Ratings based on 172 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 29, 2023 on Expedia
No contact with the hotel, very long response to e-mails (several days) despite paying the airport transfer fee, I had to look for a connection on my own. The photos in the offer do not reflect the actual condition of the hotel. Breakfast and dinner are provided in another facility approximately 300m away. The meals are the same every day. There is no clothes dryer in the room, high humidity makes it impossible to dry wet swimsuits.
by A traveller
Posted Dec. 2, 2023 on Expedia
Great price for the hotel. We did have to walk to Kaani Palm for breakfast and dinner, probably because of low season.
by A traveller
Posted Mar. 27, 2023 on Hotels
Comment from Hotel Management
Apr. 1, 2023 by wasu, Hotel Management
Thanks for your stay with Kaani.
by A traveller
Disappointed with Reception Staff
Posted Mar. 25, 2023 on HotelsHotel does not serve breakfast as advertised you have to go to Kaani Palm hotel which is a short walk away but there is a lot of building work going on outside the hotel and some renovation inside. Our room was cleaned every day to a high standard. The staff in the Palm restaurant were very friendly. My big complaint was the organisation at reception for boat trips and transfers. For some of the trips the boats were overcrowded and led to long delays leaving 90mins + late. The worst was the boat transfer back to the airport. We had booked and paid for our return trip and confirmed departure time only to be told 5mins before scheduled departure that the boat would not leave for another 2 hours. What made it worse was the receptionist then said that he had not told me the departure time which was the worst thing. Soon after my request to speak to the manager about the matter another boat was found for us !!!. It was very unprofessional the way it was dealt with.
Comment from Hotel Management
Apr. 1, 2023 by WASU, Hotel Management
THANKS FOR YOUR STAY WITH KAANI.
by A traveller
Posted Dec. 17, 2022 on Expedia
by A traveller
Posted Dec. 1, 2022 on Hotels
Comment from Hotel Management
Dec. 11, 2022 by WASU, Hotel Management
THANK YOU
by A traveller
Posted Aug. 5, 2021 on Hotels
I was upgraded to Kaani Pal Beach. The hotel is good, well located and with very good client service. The positive things:
- The location
- The price-quality relationship
- The view from the pool
- The waiters' service in restaurant
- The positive attitude of cleaning people
- The very professional service for tourist packages
The negative issues:
- Just one elevator shared with service people and clients.
- Exchange rate for payments in Rufiyaas is 17 instead of bank rate of 15.4
- There are a lot of flys in the restaurant
- There is not a game room or outdoor court to play something
Comment from Hotel Management
Aug. 8, 2021 by wasu, Hotel Management
Dear Guest,
Thanks for your stay with Kaani and for writing your feedback.
Please come again.
Best Regards,
Wasantha / Reservations
by A traveller
Family vacay
Posted Mar. 13, 2020 on HotelsThe hotel and management is so friendly and everything was perfect. Breakfast is good and area is also quite feasible for everything.Room is spacious and Pool is also awesome.
by A traveller
Posted Mar. 8, 2020 on Hotels
by A traveller
Friendly, helpful staff!
Posted Mar. 2, 2020 on HotelsThe staff stand out to make this hotel exceptional. We were picked up from the ferry pier and they brought our luggage to the hotel for us. Upon arrival we were greeted with cold towels and juice. We got into our room immediatly, everything was clean, the pool is nice and cool. There is a wide variety of excursions they offer, we weren't able to go due to time constraints, but the information is clearly displayed at reception. There is also a pool table! When we were leaving, staff took our luggage back to the ferry pier and waited with us until we got on the correct boat with our stuff. It is a quick walk to the hotel from the pier and close to the bikini beach. This is a great choice for your stay on Maafushu!
