Ratings based on 301 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 21, 2023
Many of the parks activities were closed and there were very few staff available to answer questions. The room was very clean and comfortable but other than a bottle of water, no tea, coffee or any other food or beverage amenities were offered in the room. The complimentary breakfast was temperature challenged but fine.
by A traveller
Not a holiday resort hotel.
Posted Dec. 22, 2022 on HotelsRoom is too small. The only good thing is the free breakfast.
by A traveller
Posted Jul. 20, 2022 on Hotels
Comment from Hotel Management
Jul. 24, 2022 by GS, Hotel Management
親愛的Lai,
非常感謝您對挪亞方舟度假酒店的評價，很高興我們能為您提供舒適的住宿體驗，並期待再次歡迎閣下蒞臨。
顧客服務部上
by A traveller
Posted Jun. 19, 2022 on Expedia
Clean and spacious room. Nice park and beach nearby.
Comment from Hotel Management
Jun. 19, 2022 by GS, Hotel Management
Dear Pui Ling,
Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Noah’s Ark Hotel and Resort. We hope to see you again soon, and please do not hesitate to let me know if I can be of any assistance with your future stays.
Kind regards
Guest Services Team
by A traveller
Posted May 24, 2022 on Hotels
Comment from Hotel Management
May 25, 2022 by GS, Hotel Management
親愛的Ms Wing Sze Louisa,
感謝您選擇入住挪亞方舟度假酒店。對於我們服務未有達到您的期望，我們衷心抱歉。您的回饋對我們非常重要，並已即時將您的意見傳達至相關部門並採取行動，以提升我們的服務質素。
再次感謝您的寶貴分享，有機會的話我們希望瞭解更多關於您的住宿喜好，以便下次作出跟進。期待在不久的將來能再次歡迎你。
顧客服務部上
by A traveller
Posted Feb. 20, 2022 on Hotels
Comment from Hotel Management
Feb. 21, 2022 by GS, Hotel Management
親愛的Lok Man,
非常感謝您對挪亞方舟度假酒店的評價，很高興我們能為您提供舒適的住宿體驗，並期待再次歡迎閣下蒞臨。
顧客服務部上
by A traveller
Posted Nov. 13, 2021 on Hotels
Comment from Hotel Management
Nov. 13, 2021 by GS, Hotel Management
親愛的Ming Tak,
非常感謝您對挪亞方舟度假酒店的評價，很高興我們能為您提供舒適的住宿體驗，並期待再次歡迎閣下蒞臨。
顧客服務部上
by A traveller
Posted Oct. 18, 2021 on Expedia
better than my expectation
Comment from Hotel Management
Oct. 22, 2021 by GS, Hotel Management
Dear YL,
Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Noah’s Ark Hotel and Resort. We hope to see you again soon, and please do not hesitate to let me know if I can be of any assistance with your future stays.
Kind regards
Guest Services Team
by A traveller
Posted Oct. 6, 2021 on Hotels
View of restaurant is fantastic
Comment from Hotel Management
Oct. 6, 2021 by GS, Hotel Management
Dear Sir/Madam,
Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Noah’s Ark Hotel and Resort. We hope to see you again soon, and please do not hesitate to let me know if I can be of any assistance with your future stays.
Kind regards
Guest Services Team
by A traveller
Posted Sep. 13, 2021 on Expedia
Late check-out was not allowed
Comment from Hotel Management
Sep. 13, 2021 by GS, Hotel Management
Dear Mr Kam Hung Michael,
Many thanks for your valuable comment. We are deeply concerned to know that we have fallen short of your expectations in some areas. Please rest assured that we will look into the issues to improve our services. I am thankful for your feedback, and I hope to see you again soon!
Warm regards
Guest Service Team
