See all properties

Mackay Resort Motel

4.0 star property
4-star motel near Mackay Regional Botanic Gardens

Choose dates to view prices

Photo gallery for Mackay Resort Motel

Breakfast served, local and international cuisine, pool views
Reception
Interior
Luxury King Spa Suite
Garden view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included

Explore the area

View in a map
154 Nebo Road, West Mackay, QLD, 4740
  • Place, Mackay Base Hospital
    ‪2 min drive‬
  • Place, Caneland Central
    ‪3 min drive‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room

Self-Contained Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room

Self-Contained Family Room

9.6 out of 10
Exceptional
(8 reviews)
  • 43 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom

Standard Twin Room, Accessible

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, desk, laptop workspace

Deluxe Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Luxury King Spa Suite

Luxury King Spa Suite

Luxury King Spa Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Mackay

West Mackay stay.With a stay at this West Mackay motel, you'll be within half a mile (1 km) of Mackay Regional Botanic Gardens and 2 miles (3 km) of Mackay Base Hospital. Caneland Central and Mackay Enertainment and Convention Centre are also within 2 miles (3 km).
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Base Hospital - 2 min drive - 1.5 km
  • Mackay Enertainment and Convention Centre - 3 min drive - 2.3 km
  • Caneland Central - 3 min drive - 2.6 km
  • Bluewater Lagoon - 3 min drive - 2.6 km
  • Harrup Park - 3 min drive - 2.3 km

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min drive
  • ‪Jamaica Blue - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬12 min walk
  • ‪Austral Hotel - ‬3 min drive

About this property

Mackay Resort Motel

4-star motel near Mackay Regional Botanic Gardens
Mackay Resort Motel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. Event space at this motel measures 603 square feet (56 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mackay Resort Motel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 40 guestrooms or units
  • 2 levels
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. 43-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Mackay motel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Outdoor pool, open 7:30 AM to 8:00 PM, sun loungers

White Lace Motor Inn

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 915 reviews
The price is CA $108
CA $121 total
includes taxes & fees
Oct 12 - Oct 13
White Lace Motor Inn

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 520 out of 965 reviews
Rating 8 - Good. 361 out of 965 reviews
Rating 6 - Okay. 62 out of 965 reviews
Rating 4 - Poor. 16 out of 965 reviews
Rating 2 - Terrible. 6 out of 965 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

SUNDAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was set up great for families. Quiet considering hotel was busy with guests. Very convenient and friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
Rooms dated and ours was noisy due to plumbing from above rooms
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Front desk staff were good, the property looked good, the rooms while clean felt dated.
Stayed 1 night in Jun 2025

10/10 Excellent

Ed

Staff was friendly and got our key from the lock box since we showed up after hours. On-site free parking, room was clean, comfortable and quiet. The heater didn't work but there is a portable heater in the closet to use. Priced reasonable. Plenty to a shop and eat around the hotel. Nice pool. We would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Jo

Stayed 1 night in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, neat tidy and quiet
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Very clean, kind staff I would like to mention that the walls weren’t very soundproof at all. I could hear basically everything from the rooms that were beside me.
Stayed 2 nights in May 2025

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every moment of the stay! We will be staying again worth the money! We liked how the kids had their own area with out having to have an extra room! Thank you
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Business traveller
Liked: Amenities
The location was great for access and a nice area to sit outside or by the pool ,hotel with great meals across the road or room service if you like to stay in . Had a great nights sleep every night and will stay again
Stayed 6 nights in Apr 2025

10/10 Excellent

Yolanda, Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, clean, comfy beds. Pool and premises beautifully maintained. Easy check in and out
Stayed 1 night in Apr 2025

8/10 Good

bradley

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We unfortunately arrived when the reception was closed, however the instructions left for check in were clear. Sadly, the restaurant was closed and I couldn’t find any information about the surrounding area, in the room, luckily we did manage to find somewhere to eat. A comfortable room, however, I think some of the crockery needs replacing as there were cracks in some of the dishes and some did need washing prior to use, that would not be the fault of the motel, just the previous guests I suppose.
Stayed 1 night in Apr 2025

8/10 Good

Daphane Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except beds and pillows too soft, didn't have a goodnight sleep.

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service
Convenient for where I was working and staff pleasant
Stayed 2 nights in Mar 2025

8/10 Good

Daphane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except bed and pillows too soft.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaylene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, and could park car right out the front of the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was closed for dinner service
Stayed 1 night in Feb 2025

8/10 Good

Helleni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, conveniently located and excellent value for money. The bed was comfortable and the unit was spotless. The swimming pool was a bonus and was also well maintained - only suggestion is to supply an extra towel for using at the pool.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely
Stayed 1 night in Feb 2025

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room and very affordable.
Stayed 1 night in Feb 2025