasts). We have already recommended to several friends!
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Rosie, Gestion de l’hôtel
Dear Cathy ! Thank you so much for such a fabulous and lovely review of The Dower House Hotel. We are thrilled you loved the breakfast and thank you for recommending us to your friends. We will see you again soon I am sure. With very best wishes Rosemarie
par un voyageur
Publié le 21 oct. 2023 sur Expedia
Beautiful area.
Owners very friendly
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Rosie, Gestion de l’hôtel
Dear John thank you so much for your lovely review. We are pleased you enjoyed your stay and loved the area. We would love to welcome you again soon. With very best wishes Rosemarie
par un voyageur
Dissapointed
Publié le 20 oct. 2023 sur HotelsLovely house and friendly owner. There it begins to unwind.
The room was very nice BUT the heating is broken so instead of having 4 nice radiators pumping out some heat we had one small electric oil filled radiator. So yes the room was cold.
Went downstairs to have a sandwich. I had one round of cheese and my wife had a round of cheese and pickle. We also had a few crisps sprinkled on the side.
We had to leave a day early as my wife wasn’t feeling too well so I just paid the bill without looking. BIG MISTAKE. We were charged £12 for the plain cheese sandwich. Oh that’s £12 each so the total food bill was a mighty £24!!
Before posting this review I emailed the hotel as I think there must have been a mistake. But to date (2 days later) I haven’t even received the courtesy of a reply.
You won’t get fat on the breakfast either. Tasty yes. Portions small. A side order of toast for 2 people was one slice cut in half. Maybe this bread is made with gold dust.
Would I return. No.
Commentaires de Gestion de l’hôtel
21 oct. 2023 par Rosemarie, Gestion de l’hôtel
GrahamWe are pleased you liked the hotel and room but are sorry you were disappointed with some aspects of your stay. We are also sorry you had to leave early and hope your wife is feeling better!Apologies but we did not receive an email from you, otherwise we would certainly have responded very quickly to answer your concerns.We had a temporary problem with the thermostat of our biomass boiler unfortunately and provided oil filled radiators as backup. Luckily it wasn't cold and we did check with guests if they wanted an extra radiator, we could have provided an additional one for you had you asked. The problem was fixed within 24 hours.In terms of the charge for sandwiches we do not believe this is high for a hotel using the finest local produce and providing linen napkins, we have never had the price questioned before.Our breakfast is completely bespoke and guests can have as much or as little as they like, they only have to ask. We provide unlimited hot drinks, toast and if requested a second portion of any breakfast item. We are always very happy to provide more if required and this is genuinely the very first time in 10 years of trading that any guest has ever said our breakfasts were small.Once again we hope your wife is feeling better and are sorry you did not enjoy all aspects of your stay.
par un voyageur
Publié le 15 oct. 2023 sur Hotels
Lovely hosts, dog friendly and great place to stay
Commentaires de Gestion de l’hôtel
19 oct. 2023 par Rosie, Gestion de l’hôtel
Thank you so much for giving The Dower House Hotel a lovely score. We absolutely love looking after our guests so thank you again for enjoying the hotel.!With very best wishes Rosemarie
par un voyageur
Publié le 31 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2023 par Rosie, Gestion de l’hôtel
Dear Adam - thank you so very much!! We are thrilled you enjoyed your stay with us and very much hope you will consider us again!With very best wishesRosemarie
par un voyageur
Publié le 30 août 2023 sur Hotels
Return guests to this friendly hotel in a quiet area five minutes drive from the main town centre. Very comfortable rooms which are all nicely fitted out. We are always made to feel very welcome and our boxer dog even more so. Breakfast is served in a separate dining room or can be taken with your dog in the bar who also receives a little morning treat. Outside in the garden, there is a large fenced exercise area to help keep your dog safe. A great place for a short break and we always look forward to returning. Dogs are not permitted in some of the rooms and so if you are traveling with a dog it is worth checking with the hotel as to which rooms you can book.
Commentaires de Gestion de l’hôtel
31 août 2023 par Rosie, Gestion de l’hôtel
Dear Andy - gosh thank you so very much for giving us such a glowing review! We are of course happy that you enjoyed your stay with us and of course Sadie too!Again we really hope that you will come again and stay with us. Best wishes Neil and Rosemarie
par un voyageur
Publié le 21 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2023 par Rosie, Gestion de l’hôtel
Dear Nigel - thank you so much for the great review! We are happy you enjoyed your stay with us!Best wishes Rosemarie
par un voyageur
Lovely hotel
Publié le 19 août 2023 sur HotelsWe stayed for 2 nights in a standard double (peek )room in July .The room was very nice with a large bathroom with quality fitments,
including a rainfall shower.The breakfast was very good and cooked to order.There is no restaurant for evening meals but this is not a problem as the hosts recommended the ship inn not far away.A family run restaurant where we dined twice .The hosts are super friendly ( I haven’t been hugged leaving a hotel before) and I’m sure they would accommodate any reasonable request you may have .We didn’t get to use he outside pool due to the weather which was the only downer on an enjoyable stay
Commentaires de Gestion de l’hôtel
20 août 2023 par Rosie, Gestion de l’hôtel
Thank you so much Andrew for such a glowing review! Wow we are so happy you enjoyed your break with us and we very much look forward to welcoming you both again - hug mandatory !! Best wishes Rosemarie
par un voyageur
Publié le 21 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2023 par Rosie, Gestion de l’hôtel
Dear Sarah Wow thank you so very much!! We are so pleased you enjoyed your stay with us!Best wishesRosemarie
par un voyageur de Horsham
Publié le 10 juill. 2023 sur Expedia
The location is very good, being just a 10 min drive to Lyme Regis centre, with a very good car park as you enter the town, free after 6pm! Good restaurants, some of vehicular close on Sunday. Rooms very comfortable and a very warm welcome with a hearty breakfast
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Rosie, Gestion de l’hôtel
Dear Francis thank you so very much for a lovely heartfelt review! We are so happy that you enjoyed your stay with us and very much hope you will return! With very best wishes Rosemarie
